1. BSBRA’S SCM An Informational Guide Created By: Anthony Garcia Jr.

2. How to Start ■SCM is a Computer Assisted Dispatch program that is to aid in dispatching alarms. ■SCM will be found in use on 3 of the 4 current monitors at this time. The top right monitor, at this time, is used with the centercom and Elite Dispatch ■If the computer is NOT logged in the Computers username is: Dispatch Password: Fire0101 ■SCM login for general dispatch is; username: dispatch Password: fire0101. **please note the usernames and passwords are case sensitive. Also, if you have a user specific login please use yours and log out when complete. Created By: Anthony Garcia Jr.

3. Dispatch ■Once logged in, select the application tile designated “dispatch” with the icon of a headset. ■Once clicked the “incident Response Tracking” display will appear. This is where all alarm activities will take place. Ex. Response of units, designation of transportation method, caller info, location info. ■Once an alarm is activated you will here the paging tone over the VHF radio, the Centercom will beep and SCM will state “new incident” as well as flash a small red circle next to the “active runs “ tab. If you have Active911/text paging you will also receive the alarm on your phone. These are all indications we have received an alarm. ■All call information is manually inputted via MEDCOM, this meaning information like; Location (signal 22), priority of alarm, EMD codes, run number etc. Created By: Anthony Garcia Jr.

4. Other Things to Note ■In the Bottom left corner of the screen you will find yellow tiles with unit identifiers. Ex. 3-24-80, 3-24-18, 3-24-1 etc. all bay shore ems apparatus that is part 800 has an identifier. All officers also have identifiers. ■A yellow tile is a unit signal 28 (in service, available) ■A Blue tile is a unit is active response, unavailable for additional alarms at the time ■A Red tile is a unit signal 17 and/or signal 38 (unit breakdown/Mechanical/OOS) ■Clicking on the bottom tab “Signal (add)” will allow you to enter specific details into the alarm that correspond with it. Ex. Signal 3 types, types of txp., RMA details etc. Created By: Anthony Garcia Jr.

5. During an active alarm ■For explanation purposes we will state that Bay Shore ambulance was activated for a 81y/o M, FALLS 17-D-1G. Being a Delta response it calls for an ALS response as per our current SOP. ■MEDCOM would activate the Above information over the VHF paging frequency and if in dispatch you will also hear “new Incident”. MEDCOM would have automatically input the information. ■It will be your job to assign units to the alarm, so the first due ambulance, 3-24-18 and 3-24-81 for example. When you click on their tiles they will be placed “standing by” when they state “signal 2” over BSBRA OPS1 then click on the “in route” ■The units run in rows (left to right) the signals run in columns (up and down) so they can be found just like points on a grid. So for each signal given follow the grid to click each signal ■Once a signal is clicked, the time it is clicked will be that time. To edit/delete said time simply right click it Created By: Anthony Garcia Jr.

6. Scanning in Documentation ■ first, select “incident” a tab found on “Incident Response Tracking” to the top right. ■Once clicked you will see “No Image Available”, right click on that field and an additional window will pop up. ■With the new window present, place your documentation on the face of the scanner, name it in the description field. Ex. PCR front, back, RMA, Bite Form, EKG, ET Tube Form etc. ■Along with the Patient information documentation scanned in, the Suffolk County Clear report faxed over by SC FRES MUST also be scanned. ■After each item is scanned, press “Save” when everything is named and saved you may press “done” **Please be sure that ALL documents scanned have matching run numbers** Created By: Anthony Garcia Jr.

7. Assigning personnel to alarms/events ■There are multiple ways to assign someone to an alarm. ■1 st, most importantly is Scanning in on the finger reader which we all should be familiar with, if not please ask any chief, officer, or myself, Anthony Garcia. ■Scanning in for events that are scheduled is the same process as alarms. If it is scheduled and presented on the screen put in your ID/Badge number, select it, select your role and scan your finger. You do NOT need to “finger out” if it’s a scheduled event. ■The other way is manually through “incident response tracker” by pressing “personnel” clicking this will populate a new window. On the right side the roster will be visible. Simply select the crews name, their role and the apparatus they were on. **at this time it is not guaranteed this method will credit your LOSAP. Created By: Anthony Garcia Jr.