1. Maintenance Delivery Peter Beasley Maintenance Delivery Manager Property Business Services Surrey County Council Tel: 020 8541 8009 Email: peter.beasley@surreycc.gov.uk

2. Maintenance Delivery Strategy Programmes/Projects  Projects up to £7,500  Projects £7,500 to £75,000  Programmes/Projects £75,000 to £1,500,000

3. Maintenance Delivery Strategy Projects up to £7,500  Relevant Reactive and Cyclical Servicing Contractor  West Surrey – Kier Building Services  East Surrey – Europa Technical Services

4. Maintenance Delivery Strategy Programmes/Projects £75,000 to £1,500,000  Local Construction Framework £75,000 to £1,500,000  Two contractors  Specialist Roofing Framework £75,000 to £500,000  Six contractors  Specialist Mechanical Framework £75,000 to £500,000  Six contractors  Specialist Electrical Framework £75,000 to £500,000  Six contractors JOINT SURREY COUNTY COUNCIL AND HAMPSHIRE COUNTY COUNCIL FRAMEWORK ARRANGEMENTS

5. Maintenance Delivery Strategy LOCAL CONSTRUCTION FRAME WORK MANSELL WALKER SPECIALIST ROOFING CONTRACTORS AMBER CONSTRUCTION BREYER GROUP KIER BUILDING SERVICES LAKEHOUSE CONTRACTS THOMAS SINDEN WEST END ROOFING Framework Contracts

6. Maintenance Delivery Strategy SPECIALIST ELECTRICAL FRAMEWORK CEI ELECTRICAL CHURCHES GRAHAM FM KIER BUILDING SERVICES R R RICHARDSON SSE CONTRACTING SPECIALIST MECHANICAL FRAMEWORK CEI ELECTRICAL CHURCHES EMCORE KIER BUILDING SERVICES R R RICHARDSON SSE CONTRACTING Framework Contracts

7. Maintenance Delivery Strategy Projects £7,500 to £75,000 - Surrey Local Construction suppliers  Telephone/email enquiries made: approx 750  Number invited to tender: 503  Number returned: 232  Average response rate: 46%

8. Award of Contracts Contract TypeValueNumber Average Value Local Construction Framework£1,697,7336£282,955 Specialist Electrical Framework£624,9884£156,247 Specialist Mechanical Framework£630,9105£126,182 Specialist Roofing Framework£00 Surrey Local Construction Building£1,142,89047£24,317 Surrey Local Construction Electrical£196,8614£49,215 Surrey Local Construction Mechanical£227,6555£45,531 Term Contracts£523,095112£4,670 £5,044,132183£27,564

9. Procurement Stage Contract TypeValueNumber Average Value Local Construction Framework£2,625,17016£164,073 Specialist Electrical Framework£589,7302£294,865 Specialist Mechanical Framework£715,0004£178,750 Specialist Roofing Framework£00#DIV/0! Surrey Local Construction Building£1,660,57248£34,595 Surrey Local Construction Electrical£182,5005£36,500 Surrey Local Construction Mechanical£89,0002£44,500 Term Contracts£84,20010£8,420 £5,946,17387

10. Still to Tender and deliver prior to 31 March 2014 Contract TypeValueNumberAverage Value Local Construction Framework£3,813,38917£224,317 Specialist Electrical Framework£893,3085£178,662 Specialist Mechanical Framework£2,599,00012£216,583 Specialist Roofing Framework£735,0004£183,750 Surrey Local Construction Building£1,639,64225£65,586 Surrey Local Construction Electrical£733,49023£31,891 Surrey Local Construction Mechanical£357,40010£35,740 Term Contracts£91,24418£5,069 £10,862,472114

11. Challenges:  Increase number of tender returns  Project lead provides summary of project  QS contacts Contractor to confirm agreement to tender  Quality of tender returns  Quality increased following workshops  ALL documents required to be submitted at tender stage  Deliver the whole of the programmes by 31 March 2013 Surrey Local Construction Suppliers

12. Feed Back so far:  Good take up at Contractor workshops  Better understanding of contract documents  Reducing time to award  Quicker payment process  Generally positive customer feedback  Quality and behaviours  Generally positive staff feedback  Quality  Partnering working  Supervision Surrey Local Construction Suppliers

13. We wish to work in collaboration with our appointed Contractors to ensure that:-  The specified works are installed in a safe and diligent manner  Where failures occur in the defects period these are repaired in a diligent fashion with minimal disruption to the users of each building  Works/installations has minimum impact on the service user as work will be undertaken in operational buildings  Deliver Excellent Customer Service Maintenance Delivery Strategy