1. Making your venue accessible to blind and partially sighted visitors Toby Davey Deputy Director, VocalEyes

2. VocalEyes Training Two days’ training Up to 12 trainees Two trainers, one experienced describer, one blind or partially sighted expert Support for an after-training event

3. VocalEyes Training Describer trainer: the principles of audio description support for trainees’ development developing an audio described tour Blind/partially sighted trainer: visual awareness training guiding blind/partially sighted people feedback on the trainees’ work

4. The Wellcome Experience The problem difficulty in releasing staff for long periods of training The solution development of distance learning material, incorporating bespoke treatments of key items in the collection flexible approach to face-to face consolidation sessions

5. John Isaacs Sculpture

6. Chinese Torture Chair

7. The Wellcome Training Task-setting Intense period of face-to face training and feedback from describer trainer Visual awareness training and feedback from partially sighted trainer Marketing support for a post-training event

8. Marketing to the audience Visit local blind and partially sighted groups to offer audio described talks and handling sessions Make sure that access information on your website is clear and easy to find Use email and social media groups for blind and partially sighted people Encourage blind and partially sighted people to pass on the good experience to their friends

9. Marketing to the audience Prepare an audio feature for local Talking Newspapers Hold an event to consolidate the training and introduce the audience to your new service Offer a regular service at varied times for retired people and those who work Serve wine!