1. Agenda zE-mail case discussion zMini-lesson: explicit phrasing zAnalysis and presentation assignment zPresentation basics

2. E-mail memo review zPick up your memo from the professor zExchange copies with a partner, then discuss the following: yIn memo you wrote, what information did you include? What did you leave out? Why? yWhat questions does your partner’s memo raise or leave unanswered for you? yWhy did you use the tone you did in writing to Jack? Does your partner think it works?

3. E-mail memo discussion z Key objective: communicate a decision in a fair, positive manner z Other considerations: yKeep Jack’s enthusiasm yKeep Jack from unauthorized monitoring yMaintain harmony in the office

4. Mini-lesson: explicit phrasing Statements that show are more effective in engaging the reader than those that simply tell

5. The “show and tell” test zTelling: I believe I am a good candidate. zShowing: I am a good candidate because… (or, even better: Because of …, I am a good candidate.) zTelling: It is important to consider… zShowing: Employee reaction is a significant concern to MPI because...

6. Show and tell examples yI understand your intentions were good, but… yI hope you will agree that my position is the best one. yWe can’t have people worrying that MPI is violating their trust. yI believe detailed monitoring goes against everything we stand for here at MPI. yIt is my feeling that monitoring too closely will cause more problems than it solves. yI think it is important to consider other options.

7. Analysis and presentation assignment z What is required? yAbstract: short; should sell the presentation; due 3/8 yPresentation: 5-7 minutes; include analysis and examples; due 3/13 or 3/15 z Where to look for documents? z Choose a topic by the March 6 class z Pairs for the assignment were chosen randomly

8. Presentation basics zDetermine your purpose zAssess your audience zPlan your organization zGather support/evidence zSelect visuals zPractice and revise

9. Visuals for presentations  San serif fonts are easiest to read (like this, not this ) zUse passages from the document yBreak it down into several slides yUnderline or highlight interesting passages ySuggest revisions zRemember, a picture is worth a thousand words (charts, graphs, and figures also sometimes work better than words alone)

10. Visuals for presentations zDon’t let visuals control the presentation - they should support content, not draw attention to themselves zTechnical capabilities of the room: yPowerPoint (Office 97) yTransparencies (color or B&W) yChalkboard and whiteboard yVideo tape

11. Characteristics of voice zPitch: practice speaking in a range that is comfortable for people (not nasal or gravelly). Vary your pitch to add interest zRate: speak slowly, but don’t be afraid to increase your rate to show your excitement zVolume: make sure everyone can hear you and that the people in the front aren’t overwhelmed zPause: consider this your “oral white space” and use it for maximum effect

12. Characteristics of nonverbal behavior zPosture: you’re more credible if you have good posture zMovement: use it for effect. Good speakers are often dynamic, moving around to stress points. Don’t pace or fidget, which will distract your audience zGesture: should underscore your content, not draw focus from it. Don’t use the same one over and over zEye contact: make everyone in the room think you are talking to him/her

13. What is your personal style? zNot everyone is a born performer zCultural values affect presentation styles zBy now you’ve probably developed strategies for giving presentations that work for you, but if you haven’t, practice several ways of giving your presentation: with detailed notes, with sketchy notes, with lots of movement, with no movement, standing, sitting, etc. zGet a feel for what you are most comfortable with zWhen you are most comfortable, you will project confidence to your audience

14. Document analysis exercise zWith your partner, complete the exercise zYour pair will briefly present its analysis to the class zYou and your partner may also use this time to discuss possible topics and a schedule for completing the External Document Analysis assignment

15. Assignment zChoose a topic for the analysis and presentation assignment zRead Ch. 15 in EBC