2. SurgiCenter of Baltimore Jeffery Johnson Systems Information Specialist-Coordinator

3. Agenda History & Background Critical Business Issues Solution Selection Implementation / Training Process Results Future Plans Lessons Learns / Best Practice Q&A

4. History & Background

5. History Owing Mills, MD LLP Founded 1989 Certifications: –Medicare –AAAHC 7,000 procedures/year 103 Physicians + 35 Employees

6. Specialties Anesthesiology Colon Rectal General Surgery Gynecology Neurosurgery Ophtalmology Orthopaedic Surgery Otolaryngology Pathology Pain Management Podiatry Plastic Surgery Radiology Thoracic & Vascular Urology Vascular Surgery

7. Critical Business Issues

8. Record Integrity Security and confidentially Misfiling Work load...

9. Critical Business Issue- Unforeseen Growth

10. Critical Business Issues Expenses: –FTEs –Storage Costs Compliance

11. Evaluation Process

12. Evaluation Previous Software 2 Month Evaluation/ 2-man Team 3 Products Why Laserfiche? –Ease Of Use –Image Quality –Speed –Audit Trail

13. Implementation

14. Phase 1: –Team:VAR + 4 staff –Time: 1 month and 3 years of records –Training: 50 employees –IT Phase 2: –Time: 9 months for 4 years of back-scan

15. Departments using Laserfiche 2 Scanning Locations: –Scheduling & Medical Records –Nursing –Anesthesia –Billing & Collections –HR

16. Configuration 5 Full/ 25 Read Only Quick Fields Bar Code Snapshot eMail Audit Trail Templates: –Medical Records –Billing –Release of Information

17. Sample Templates

18. Sample Folder Structure

19. Results

20. Compliance Staffing Efficiencies Accessibility Record Integrity Reduced Expenses Improved Revenue Cycle Peace of Mind

21. Unexpected Benefits Improved Relations! Transcriptions Departments Merged Credentialing Release of Information Reporting Fen-Phen Study

22. Future

23. Future Plans Additional Departments: –Human Resources –More Credentialling –Procurement

24. Lessons Learned/ Best Practice

25. Policies & Procedures Security Configuration Reporting

26. Questions

27. Thank You For Attending