1. Notification & Warning Track UASI Vulnerable Populations Disaster Planning Conference

2. Panel #1: Latino/Hispanic Media Communications Mario Zavaleta & Marta Sanchez WA Hispanic Media Association & Latino NW Communication Jose Luis Gonzales Univision, KUNS, Mundo FOX Teresa Jones Univision, KUNS, WA Hispanic Media Association Mario Rodriquez (“Zuper Mario”) El Rey 1360 AM Facilitator: Lynne Miller King County Emergency Management

3. Panel #2: Community Based Communications Mohamed Ali, MPH Somali Health Board Pete Reisert Snoqualmie Tribe Lucille Walls Alliance of People with DisAbilities Faaluaina Pritchard Asia Pacific Cultural Center Facilitator: Ana-Marie Jones Collaborating Agencies Responding to Disasters

4. Preparing community organizations for disasters Ana-Marie Jones Executive Director Collaborating Agencies Responding to Disasters Oakland, CA

5. Leveraging local resources Notification and Warning Track

6. Warning and Notification Survey

7. Survey Results Designed to give a broad look at warning and notification in the region Designed to identify potential gaps Distributed to all conference registrants and stand-bys, plus all emergency management organizations in the region. Completed by 147 conference attendees and 6 non- attendees

8. Organization Types

9. Clients Served

10. Other Clients Noted College Students Children Veterans Church Members Government Agencies Non-Profit Agencies All of the Above

11. How Govt Provides Info

12. Other Ways Provided Press releases Newspaper Ham Radio Operators Blogs Live Interviews & Broadcast Media Phone Tree Fax Regular Mail

13. Other Notable Responses We don’t deal with the public I don’t know how we send emergency info We don’t currently send emergency info

14. Translations Provided by Gov’t.

15. Other Translations and Notes Native American Can translate into 170 languages upon request Have never sent emergency info Don’t know what languages we have available

16. How Service Providers Receive Info

17. How providers want info We asked how service providers would like to receive emergency information but currently don’t. 20 people responded and they listed: E-mail Phone calls Text Messages Mobile Apps Social Media

18. How Providers Share Info

19. Providers Share in Many Languages

20. Other Languages Noted Ukrainian Tagalog American Sign Language Braille TTY/TDD Khmer Arabic Farsi Burmese Nepali Chin French Lingala

21. Observations Large percentage of government agencies provide info via websites, but small percentage of service providers get it from there. Large percentage of government agencies provide info via e-mail and very large number of service providers receive it that way.

22. Observations, con’t. Fairly high percentage of government agencies provide info via social media, low percentage of service providers receive it that way, but several stated they wanted to. Fairly high reliance by service providers on broadcast media (TV, Radio), but info is more directly available via other sources

23. Observations, Con’t. Local government utilizes their own TV and radio stations, but almost no service providers get their info there. Side note, service providers get more info from broadcast radio vs broadcast TV and from local government radio vs local government TV.

24. Observations, Con’t. A medium percentage of government agencies utilize automated phone calls and text messages and a medium number of service providers receive them that way, though both were listed as ways providers want to get info but currently don’t. Medium percentage of government agencies use billboards or signs, but few service providers get info from them.

25. Observations, Con’t. Government primarily distributes messages in English, with Spanish and Russian being 2 nd and 3 rd. Service Providers have the ability to share those messages in many other languages and do so, primarily via in-person contact or e-mail to their clients.

26. Conclusions There are great opportunities for collaboration in warning and notification There are disconnects between what government offers and what service providers need. There is a knowledge gap between what is available to service providers and what they are aware of.

29. Leveraging local resources Notification and Warning Track

30. Table discussions: Problem solving with subject matter experts Clair Chean, Cultural Navigator Topic area: Children, families, schools, refugees Kim Morrison, Program Specialist Topic area: Persons experiencing homelessness Meredith Li-Vollmer, Risk Communications Specialist Topic area: Social media Mindi Mattson, Emergency Management Coordinator Topic area: Neighborhood-based communications Trish Twomey, Hunger Action Center Director Topic area: Food banks, impoverished Facilitator: Carina Elsenboss Public Health-Seattle & King County

31. Thank you for participating! Notification and Warning Track