1. Ju Hee Oh Jae Won Yoon Min Sik Kwon Seung Tae Hong Susan Ko Production and Operations Management Sung Joo Bae

2.  Martin Guitar Background Information  Manufacturing Process  Supply Challenge and Solution  Inventory Challenge and Solution  Fabrication Challenge and Solution  Recommendations

3.  Christian Frederick Martin Sr.  Founded in 1833  Nazareth, Pennsylvania – Museum and Visitor’s Center  Quality Instruments are main focus

4. Bookmatching Strutting Constructing Sides Manufacturing Process

5. Neck and Fingerboard Bridge and Saddle Tuning Machine

6. Stringing and Inspection Ready for Pick Up

7. Supply Chain -Competitive Resource -Unstable Inflow of Supply -Limited Access to Resource

8. Supply Chain Customer Relationships Relationship Marketing for Growth Supplier Relationships Employee Relationships Diversify Supply Source Create Alternative Resource Build Relationships Relationship Management in Business….It’s more than just customers

9. 2. Inventory Humidity Temperature

10.  Inventory storage facility Wood is being transported into facilities according to their type.

11. 3. Fabrication Problem Produced Guitars by hand Low Productivity Cannot follow the demand

12.  CNC / CAD CNC / Computer Numerical Control CAD / Computer-Aided Design

13.  Automation High Productivity Accuracy

14. 1. Labor Force ② Workers: Wood Assembling ① Workers: Wood Processing

15. 1. Labor Force Make it low! Inflow Training Outflow Death Changing jobs

16. 2. Set Guidelines

17. 2. Set Guideline Flexible Guideline Customer A Customer B Customer C Customer D

18. Q&A

19. Thank you