1. America’s Second Harvest

2. What is America’s Second Harvest?  Largest domestic hunger relief organization  National network of 216 food bank and food rescue organizations serving every U.S. county/parish  Serving 23.3 million hungry Americans  Providing 1.8 billion pounds of food and grocery products  Distributing to over 50,000 qualified hunger relief agencies  Ranking as one of Worth magazine’s best charities based on charity’s impact with consistent high marks from watchdog groups

3. Vision and Mission Vision Ending hunger in the United States Mission To feed hungry people by soliciting and judiciously distributing grocery products and prepared and perishable foods through a nationwide network of certified affiliates, and to educate the public about the nature of and solutions to the problems of domestic hunger.

4. Hunger in America 2001

5. Current Sources 30% USDA Commodities –TEFAP –Section 32 60% Donations –National Donors –Local Donors –Both National and Local Donors 10% Other Sources –Purchased –Strategic Alliances –Contract Manufactured Mix Varies Dramatically Across Affiliate Base

6. Product Flows Food Sources (Manufacturer, Retailers, Restaurants, etc.) Food Banks/Food Rescue Organizations Hunger Relief Agencies (Soup Kitchens, Pantries, Shelters) Hungry Families and Individuals

7. Our Charitable Commitment Rating 99% charitable commitment rating as reported in the 2001 edition of Forbes magazine’s “Giving Smartly” evaluation. Rating was determined by the percentage of total donations devoted to programs rather than administration or fundraising. 99%

8. America’s Second Harvest Logistics Department Primary Functions Donation Processing Allocation to Affiliates Donation Problem Solving Receipting and Reporting Additional Activities Relief Fleet Fresh Produce Initiative Transportation Programs Nutrition Coalition Disaster Relief Seafood Initiative Grant Administration Coop Purchasing Data Reporting

9. Offering Process Donor Call, Email or Fax donation information Logistics Coordinator Contacts Food Bank from Allocation Spreadsheet Food Bank Accepts –Coordinator tells Donor and get release number if needed Food Bank Refuses –Food Bank is counted for turn down pounds –Offer to next affiliate on Allocation Spreadsheet Donation Accepted or Refused, repeat cycle

10. A2H Equitable Allocation System A2H donations offered to Food Bank Affiliates based on –Population from 2000 US Census –Poverty Population from 2000 US Census A2H donations offered to Food Rescue Organization Affiliates based on –Local agreement contract A2H Goal is to keep 80% of Affiliates within 25% of their Goal Factor Allocation Spreadsheet used to track donations Less than Truckloads (LTLs) are auto acceptance for local affiliate

11. Allocation Terms Goal Factor –Individual food bank affiliate’s percentage of the national population and poverty population based on their service area Anytown affiliate has 1% of the national population (from Census statistics) and.5% of the national poverty population: –Their goal factor =.75%

12. Allocation Terms - continued Percent of Goal –Anytown food banks’s percentage of offered pounds to goal pounds: Anytown is at 106% of goal Example: (80,000/75,000) x 100 = 106%

13. Customer Service Goals To provide the best possible customer service to position A2H as the premier hunger relief organization for food donors. The Logistics Department must make it as convenient as possible for donors to donate food and as convenient as possible for our affiliate customers to accept and pickup donations. The Logistics Department must take the lead in problem solving and developing programs to make the donations process as efficient as possible.

14. Logistics Transportation Initiatives –Affiliate Transportation Service Option Negotiated national and regional contracts, A2H will hire truckload freight when requested by affiliates. –Transportation Coalition A2H affiliate transportation professionals assisting other affiliate operations staff in identifying and solving transportation problems based on their experience in transportation. Mentoring visit by TC mentor to start process. Available to any A2H affiliate

15. Logistics Disaster Relief –To develop effective transportation systems to provide food and other required products as quickly and efficiently as possible to disaster victims. –To develop support in these efforts: National Private Truck Council International Warehouse Logistics Association Council of Logistic Management American Trucking Association

16. Logistics Fresh Foods Initiatives –Fresh Foods Initiative 62 million pounds of Fresh Produce last year 2.2 million pounds of Seafood last year Subsidized processing, packing Subsidized transportation –Nutrition Coalition effort to maintain good nutrition standards for our clients by monitoring the donation mix and providing nutritional guidelines

17. What is Relief Fleet? - 10 million pounds moved free of charge - 709 loads (LTL and Truckload)  - 82 Food banks received free freight - $ 300,000 savings in transportation costs Stats from July 1, 2001 to June 30, 2002 Matches donated transportation with donated food items to feed hungry Americans

18. Relief Fleet –To develop free/reduced rate transportation for both A2H donations and affiliate donations through: Soliciting Freight Donors Developing data on major traffic lanes Load Matching Technology Public Relations

19. Types of Product We Distribute  On truck refusals and returns  Out of code with extended use by dates  Discontinued items  Mislabeled items  Unlabeled items  Test product inventory  Off-spec  Packaging changes  Reformulations  Seasonal items  Promotional items  Overruns  Bulk  Prepared and perishable  Over-the-counter items  Health & beauty products  Household cleaning  Boxes, containers, etc. (Dry, Refrigerated and Frozen) Types of Pick Up Locations  Manufacturers Warehouse  Manufacturers DCs  Public Warehouses  Most all are usual food/grocery/drug store operations with professional equipment, docks, driver no touch, etc.  Pallet exchange can usually be waived

20. 1-800-771-2303 Peggy Collins, x 197 www.secondharvest.org to find your local food bank Reasons for considering America’s Second Harvest for filling empty lanes: 1.Driver morale 2.Public Relations opportunities in your community 3.Possible tax write offs (consult your accountant)

21. Affiliated Iowa Food Banks Des Moines Waterloo Hiawatha Ottumwa

22. Iowa Contact Information: Food Bank of Iowa Des Moines, IA * Karen Ford (515)564-0330 Food Bank of S. Iowa Ottumwa, IA * Wayne Millard (641)682-3403 HACAP Food Reservoir Hiawatha, IA * Barbara Elsasser (319)393-7811 Northeast Iowa FoodBank Waterloo, IA * Barb Prather (319)235-0507