1. ACCESS TO NHS CARE FOR ARMED FORCES PERSONNEL Dr Andrew Russell Medical Director NHS Tayside 4 October 2011

2. No real awareness of veterans or their families right to priority treatment No real understanding of armed forces personnel criteria or how to record it No structured pathway of information for veterans, service personnel or their families Responsibility of the patient or family to inform us Where We Were? January 2009 -

3. June 2010 - Better local understanding and awareness of veterans need for priority treatment across Tayside Developed the e-referral information system which allowed General Practice to identify veterans Raising awareness of Scottish Government guidance Contact with local Armed Force Personnel Escalation of priority patient care if Veterans status is identified

4. April 2011

6. Promoted veterans priority treatment to Doctors, Dental Practitioners and Opticians across NHS Tayside Promoted guidance to local forces personnel and TA Units Promoted veterans priority treatment across Acute and Community services locally Recording and monitoring of patient priority treatment June 2011

7. Veterans Referral Information

8. Where are we going? Electronic collation of priority treatment Electronic referral from Opticians and Dentists to NHS Tayside Services e-Referral from Prison Services Committed to support our Armed Forces Services and their families

10. QUESTIONS?