1. Krch Communications ISSUES AND CLASSROOM MANAGEMENT LISA OLSON APRIL 16, 2016 CLIENT RELATIONS MANAGER KRCH COMMUNICATIONS

2. Student Collaboration Tools Google Docs Social Media Podcasting Video/YouTube

3. Distance Learner Profile Western United States Educated Business minded Highly motivated

4. Synchronous Facilitators SynchronousAsynchronous Tech SavvyX Set Instruction timesX Real time student interaction X

5. Asynchronous Facilitators SynchronousAsynchronous Time management skillsX Quick response timesX Read between the linesX

6. Technology Issues and Resolutions List of needed equipment Expectations set early Lack of proper equipment Alternative routes set Snail mail? Assignments Trouble Shooting manual Empower students Tech Support

7. Learner Feedback Private and class message Comments and surveys Phone conversations Resources on demand

8. Challenging Behaviors CYBERBULLYING INAPPROPRIATE COMMENTS Quickly Warning Set expectations early LACK OF PARTICIPATION Not much of an issue No nifty certificate

9. ADA Learners Support Technology Interpreters Translation options

10. Questions? THIS HAS BEEN A PRODUCTION OF KRCH COMMUNICATIONS LISAKRCH@GMAIL.COM