1. Thank you SVCHC Volunteers!

2. SVCHC volunteers are making their mark! You are vital in helping SVCHC fulfill its mission of using a team and partnership approach to support the health and wellbeing of our community. SVCHC volunteers are truly making their mark in the community in the following ways...

3. 9 volunteer teams support team SVCHC Approximately 61 volunteers (49 program and 12 Board) Total of approximately 6,000 hours for the fiscal year

4. Welcoming Hundreds of clients greeted with a smile There is no way to measure the power of a friendly face, a smile and someone to talk to! In the 2016 Client Satisfaction survey 98% of clients said they always feel comfortable and welcome!

5. Team 229 – Programs Line First point of contact Customer/Client service Program Information and registration support More than 900 calls processed in the last year

6. Individuals and families had increased access to healthy food In 2015, 718 Green boxes were distributed from SVCHC alone Over 1,530 in the city of Cornwall

7. Garden Skills & Community Empowerment Approximately 53 families including 153 children Hamilton Crescent – 28 garden plots – 15 garden boxes New Johnstown Court (Lemay Street) – 5 garden boxes – 5 raised beds

8. Balance for Life - Start Up & Stay Up! Over 400 registrants in Balance for Life program in Cornwall and SD&G Over 950 BFL classes offered in Cornwall and SD&G Start Up - clients were given the opportunity to increase their strength and endurance while becoming educated on how to live safer in their homes.

9. Balance for Life – Step Up! Leadership and mentoring skills Step Up! – Prevention, keeping people active before they become higher risk

10. Walking to Wellness Over 100 participants in the “Get W.I.T.H. It!” walking program (averaged over 30 walkers per session) We walked to Halifax and back for a total of more than 1,400 km Fun and Friends and activity Several more in the summer Wellness Walkers group

11. Cooking Skills and Nutrition More than 200 clients were given skills in cooking and nutrition Cooking Out of the Box Cooking Circle Cooking for One Healthy You Men in the kitchen Baby Mash

12. Building Friendships, Advocacy & Empowerment LGBTQ group LGBTQ youth group

13. Social Drop-in Positive Social Interaction Friends Conversation Games Healthy Lunch

14. Governance A volunteer Board ensures SVCHC is governed by the community it serves. President: Judy Dancause Vice President: Peter Chisholm Treasurer: Maria Badek Director: Scott McIntyre Director: Angus McLeod Director: Alyssa Blais Director: Linda Geisel Director: Julie Dyke Director: Joanne Ledoux-Moshonas Director: Myles Cassidy Director: Nicole Laplante Director: Elaine MacDonald

15. You are making a mark of excellence through hard work and training Seniors’ Fitness Instructors course (SFIC) Nordic Pole Walking Certification CPR/AED Non-violent Crisis Intervention (CPI) Food Safety Certification Rainbow Health conference (LGBTQ) Tri-county literacy phone skills training Research to Action Conference (SFIC) Heart Wise Exercise Certification Chronic Pain Peer Leader Training Chronic Disease Peer Leader Training

16. Volunteer Satisfaction Survey Results 2016 Key Learnings 2015 Set up a buddy system (senior volunteer mentors) Opportunities for volunteers to meet more often Total of 38 respondents 100% agreed they would recommend SVCHC for a volunteer opportunity to friends/family 95 % of respondents indicated that they were very satisfied or satisfied with their volunteer experience Key Learnings 2016 Accessible garden space at SVCHC Continued access to development and training

17. Volunteer Satisfaction What you had to say about why you enjoy volunteering at SVCHC: “Working as a team” “A sense of satisfaction and working with other volunteers” “Coming home feeling like I have helped someone today” “Knowing that my services contribute to the health and wellbeing of the community at large...” “Helping people and a sense of belonging in the community” “I feel useful...very much alive and I keep improving every day physically and mentally, I am important to somebody and myself."

18. Volunteer Appreciation Video Volunteer Appreciation Video by: Jenna Seguin

19. We want to thank you for making your mark by choosing to grow flowers in the community!

20. Thank you for working with us for a healthier community !