1. RadioPro ™ PROFESSIONAL RADIO OVER IP FOR 2-WAY RADIO SYSTEMS SYSTEM INTRODUCTION 1

2. 2 Products Dispatch Solo Talk Talk for Mobile Devices RadioPro DISPATCH Console for Windows™ PCs RadioPro TALK for PCs & Notebooks RadioPro Talk for Mobile Devices for iOS & Android RadioPro Solo for PCs & Notebooks

3. 3 Topics Who are we? RadioPro at-a-Glance Features and Benefits

4. CTI Overview 4

5. Employee-owned, Cincinnati, OH Began in 1995 ◦Software and hardware for radio system infrastructure Dispatch software since 2007 Mobile apps since 2010 5

6. What is RadioPro? 6 RadioPro at-a- Glance

7. 77 7 What is RadioPro? ◦Voice Dispatch ◦GPS Mapping with AVL ◦Voice Logging and Playback ◦Text Messaging ◦General Purpose I/O ◦Remote Access to All Radio Functions RadioPro at-a-Glance

8. 8 RadioPro DISPATCH Console for Windows™ PCs RadioPro TALK for PCs & Notebooks RadioPro Talk for Mobile Devices for iOS & Android RadioPro Solo for PCs & Notebooks

9. 99 9 IP Gateway ◦Interface between Radio and IP Network ◦Allows for most flexibility in system design ◦No other servers RadioPro at-a-Glance

10. 10 RadioPro IP Gateway Motorola MOTOTRBO XPR5500/5580 RadioPro Client (Dispatch, Solo, Talk, Talk Mobile) LAN

11. RadioPro – simple expansion 11 RadioPro IP Gateway RadioPro Clients LAN

12. 12 RadioPro – across a WAN RadioPro IP Gateway RadioPro Clients LAN Router/Firewall WAN RadioPro Client

13. RadioPro – Hybrid Mix of Apps 13 RadioPro IP Gateway RadioPro Dispatch LAN RadioPro Solo WAN Router/Firewall RadioPro Talk Cell/Wi-Fi RadioPro Talk

14. RadioPro – Multiple Talk Groups 14 LAN WAN Cell/Wi-Fi 80 Clients max. per IP Gateway 50 max.

15. RadioPro Dispatch ◦Voice Dispatch – 40 Talk Groups ◦Patching, Cross-muting, Selected Audio ◦Voice playback ◦GPS Mapping with AVL ◦Text Messaging ◦General Purpose I/O ◦Remote Access to All Radio Functions ◦Archive Viewer ◦For Voice Logging and Playback 15

16. RadioPro Dispatch ◦Voice Module ◦40 Talk Groups ◦Patching ◦Recent History/Replay ◦Select/Un-select Audio ◦Radio Groupings ◦Missed-calls Tracker ◦Custom Action Buttons ◦Intercom ◦Inputs and Outputs ◦All Call ◦Text Messages ◦Tone before Call ◦more 16

17. RadioPro Dispatch ◦Text Messaging Module ◦Mimics smart-phone text messaging ◦Conversations grouped by radio user ◦Send immediate or scheduled ◦Receipt confirmation 17

18. 18 RadioPro Dispatch ◦GPS Module ◦Multiple map tabs (windows) ◦Multiple map sources ◦Google, Yahoo, Bing, OpenStreet ◦Choice of map type ◦standard, satellite, hybrid ◦Map Presets ◦Visibility button ◦choose the radio users to view individually or by group ◦Center button ◦shows all “visible” on current map ◦Follow button ◦map resizes/relocates to view all “visible” radio users ◦Markers ◦ad hoc indicators

19. 19 RadioPro Dispatch ◦GPS Module: Named-areas, Geo-fences and Alerts ◦For Areas or Routes ◦Conditions ◦Speed ◦Duration ◦Entry/Exit ◦Alerts ◦On-screen ◦Email ◦Text Message

20. 20 RadioPro Dispatch ◦Management Reports

21. RadioPro Dispatch ◦Archive Viewer ◦User-friendly searches ◦Time period ◦User radio ID or Alias ◦Event type: voice, GPS, text, alert ◦Voice play-back ◦GPS history map ◦Export 21

22. RadioPro Talk ◦Simplicity for a single connection ◦Talk and listen for Windows™ ◦Text Messaging ◦Voice record and playback for 24 hours ◦“Problem Solver” ◦Supervisory remote monitoring ◦Extends coverage to poor reception areas ◦Underground facilities and dead zones ◦Locations outside RF coverage ◦Low-cost & easy alternative to tone-remotes 22

23. RadioPro Mobile 23 ◦iOS and Android ◦Talk and listen ◦Contact List indicates Radio/Group ID or Alias Name ◦Low battery consumption: Long run-time ◦Fast system switching (multiple control stations) ◦Text Messaging (new) ◦Zone/Channel/Talk Group selection (new) ◦Last call playback for each contact (new) ◦Max. 80 users per IP Gateway ◦Easy Start-up ◦How-to Guide

24. RadioPro at-a-Glance DispatchSoloTalkTalk-Mobile Voice (PTT & Listen)Opt. Talk Groups50 max111 Voice Logging and Playback 24 hrs Last Call Channel Steering GPS/AVLOpt. Text MessagingOpt. Telemetry (General Purpose I/O)Opt. 24

25. 25 Features and Benefits IP Gateway Hardware Software Apps CTI Products Complete Solution

26. 26 Features and Benefits ◦IP Gateway Hardware ◦Preconfigured ◦No server PCs to purchase or configure ◦Audio quality is unsurpassed ◦Low network bandwidth ◦22kBytes/s in high-quality mode ◦2.2kBytes/s in compressed mode ◦Built-in hardware watchdog ◦Worry-free installation in remote, unattended facilities ◦Small size ◦Installation in limited space, no monitor, keyboard, mouse ◦Distributed architecture ◦Reduces single-point of failure 26

27. 27 Features and Benefits ◦Software Apps ◦Choice of applications ◦Choose app that is correct for situation ◦Mix and match ◦Reduce overall system cost ◦Database: SQLite ◦Self-contained ◦Server-less ◦Zero configuration ◦SQL knowledge not needed 27

28. 28 Features and Benefits ◦A business partner and technical resource ◦Business beginnings in 1940s ◦Count on long-term support ◦Radio experts ◦Motorola service shop ◦Proven solution ◦> 3000 IP Gateways shipped ◦> 300 Dispatch console installations ◦Motorola Application Provider 28

29. 29 Features and Benefits ◦Pre-sale Support ◦PowerPoints, brochures, data sheets ◦Phone, email ◦Demo downloads ◦Webinars ◦Easy access: ◦sales@ctiproducts.comsales@ctiproducts.com ◦513-595-5900 29

30. 30 Features and Benefits ◦Post-sale Support ◦Made in USA ◦Always free email and phone support ◦Speak directly with application developers ◦After-hours 2-hour call-back available ◦Never a software maintenance contract ◦Easy product upgrades ◦Easy access: ◦sales@ctiproducts.comsales@ctiproducts.com ◦513-595-5900 30

31. 31 Features and Benefits ◦Proven Accessories ◦PTT devices: desk mics, foot switches, touch screens ◦Microphones: USB, analog, Bluetooth ◦Other: Desk speakers, rack mounting ◦Compatibility ◦All Motorola MOTOTRBO platforms ◦Conventional, Capacity Plus, Linked Capacity Plus, IP Site Connect, Connect Plus Complete Solution 31

32. Customers Vertical Markets 32

33. 33 Public Safety & Security Seahawks

34. 34 Manufacturing Apple Inc.

35. 35 Hospitality & Entertainment

36. 36 Transportation

37. 37 Utilities

38. 38 Mining & Petrochemical

39. 39 Education

40. 40 Healthcare

41. 41 Ashburn Denver Miami Services

42. 42 Dealer Site: www.ctiproducts.com/dealer Public Site: www.ctiproducts.com Contact: sales@ctiproducts.com 513-595-5900 42 More Info