1. ALGA Regional Training Portland, OR October 8-9, 2015

2. Lean Government: What Does It Take to Build a Successful Program?

3. TimingSubject 12:45 to 12:55 Lean Proposal Presentation 12:55 to 1:55 Lean Proposal Exercise 1:55 to 2:15 Report Out/Learnings 2:15 to 2:25 Question & Answer Agenda 3

4. Lean Government: Current State Challenges Lack of perceived value If there’s no reward for making a change, then why do it?If there’s no reward for making a change, then why do it? Employee suspicion of management intentions If you find waste, management will harvest it by cutting jobs or hoursIf you find waste, management will harvest it by cutting jobs or hours Lack of strategic training plan Our individual training elements don’t lead into a strategic training planOur individual training elements don’t lead into a strategic training plan Management apathy Inactive management that lets lean gains die by not integrating the solutions into their processesInactive management that lets lean gains die by not integrating the solutions into their processes Inability to adapt to new tools We don’t customize the tools to match the needs of the customerWe don’t customize the tools to match the needs of the customer 4

5. Before we go down the rabbit hole of problem identification, perhaps we should ask ourselves one simple question: 5

6. What is a Lean Program and what are its major components? 6

7. A Lean Program is an organization that is tasked and resourced to solve business problems, develop people and track results using the Lean methodology 7

8. Lean Proposal Lean Deployment s Two Major Components of a Lean Program 8

9. We All Know What a Lean Deployment Is.. Lean Tools (PDCA)Lean Tools (PDCA) Lean TrainingLean Training Lean CoachingLean Coaching KaizensKaizens Gemba WalksGemba Walks Value Steam MappingValue Steam Mapping 9

10. But what exactly is a Lean Proposal? A lean proposal is the method + offer used to gain approval, engagement and investment from Leaders, Teams, Stakeholders, and Customers 10

11. What are the benefits of a Lean proposal? 11

12. Challenges vs. Benefits Challenges Lack of perceived value Employee suspicion of management intentions Lack of strategic training plan Management apathy Inability to adapt to new tools Benefits Higher Engagement Quality Lower Operational Cost Faster Operational Delivery Greater Operational Flexibility Improved Mutual Trust, & Respect 12

13. The Lean Proposal (& acceptance) identifies HOW your Lean Program should engage with Leaders, Teams, Stakeholders & Customers. The Lean proposal is based on a simple, but powerful formula: Lean Proposal: Why is it important? Q x A = E Quality of the Solution x Acceptance = Effectiveness Rate 13

14. 10q x 0a = 0e 5q x 10q = 50e Q x A = E: What Does This Mean For My Program? 14

15. Create Create the Lean Canvas Define success metrics (AAARR) De-risk the model Validate Get feedback from Early Adopters Run experiments Scale Model solutions for Early Adopters Track results Learn Scale How To: Lean Proposal Process 15

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17. Problem Top 3 problems your Early Adopters face Solution Top 3 features Unique Value Proposition Clear compelling message that states your offer & why you are different Unfair Advantage That which cannot be easily copied or bought Client Segments Target Clients Alternatives Who your Early Adopters use now Key Metrics (AARRR) Key activities you measure High Level Concept X + Y = Z Channels Your path to Clients Early Adopters Your first Clients Cost Structure Where your expenses come from Funding Streams Where you get Funding Designed For:Date:Ver: 24 87 8 109 511361 Runway 12 17

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