1. MPI Chapter Presidents Session

2. Your Facilitators Michael Owen, International Board of Directors Lesly Rehaut, CMM, Chair -International Chapter Leadership Committee (ICLC) Maureen Hodgson, Manager of Global Chapter Relations (CRM)

3. Forum Objectives Clarify your chapter president role and responsibilities Identify the management and leadership skills that will enable you to guide a diverse group of board members Analyze and determine what will have the highest impact in supporting your chapter’s success in the upcoming year

4. How To Participate Listen, contribute and ask questions.Listen, contribute and ask questions. Be comfortable. If you need to stand up and stretch, that is OK.Be comfortable. If you need to stand up and stretch, that is OK. Think of how you can apply what you learn.Think of how you can apply what you learn. Observe and share...with the whole group.Observe and share...with the whole group. Cell phones/pagers/things that beep …Cell phones/pagers/things that beep … off, on, silent, vibrate (or stun) please. Have fun!Have fun!

5. Getting to know you. In the next five minutes, introduce yourselves to your table-mates What do you want to learn from this session? Elect a spokesperson to share one thing with the group.

6. MPI Vision and Mission Vision Meeting Professionals International will be the pivotal force in positioning meetings and events as strategic components of an organizational success. Mission Meeting Professionals International is the leading global association that defines and shapes the meetings and events profession

7. Our Strategy: Pathways to Excellence  Create professional development levels to evolve member careers to positions of strategic understanding and influence.  Increase awareness and influence senior decision-making executives at corporations, associations and organizations. Identify trends and deliver innovative solutions to ensure MPI is the premier market place for both suppliers and planners.

8. How You Support MPI Strategy Create professional development pathways and resources that enable members to evolve their careers towards positions of strategic understanding and influence. Or, simply, “Education”

9. How You Support MPI Strategy Increase awareness and influence about the value of meetings with senior decision-making executives at corporations, associations and organizations Or simply, “Influence”.

10. How You Support MPI Strategy Identify trends and deliver innovative solutions to ensure MPI is the premier market place for both suppliers and planners. Or simply, “Opportunity”.

11. Leadership Skills for Boards Communicate. –Listen. Seek to understand before you seek to be understood. –Speak! Don’t be afraid to be understood. –Question? This leads to greater understanding and better decisions. Make decisions based on situation not personality; avoid all appearance of conflict of interest.

12. Leadership Skills For Boards Know your responsibilities. The Board of Directors must: Know and review the strategic plan. Set objectives accordingly. Discuss all issues, including questioning ideas and processes. Don’t succumb to “groupthink”. After the discussion has taken place, they must support the group decision. Communicate and be prepared to work in teams to accomplish objectives.

13. The Board “Life Circle” Communications informs and drives attendance at events. Finance helps create a strategic budget that supports chapter goals, including education. Education - aid Membership in the retention and recruitment of new members through provision of quality programs.

14. The Board “Life Circle” Administration keeps the Board working according to the bylaws, and keeps the record of your progress. You as President, the President-Elect and Past President look to the future to keep the organization aligned with the strategic plan. You must all work together to create and take advantage of the synergy of the team.

15. FINANCE COMMUNICATION PRESIDENT/IPP PRESIDENT ELECT ADMINISTRATION MEMBERSHIP EDUCATION

16. Group Exercise: 10 minutes At your tables, discuss how your chapter currently operates as a team and how you might be able to improve that process through better communication. Questions to ask: –Who needs to know this? –When do they need to know? –How do they need to receive it?

17. The Chapter Toolkits on the Web www.mpiweb.org What Tools & Resources Do I have available?

18. A Leadership Story: A group of workers and their leaders are set a task of clearing a road through a dense jungle on a remote island to get to the coast where an estuary provides a perfect site for a port. The leaders organize the labor into efficient units and monitor the distribution and use of capital assets – progress is excellent. The leaders continue to monitor and evaluate progress, making adjustments along the way to ensure the progress is maintained and efficiency increased wherever possible. Then, one day amidst all the hustle and bustle and activity, one person climbs up a nearby tree. The person surveys the scene from the top of the tree. And shouts down to the assembled group below…

19. “Wrong Way!” (Story adapted from Stephen Covey (2004) “The Seven Habits of Highly Effective People” Simon & Schuster). “Management is doing things right, leadership is doing the right things” (Warren Bennis and Peter Drucker)

20. Wrap – up Day 1 Questions?

21. Welcome Back Presidents…….which way are you going?

22. The Many Hats of a Chapter President What different hats will you wear as a Chapter President? Facilitator Mediator Moderator Navigator Teacher Visionary Coach Mentor Enabler Negotiator Cheerleader

23. Hats to Avoid Don’t be a “Mad Hatter!” Dictator Emperor King or Queen Master and Commander Micro-manager

24. Your Role as President Much of what you will be faced with as Chapter President are Human Resources issues: Dealing with “people” Conflict resolution Getting the team to work together successfully Learning to listen Minimize personal agendas to focus and achieve the chapter’s goals.

25. What are the Issues? Your volunteers have less time. What action/event/process can you modify (or eliminate!) that hinders effective work? What tools will you need to implement successful programs and provide value (ROI) to members?

26. A New View… You, are president and CEO, leading from 80,000 feet. You are providing strategic guidance to enable other board members to do their jobs. Your President Elect – Chief Operating Officer is on the ground. Their role is more tactical. They are the “go-to” person regarding processes, practices, procedures.

27. Roundtable Discussion How can you be effective when you have the same people missing board meetings/retreats? How could my board work smarter not harder by streamlining practices and processes? ROCKET SCIENCE? What steps can I put in place now to manage my volunteer time with my family and job responsibilities?

28. What Tools & Resources Do I have available? Your CRM Use them – they are here to help you. The new Chapter Toolkits on the Web Check here first – don’t reinvent the wheel. Take time to read the Monday Morning Report MPI Strategic and Business Plan Assistance

29. What Tools & Resources Do I have available? Your fellow Presidents: you are each other’s greatest resource. Communicate with each other consistently and utilize “other groups” and peer groups on the website. Past Chapter Leaders International Chapter Leadership Committee (ICLC) The International Board of Directors Quarterly Conference Calls Quarterly European/Canadian Conference Calls

30. What Tools & Resources Do I have available? Other MPI Leadership Training: Chapter Leaders Conference World Education Congress (WEC) Chapter Leadership Forum Professional Education Conference (PEC) – North America and Europe European Chapter Presidents Forum MPI Canada Leadership University

31. Manager or Leader? Managers… Focus on things Do things right Plan Organize Direct Control Follows the rules Leaders… Focus on people Do the right things Inspire Influence Motivate Build Shape entities

32. “Groups become great only when everyone in them, leaders and members alike, is free to do his or her absolute best.” “The best thing a leader can do for a Great Group is to allow its members to discover their greatness.” Organizing Genius / Warren Bennis and Patricia Ward Biederman

33. Yes!!!!!!!!!!!!!!!!! “ free to do his or her absolute best” … “allow its members to discover their greatness.”

34. “ The role of the Director is to create a space where the actor or actress can become more than they’ve ever been before, more than they’ve dreamed of being.” …Robert Altman, Oscar acceptance

35. Looking at the “Big Picture” Presidents: What will YOU do differently this year and why is it important to do so? What have you struggled with year after year but continue to implement that is not successful and challenges your volunteers?

36. What concerns me most about assuming this leadership position? What could our board stop doing to help us work more productively ? Round Table Discussions

37. “Nothing is so contagious as enthusiasm.” …Samuel Taylor Coleridge

38. Leadership Scenarios Dealing with the unexpected…..

39. Plan, Communicate Often, Make use of the Best Resources and Flawlessly Execute

40. QUESTIONS??? THANK YOU