Sales and Distribution Master Data EGN 5620 Enterprise Systems Configuration (Professional MSEM) Fall, 2011.

Sales and Distribution Master Data EGN 5620 Enterprise Systems Configuration (Professional MSEM) Fall, 2011

Sales & Distribution Master Data Theories & Concepts EGN 5620 Enterprise Systems Configuration (Professional MSEM) Fall, 2011 Sales & Distribution Master Data Theories & Concepts EGN 5620 Enterprise Systems Configuration (Professional MSEM) Fall, 2011

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2007. All rights reserved.3 Enterprise Operations Planning Process Execution Production Planning High Level Planning Forecasting Sales Planning and Operations Demand Management MPSMRP Sales Information System CO/PA Manufacturing Execution Order Settlement Procurement Process

High-Level Planning Three high-level planning activities 1.Profitability analysis 2.Forecasting 3.Sales and Operations Planning (SOP) Sales Planning strategy for a product It feeds to Demand Management and then to: ◦MPS (for trading-only operation) or ◦MPS/MRP (production operation) January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2007. All rights reserved.4

Sales and Operations Planning (SOP) covers various activities including the specification of medium term and long term sales volumes and the approximate planning of the production activities that are required to meet these volumes. SOP can be done at the level of finished products or using product groups. Any combinations of materials or even of product groups themselves can be grouped together into other product groups. Sales & Operations Planning (SOP) Overview

Sales Planning - strategies Planning for: Production quantities Dates Planning strategies based upon environment Make-To-Stock (MTS) Planning components Make-To-order (MTO) Driven by sales orders Configurable materials Mass customization of one Assembly orders January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2007. All rights reserved.6

Sales Planning - result Sales planning results in creating the demand program as an input for production plan Demand program feeds the production plan with the following data elements: ◦Time Buckets ◦Sales ◦Production ◦Stock levels ◦Days supply January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2007. All rights reserved.7

Demand Management Overview It creates a demand program by using ◦customer requirements, and ◦planned independent requirements It determines requirement quantities and delivery dates for finished products and assemblies. ◦Note: Customer requirements are created in sales order management.

Before creating the demand program, operation strategies (i.e., the methods of making or procuring a product) must be defined for each product. Using these strategies, production will be triggered by  Sales orders (make-to-order production), or  Stock orders (make-to-stock production) Demand Management Overview

Demand planning Overview Demand planning is the starting point of the entire Supply Chain Planning process It follows a sales planning and execution scenario and makes use of a toolkit: ◦statistical forecasting techniques, ◦life cycle management, ◦promotion planning, and ◦additional data analysis and calculation tools

The Practice of Quotation/Pricing ◦ Market price ◦ (margin due to strategic planning consideration) ◦ Quotation ◦ (profit) ◦ Direct cost, plus direct overhead & G/A overhead ◦ Direct cost, plus direct overhead ◦ Direct costs  Material cost  Equipment  Labor cost

Types of costs Direct Costs ◦Costs that are clearly chargeable to a specific work package.  Labor, materials, equipment, and other Direct Overhead Costs ◦Costs incurred that are directly tied to an identifiable deliverable or work package.  Salary, rents, supplies, specialized machinery General and Administrative Overhead Costs ◦Organization costs indirectly linked and apportioned to the order (or project)

Macro (Top-Down) Approaches 1.Consensus methods 2.Ratio methods 3.Apportion method 4.Function point methods for software and system projects Cost estimation

Micro (Bottom-Up) Approaches 1.Template method 2.Parametric procedures applied to specific task/order type 3.Detailed estimates with BOM and WBS work packages

Sales & Distribution Master Data SAP Implementation EGN 5620 Enterprise Systems Configuration (Professional MSEM) Fall, 2011 Sales & Distribution Master Data SAP Implementation EGN 5620 Enterprise Systems Configuration (Professional MSEM) Fall, 2011

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.18 Sales Organization A sales organization belongs to exactly one company code A sales transaction is linked to only one Sales Organization Sales Organization: ◦Sells and distributes products ◦Negotiates terms of sales ◦Responsible for these business transactions SAP allows assigning one or more plants to a sales organization. It allows assigning sales offices and employees to the sales organization

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.19 Distribution Channel Retail Distribution Channel (RE) Wholesale Distribution Channel (WH) US Sales S_ _ _ It can be assigned to one or more Sales Organizations It identifies how products and services reach the customer

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.20 Division Medical DivisionChemical Division US Sales S _ _ _ It can be assigned to one or more Sales Organizations It is an organization level to which customer specific information and requirements are maintained (e.g. pricing, partial delivery) It is often used to define product line distribution

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.21 Sales Area Sales Area comprised of: ◦Sales Organization ◦Distribution Channel ◦Division Used to link together the organizational aspects of sales to customers Also used for statistical analysis

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.22 Sales Area – (continued) Retail Dist Channel (RE) Wholesale Dist Channel (WH) US Sales S_ _ _ Medical Division Chemical Division Medical Division Chemical Division

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.23 Internal Sales Organization Typically defines a territory or market Linked to one or more Sales Areas A reference sales organization structure: ◦Sales Offices  Sales Groups ◦ Sales Persons Eastern Sales Western Sales US Sales S_ _ _ Sales Office

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.24 Sales Group & Sales Persons Sales Group ◦Sub-division of a sales office, territory or market Sales Person ◦Defined in Human Resources (HR) — Personnel Admin. ◦Specifically defines an individual rather than a position (sales rep.) in sales processing

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.25 Internal Sales Organization Eastern Sales (Office) Western Sales (Office) US Sales S_ _ _ Northeast Sales Group Southeast Sales Group Northwest Sales Group Southwest Sales Group Salesperson 1 Salesperson 4 Salesperson 3 Salesperson 6 Salesperson 5 Salesperson 8 Salesperson 7 Salesperson 2

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.26 Shipping and Loading Points A shipping point is the top level in the organization for shipping It usually exists physically in a plant A shipping point can be allocated to several plants It can be divided into several loading points (for more specialized handling) A delivery is always initiated from exactly one shopping point. Thus all items of a delivery belong to one shipping point.

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.27 Shipping Organization Plant P_ _ _ Freight Dock FD_ _ _ Express Dock ED_ _ _ Rail Dock RD_ _ _ Loading Point 3 Loading Point 2 Loading Point 1 Loading Point 4

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.30 Customer Master Customer Master Data is created in Sales Area: Sales Organization Distribution Channel Division US Sales S _ _ _ Distribution Channel - RE Division - 01 Sales Area

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.31 Customer Master - (continued) General Data: Address Sales Data: Sales Customer 43 General Data: demographic data Company Code Data: Accounting information Sales & Distribution Data: Sales information

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.32 Customer Master A master record must be created for every customer consisting of: ◦General data, ◦Company code data (Financial Accounting-FI), and ◦Sales & Distribution data (Sales and Distribution - SD) Sales/distribution data Sales Shipping Billing Partner Usage Company Code data Account Mgmt Payment transactions Correspondence General data Address Control data Payment transactions

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.33 General Data – Address Address Customer Name Search Term Street address City, Region Postal code Country Communication Language Telephone, Fax, E-Mail Customer Master General Data – Address

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.34 Customer Master General Data – Control Data Account Control ◦Vendor ◦Authorization ◦Trading partner ◦Group key Tax Information ◦Tax codes ◦Fiscal address ◦Country code ◦City code Reference Data/Area

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.35 Customer Master General Data – Payment Transactions Bank Details ◦Country ◦Bank Key ◦Account holder ◦Bank Account ◦Control Key ◦Collection

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.36 Customer Master General Data – Marketing Classification ◦Nielsen ID ◦Customer classification ◦Industry ◦Industry codes Operating Figures ◦Annual sales ◦Number of employees ◦Fiscal year variant Sales Prospecting ◦Legal status

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.37 Customer Master General Data – Unloading Point Unloading Points ◦Unloading point ◦Default ◦Calendar key ◦Default Unloading Point ◦Goods receiving hours

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.38 Customer Master General Data – Foreign Trade Export Data ◦Country key ◦TDO Date (Table of Denial Orders) ◦SDN Date (Specially Designated Nationals) ◦Boycott Date Usage ◦Mainly civilian usage ◦Mainly military usage Classification ◦Biochemical warfare ◦Nuclear nonproliferation ◦National security

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.39 Customer Master General Data – Contact Persons Contact Person ◦Name ◦First name ◦Department ◦Function

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.40 Customer Master Company Code – Acct Information Accounting Information ◦Reconciliation Account ◦Sort key ◦Head office Interest Calculation ◦Interest indicator ◦Interest cycle ◦Interest calculation frequency in months ◦Last interest run Reference Data ◦Previous account number ◦Buying group

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.41 Customer Master Company Code – Payment Transactions Payment Data ◦Terms of Payment ◦Tolerance group Automatic Payment Transactions ◦Payment methods ◦Payment block ◦Alternative payer ◦Grouping key ◦Lockbox

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.42 Customer Master Company Code – Correspondence Dunning Data ◦Dunning procedure ◦Dunning block ◦Dunning recipient Correspondence ◦Accounting clerk ◦Acct at customer ◦Customer user Payment Notices To ◦Customer– Sales ◦Accounting– Legal

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.43 Customer Master Company Code – Insurance Export Credit Insurance ◦Policy Number ◦Institution Number ◦Amount Insure ◦Valid Until ◦Lead Months ◦Deductible

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.44 Customer Master Sales and Distribution – Sales Sales Order ◦Sales District ◦Sales Office ◦Sales Group ◦Order Probability ◦Item Proposal Pricing / Statistics ◦Price Group ◦Customer Pricing Procedure ◦Price List Type ◦Customer Statistical Group

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.45 Customer Master Sales and Distribution – Shipping Shipping ◦Delivery Priority ◦Shipping Conditions ◦Delivering Plant ◦Order Combination Partial Delivery ◦Complete Delivery Required By Law ◦Partial Delivery per Item ◦Max Part Deliveries ◦Under/Over delivery Tolerances General Transportation Data ◦Transportation Zone

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.46 Customer Master Sales and Distribution – Billing Billing Section ◦Subs. Invoice Processing ◦Rebate ◦Price Determination ◦Invoicing Dates Delivery and Payment Terms ◦Incoterms ◦Payment Terms Accounting ◦Account Assignment Group Taxes ◦Tax Classification

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.47 Customer Master Sales and Distribution – Partner Functions Partner Functions ◦Partner Function (PF) ◦Number ◦Partner Description Partial list of Partner Functions Types ◦SP – Sold-to-party ◦BP – Bill-to-party ◦PY – Payer ◦SH – Ship-to-party

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.48 Business Partners Defines all of the parties involved in a business transaction Differentiates between their roles ◦Customer ◦Carrier ◦Employees ◦Etc.

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.49 Business Partners SAP automatically assigns a business partner to the customer master and to any transaction There are four default business partner parties: ◦Payer (a legal entity) ◦Sold-to ◦Ship-to ◦Bill-to They may be the same or different. More business partner parties can be added to carry out additional business transactions

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.50 Customer Account Group Customer masters are assigned to a customer account group Through field status maintenance, account groups can be setup for one-time customers, regional customers, internal … The customer account group controls both type and number range assignment for customers

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.51 Field Status Field status controls the use of each field within the customer master determining whether a field is required, optional, suppressed or display only Field status controls are also relevant to a specific activity — create, change, or display

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.52 Business Partners Sold-to Party Customer who orders can default for all partner functions — sold-to, ship-to, payer, bill- to Primary type of business partner Independent and cannot be linked to other sold-to partners Sold-to Ship-to Bill-to Payer

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.53 Business Partners Ship-to Party Receive delivery Can be linked to more than one sold-to address Sold-to Ship-to Bill-to Payer

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.54 Business Partners Bill-to Party Partner who is delivered the invoice Can be linked to more than one sold-to address Sold-to Ship-to Bill-to Payer

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.55 Business Partners Payer Partner who pays the bill Can be linked to more than one sold-to address Sold-to Ship-to Bill-to Payer

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.56 Single and Multiple Ship-to Parties Single ship-to Multiple ship-to’s Single payer Payer: 10Bill-to: 10Ship-to: 10 Sold-to: 10 Payer: 10Bill-to: 10Ship-to: 10 Sold-to: 10 Ship-to: 11

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.59Pricing A very robust module in SAP Highly touted “World-class” functionality Very easily tailored to meet business needs Gross to net pricing for material

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.60 Standard Pricing Process Standard Pricing ◦Calculates the gross price ◦Then applies –Discounts –Surcharges –Applicable Taxes ◦Calculates the final price Final price = gross price - discounts + surcharges + taxes

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.61 Cost-Plus Pricing Process Cost-plus pricing ◦Captures the base cost ◦Then applies –Markup –Discounts –Surcharges –Applicable Taxes ◦Calculates the final price Final price = cost + markup - discounts + surcharges + taxes

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.62 Pricing Components Pricing uses tables to match the condition of order to the applicable pricing routine These routines can ◦Add/Subtract amounts, percentages ◦Give dollar, weight, quantity breaks/additions ◦Accrue

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.63 Pricing Procedure Pricing uses one of possibly many procedures based upon ◦Item ◦Customer ◦Order type ◦Sales Area The procedure will then apply ◦Prices (Gross) ◦Discounts & Surcharges ◦Freight ◦Taxes

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.64 Pricing Procedure – (continued) Pricing conditions for each item on the order Pricing condition uses ◦Pricing procedure ◦Access sequence ◦Conditions type Determines adjustments and price

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.65 Select a line Item in Sales Order Determine a Pricing Procedure Contains List of Condition Types Point to Access Sequence Provides the Search Order for Pricing Sales Area S000-RE-01 Doc. Pric. Proc. OR=A Cus. Pric. Proc. 43 = 1 PPEN000 Condition Type PR00 = Price Access Sequence PR02 = Price 10 – Customer/material 20 – Price list cat./currency/material 30 – Material 30 – Material Price = $9.50 Pricing Procedure = RVAJUS Pricing Process

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.66 Line Item Pricing Proced. Det. CTyp points to Access Seq. Access Seq. points to Cond. Tbls. Cond. Tbls. contain the Item Pricing PPEN000 Sales Area Doc. PP Cust. PP PR00 Points to PR02 Points to Cond. Tables Cust. / Mat. Price List / Cur / Mat. Material N / A $ 9.50 Pricing Process

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.67 Price Agreements Standard price agreements ◦Product ◦Customer ◦Customer & material ◦Customer group & material group Detailed price agreements ◦Pricing scales ◦Rebates ◦Customer expected price

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.68 Credit Limits and Checking Define automatic credit limit checks to your company’s requirements You can also define at what point the system carries out these checks (order, delivery, goods issue, and so on) A credit representative is automatically alerted to a customer’s critical credit situation as soon as order processing starts Employees can be automatically notified of critical credit situations via internal mail

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.69 Credit Limits and Checking – (continued) Credit representatives are able to check a customer’s credit situation to decide whether the customer should be granted credit Works in distributed systems ◦Central financial accounting ◦Non-central sales and distribution on several sales and distribution computers

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.70 Credit Check You can use this function at any time within service processing to call up information about the current credit status of a customer Credit limit can be checked manually or automatically The system generally checks the planned costs without tax If a customer has exceeded their credit limit, the system issues a warning

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.71 Credit Check – (continued) The checks can be carried out at various times during the sales order cycle, from order receipt to delivery You can define a credit check for any valid combination of the following data: Risk category Document credit group Credit control area

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.73 Material Master – Sales Views (review) Sales: sales org. 1 Sales: sales org 2 Sales: general/plant Foreign trade export Sales: text Sales Org. 1 View Sales Org. 2 View Barrel Pen

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.75 Assignment of Sales Area to Pricing Procedure Assignment of Pricing Procedure uses the combination of: ◦Sales Area ◦Document Pricing Procedure ◦Customer Pricing Procedure Each combination of these has a pricing procedure assigned

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.76 Availability Check For determining the material availability date, SAP can include specific stocks below, if selected: ◦Safety stock ◦Stock in transfer ◦Quality inspection stock ◦Blocked stock ◦Restricted use stock ◦All movements of stock

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.77 Credit Checking Static Credit Limit Check ◦Open Orders ◦Open Deliveries ◦Open Billing documents ◦Open Items (accounts receivable) Dynamic credit limit with credit horizon check (future dates) Credit check to maximum document value (per order)

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.78 Shipping Functions Shipping Point Determination ◦The shipping point is selected for each line item based on the shipping point determination process ◦Shipping point selection is based on: –Shipping condition –Loading group –Delivering plant

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.79 Shipping Functions Route Definition ◦Define delivery method and the transit time  ‘Dummy’ routes can be used to easily define transit time Route Determination ◦ Proposed route is chosen using –Shipping point –Destination country –Transportation zone –Shipping condition

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.80 Revenue Assignment Determination Transfers billing values from the Sales and Distribution to Finance Used to recognize revenue Keys used to allocate revenue to the proper account

January 2008 © SAP AG - University Alliances and The Rushmore Group, LLC 2008. All rights reserved.81 Automatic Account Assignment Automatic Account Assignment Defines the G/L accounts that billing entries are posted to — revenue, sales deductions, surcharges, freight charges, etc.

PEN, Inc. EGN 5620 Enterprise Systems Configuration (Professional MSEM) Fall, 2011 PEN, Inc. EGN 5620 Enterprise Systems Configuration (Professional MSEM) Fall, 2011 Sales & Distribution Master Data

Enterprise Structure in Pen Inc. Plant (P _ _ _) Client (700) Chart of Accounts (C _ _ _) Company Code (C _ _ _) Fiscal Year Variant (2011) Credit Control Area (C _ _ _) Shipping Point (S _ _ _) Sales Org. S _ _ _ Distribution Channel (RE, WH) Division (01) Sales Area (S _ _ _) Controlling Area (C _ _ _) SL10SL20

Customer Master Address Data:

Customer Master Sales Areas Data:

Customer Master Price Data:

Customer Master Credit Data:

Assign Sales Areas to Price Procedures: To link sales area to a pricing procedure. The RVAJUS pricing procedure is the standard USA pricing procedure with jurisdiction code. In the pricing procedure, prices are assigned to individual line items in sales order as well as discounts, surcharges, etc. SOrgDChlDvDoPrCuPPPriPr S_ _ _RE01A1RVAAPC S_ _ _WH01A1RVAAPC

Revenue Account Assignment Key Used to to automatically post revenues when the billing document. Used to post revenues to the General Ledger Account at time of billing. Which account to be posted is determined by a combination of: ◦Sales Organization, ◦Account assignment key, and ◦Account Assignment Group (Customer Master) AppCndTyChAcSOrgAAGActKyG/L Account VKOFIC_ _ _S_ _ _01ERL600_ _ _ VKOFIC_ _ _S_ _ _01ERS610_ _ _

Exercises: 128. Create Sales Revenue Account 129. Create Sales Revenue Deductions Account 131. Create Customer 132. Create Ship-to-Party 133. Assign Ship-to Party to Customer 134. Create Material Prices 135. Create Customer Specific Material Price 136. Create Customer Discount 137. Establish Credit Limit for Customers 138. Assign Sales Areas to Pricing Procedure 141. Create Shipping Point Determination 142. Create Account Assignment Key 143. Check Stock Status 211A: Maintain Cost Center Standard Hierarchy

Sales and Distribution Master Data EGN 5620 Enterprise Systems Configuration (Professional MSEM) Fall, 2011.

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Sales and Distribution Master Data EGN 5620 Enterprise Systems Configuration (Professional MSEM) Fall, 2011.

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