1. MyFloridaMarketPlace MyFloridaMarketPlace Vendor Teleconference Series August 27, 2008: “CMBE Vendor Overview ” 12:00 noon – 1:00 p.m. EDT The toll free number is: (888) 808-6959 Conference Code: 4888366

2. Page - 2 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Benefits of Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Contact MFMP

3. Page - 3 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Benefits of Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Contact MFMP

4. Page - 4 What is CMBE Certification?  CMBE is Florida’s premier stamp of approval for minority and women business entrepreneurs.  This designation promotes the utilization of Florida’s women and minority-owned business enterprises that are certified by the Office of Supplier Diversity.  State certification is widely accepted in the private sector as well as cities, counties, school districts, hospital and water management districts and other quasi governmental entities

5. Page - 5 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Benefits of Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Contact MFMP

6. Page - 6 Who is OSD (Office of Supplier Diversity)?  The OSD (Office of Supplier Diversity) is a program component of the Department of Management Services who’s mission is to improve business and economic opportunities for Florida’s women- owned and minority-owned businesses  The OSD Vision is to become a one-stop resource center for women- and minority-owned business enterprises which facilitates equity in contracting while ensuring diverse participation in the procurement process by providing excellent customer service

7. Page - 7 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Benefits of Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Contact MFMP

8. Page - 8 Benefits of CMBE Certification  First Tier Referrals are given to minority and women-owned businesses that are certified by the state  This means they are the first tier of businesses referred to state agencies seeking to include supplier diversity as a part of their purchase order and contract opportunities  Strategic alliances with major corporations are encouraged as a part of the Office of Supplier Diversity’s (OSD) “Matchmaking” efforts  Vendors certified by the state of Florida have “first stop” status as OSD strives to assist in developing business relationships, which hopefully will lead to contract opportunities

9. Page - 9 Benefits of CMBE Certification  The Mentor-Protégé program is available to minority and women-owned businesses certified by the state of Florida to enhance the capability of CMBEs to compete more successfully for state government contracts  The program expands the OSD’s efforts to identify and respond to the developmental needs of state-certified CMBEs  The purpose of this program is to contribute to Florida’s economic growth by increasing opportunities, developing joint ventures and providing Florida’s minority- and women-owned businesses the necessary tools for success  Special Emails and other information such as contract opportunities to special events, networking activities and technical assistance training are disseminated to state certified minority and women enterprises  CMBE In the Spotlight is designed to highlight certified minority and women- owned businesses by industry to a target audience of purchasing agents and decision makers

10. Page - 10 Benefits of CMBE Certification  Recertification is simplified for vendors who have registered in MyFloridaMarketPlace and completed the certification process  Annually, all that is required is a signed affidavit for re-certification in order to reduce duplicated efforts  Online Affidavit for Reclassification can be accessed by visiting: https://osdrecert.dms.myflorida.com/ https://osdrecert.dms.myflorida.com/  The Online directory lists only state-certified minority and women business enterprises  The directory makes certified minority and women-owned businesses available by alpha and commodity listings to state and local governmental entities, as well as the general public and private-sector corporations  The Online Directory can be accessed by visiting: https://vendorstrator.dms.myflorida.com/directory https://vendorstrator.dms.myflorida.com/directory

11. Page - 11 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Benefits of Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Contact MFMP

12. Page - 12 MFMP Overview  MyFloridaMarketPlace (MFMP) is the state’s online purchasing system and continues to be a significant tool for Buyers and Vendors of the State of Florida  MFMP’s state of the art system focuses on best practices and maximizes the state’s buying power to support efficient government  MFMP prides itself on public and private partnerships; its award winning technology applications create easier and faster transactions for both buyers and vendors  Excellence in IT Leadership Award from IT Florida  Honorable Mention given by the National Institute of Governmental Purchasing  Achievement for Excellence in Procurement (2004, 2005, 2006, 2007, 2008)  ComputerWorld Laureate 2008

13. Page - 13 MFMP Overview MFMP Customers  MyFloridaMarketPlace is a tool used by buyers and vendors of the State of Florida  Buyers include executive and other state agencies  Vendors include state term contract vendors, agency/department contract vendors, and minority-owned and small businesses – anyone and everyone who does business with the State of Florida Why MFMP?  The MFMP system is designed to increase public access to state government buying entities, as well as enhancing economic development opportunities for small businesses and minority-owned, service disabled veteran, and women-owned businesses

14. Page - 14 MFMP Overview MFMP Vendor Benefits  Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Reduced marketing costs  24/7 access to more bid opportunities and information  Vendor Bid System (VBS)  Ariba Sourcing  eQuote  Equal access for small and minority-owned businesses  Less paperwork and processing time  Improved quality of interactions with the state  Customer service support staff available to provide real time assistance  Green catalog and product listing options

15. Page - 15 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Benefits of Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Contact MFMP

16. Page - 16 Importance of Vendor Updates  MFMP uses this information to communicate opportunities/ information to vendors  Facilitates timely payment  Facilitates timely delivery of purchase orders (PO)  MFMP allows vendors to update account information at their convenience  https://vendor.myfloridamarketplace.com https://vendor.myfloridamarketplace.com  Contact information: MyFloridaMarketPlace Phone: 866-352-3776 Fax: 850-414-8192 Email: VendorHelp@MyFloridaMarketPlace.com Website: http://myfloridamarketplace.comVendorHelp@MyFloridaMarketPlace.comhttp://myfloridamarketplace.com Hours: Monday – Friday, 8:00 a.m. – 5:30 p.m. EDT

17. Page - 17 Importance of Vendor Updates Vendor Registration  Login to Vendor Registration

18. Page - 18 Importance of Vendor Updates  Click Update My Vendor Registration

19. Page - 19 Importance of Vendor Updates  Select Information to be updated from toolbar on left

20. Page - 20 Importance of Vendor Updates  Example: Username and Password update

21. Page - 21 Importance of Vendor Updates  After re-entering your new username and/or password don’t forget to save your changes

22. Page - 22 Importance of Vendor Updates  Adding new contacts for your account

23. Page - 23 Account Helpful Hints Type of AccountHow often should I check this account? Where do I go to access this account? E-QuoteAt least monthly or as new products are offered http://equote.myfloridamarketplace.com SourcingAt least monthly or as new products are offered https://myfloridamarketplace.com/sourcing Vendor Registration As needed to keep information updated https://vendor.myfloridamarketplace.com Vendor Bid System (VBS) At least bimonthly (this is the main repository for all MFMP bids) http://vbs.dms.state.fl.us/vbs/notification_new.selection MFMP Helpful Hint #1: Consider using Microsoft Outlook Calendar to set up reminders for updating and checking your MFMP account information MFMP Helpful Hint #2: There are no annual or direct fees associated with registering for any of these MFMP tools

24. Page - 24 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Benefits of Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Contact MFMP

25. Page - 25 New! Vendor Web pages  Designed to enhance knowledge and overall use of the MFMP system, the new Vendor Web pages include a Vendor Toolkit and additional information to assist vendors on a daily basis  http://dms.myflorida.com/business_operations/state_purchasing/myflori da_marketplace/vendors http://dms.myflorida.com/business_operations/state_purchasing/myflori da_marketplace/vendors

26. Page - 26 Vendor Web pages  Other new features include:  New Vendor communication bulletin board  Updated Vendor FAQs  Updated Vendor contact information

27. Page - 27 Vendor Toolkit  The new Vendor Toolkit includes:  Vendor Training opportunities  Updated Vendor tools  Transaction and Reporting Information  Consolidated Billing Invoices (CBI)  Information on Doing Business with the State of Florida

28. Page - 28 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Benefits of Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Q&A / Future Vendor Training Opportunities  Contact MFMP

29. Page - 29 Solicitations What are Solicitations?  The process by which the buyer decides who to buy from, at what price, in what quantities, and under which terms  eQuote is the tool which vendors use to respond to quote requests from the State of Florida that are under $25,000. You can access this site at: http://equote.myfloridamarketplace.com http://equote.myfloridamarketplace.com  Ariba Sourcing is the tool which vendors use to respond/bid to State of Florida solicitations that are over $25,000. You can access this site at: https://myfloridamarketplace.com/sourcing/ https://myfloridamarketplace.com/sourcing/  Vendor Bid System is the tool used by all agencies to post upcoming competitive solicitations, single source, and agency decisions and is also used by vendors to receive notices, view and search information at: http://vbs.dms.state.fl.us/vbs/notification_new.selection http://vbs.dms.state.fl.us/vbs/notification_new.selection

30. Page - 30 eQuote How does eQuote work?  eQuote is used for informal procurement events (<$25,000) that do not require a competitive solicitation. Allows awarded quotes to be converted to a Purchase Order within MFMP http://equote.myfloridamarketplace.com http://equote.myfloridamarketplace.com  Step1: Florida buyers specify the products that they want to purchase and the vendors that they want to receive quotes from  Step2: MyFloridaMarketPlace notifies selected vendors via email, and delivers the eQuote directly to each vendor's eQuote inbox  Step3: Vendors electronically respond to the eQuote, and have the ability to offer product substitutions or specify other decision-making information to the buyer  Step4: The buying agency selects a vendor and issues a purchase order

31. Page - 31 Sourcing MyFloridaMarketPlace Sourcing  Online competitive bidding tool  Used to collect bids/responses for formal solicitations (>$25,000); Primary use is for State Term Contracts and DMS Agency Term contracts  Allows the review and electronic submittal of responses / bids  Notification of / invitation to solicitations based on selected commodity codes and election to receive solicitations in your Vendor Registration account  https://myfloridamarketplace.com/sourcing/ https://myfloridamarketplace.com/sourcing/ The username "publicuser" grants access to view all State of Florida active, competitive bidding events. Enter the username "publicuser" and password "publicuser" to enter the system

32. Page - 32 Vendor Bid System (VBS)  The Vendor Bid System is an online posting site. It is used by executive branch agencies to publically post competitive solicitations (i.e. ITB,ITN, RFPs, etc.), agency notices (i.e. public meetings) and agency decisions (i.e. Intent to Award) electronically  http://vbs.dms.state.fl.us/vbs/notification_new.selection http://vbs.dms.state.fl.us/vbs/notification_new.selection

33. Page - 33 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Benefits of Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Q&A / Future Vendor Training Opportunities  Contact MFMP

34. Page - 34 eInvoicing  eInvoicing is presenting an invoice electronically  Consider how many invoices are created for orders with State of Florida Executive Agencies in Fiscal Year 2008  Consider how many customers your company already invoiced this year  Consider the cost of time, research, and production of print invoices for your customers

35. Page - 35 Benefits to eInvoicing  eInvoicing saves a good amount of time for your business  eInvoicing substantially reduces paper flow and associated costs  Encourages prompt and accurate processing of invoices  eInvoicing improves data accuracy, which reduces payment cycle times

36. Page - 36 Enabling eInvoicing  In order to enable eInvoicing with MyFloridaMarketPlace, vendors are required to be members of the Ariba Supplier Network (ASN)  The ASN is a service provided by Ariba, Inc., a State of Florida partner, that allows MFMP to connect with state vendors and allow them to transmit orders and invoices electronically  Membership in the ASN is independent of you registration with the State  CMBE are exempt from ASN membership transaction fees for orders and invoices  https://service.ariba.com/Supplier.aw https://service.ariba.com/Supplier.aw Ariba Supplier Network Overview

37. Page - 37 Enabling eInvoicing  Vendors can logon to the Vendor Toolkit and click on ‘Vendor Tools’ and click on ‘Ariba Supplier Network (ASN)’ to see step by step instructions for ASN registration Ariba Supplier Network

38. Page - 38 Enabling eInvoicing  Step by step instructions  Links & Resources http://dms.myflorida.com/business_operations/state_purchasing/myflor idamarketplace/mfmp_vendors/vendor_toolkit/ariba_supplier_network_ asn Ariba Supplier Network

39. Page - 39 Obtaining an ASN fee exemption for Transaction Processing (available to minority business enterprises)  State of Florida suppliers can obtain an exemption to the ASN fee related to transaction processing by making sure that their exemption certificate is updated within their Ariba Supplier Network account  To update a certificate, suppliers need to do the following:  Login to the account at https://supplier.ariba.comhttps://supplier.ariba.com  Click on the ‘Configuration’ link  Under Basic Information, click ‘Edit Configuration’  Scroll down until you reach the ‘Additional Information’ section  Input the applicable information  Click ‘Save’  If an invoice has already been generated, a supplier can still update the ASN account. The vendor can contact customer support at 1-866-31ARIBA to receive a credit

40. Page - 40 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Benefits of Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Contact MFMP

41. Page - 41 Electronic Funds Transfer (EFT) EFT  Direct Deposit allows your money to be available to you on the payment date  Advantages include:  Peace of Mind — No mail delays or lost check worries  Prompt Payment — Deposits will be available on the payment date  Convenience — Avoid special trips to your financial institution  Freedom — Your payment will be automatically deposited to your account

42. Page - 42 Electronic Funds Transfer (EFT)  To find out more about EFT, contact DFS at:  Direct Deposit E-mail address: directdeposit@fldfs.comdirectdeposit@fldfs.com  Direct Deposit phone number (850) 413-5517  At any time you can access DFS’ vendor payment website and look for a pending payment: https://flair.dbf.state.fl.ushttps://flair.dbf.state.fl.us  If you have questions about a payment contact the DFS Vendor Ombudsmen Section at (850) 413-5516

43. Page - 43 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Benefits of Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Upcoming Vendor Training Opportunities  Contact MFMP

44. Page - 44 Summary  OSD resources can be helpful to improve business and economic opportunities for Florida’s women-owned and minority-owned businesses  Keeping your MFMP account update is important to ensure you are notified of business opportunities promptly  CMBE’s can participate in the ASN at no cost  Direct Deposit allows your money to be available to you on the payment date

45. Page - 45 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  MyFloridaMarketPlace Overview  Importance of Vendor information updates  New! Vendor Web page updates  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Benefits of Electronic Invoicing (eInvoicing)  Electronic Funds Transfer (EFT)  Summary  Q&A / Upcoming Vendor Training Opportunities  Contact MFMP

46. Page - 46 Frequently Asked Questions (FAQs)  Question/Answer session (pre-submitted)

47. Page - 47 Upcoming Vendor Training Opportunities  Future Teleconferences  9/10/08: Importance of Keeping Accounts Updated  10/1/08: Solicitations  10/15/08: 1% Transaction Fee Processing & Reporting (repeat)  OSD MatchMaker Conference  November 19-22, 2008, Orlando, FL  http://dms.myflorida.com/other_programs/office_of_supplier_diversit y_osd/2008_matchmaker_conference http://dms.myflorida.com/other_programs/office_of_supplier_diversit y_osd/2008_matchmaker_conference

48. Page - 48 Agenda  Welcome/Introduction  What is CMBE Certification?  Who is OSD (Office of Supplier Diversity)?  Benefits of CMBE Certification  Importance of Vendor information updates  New! Vendor Web page updates  Benefits of Electronic Invoicing (eInvoicing)  Solicitations: eQuote/Sourcing/Vendor Bid System (VBS)  Electronic Funds Transfer (EFT)  Summary  Q&A / Future Vendor Training Opportunities  Contact MFMP

49. Page - 49 Contact MFMP  For technical questions concerning MFMP, please contact Vendor Help at:  MyFloridaMarketPlace Phone: 866-352-3776 Fax: 850-414-8192 Email: VendorHelp@MyFloridaMarketPlace.comVendorHelp@MyFloridaMarketPlace.com Web site: http://myfloridamarketplace.comhttp://myfloridamarketplace.com Hours: Monday – Friday, 8:00 a.m. – 5:30 p.m. EDT  Office of Supplier Diversity (OSD) Phone: 850-487-0915 Fax: 850-922-6852 Email: osdhelp@dms.myflorida.comosdhelp@dms.myflorida.com Web site: http://osd.dms.state.fl.ushttp://osd.dms.state.fl.us