1. Business Application Packages: Week 13 1 Business Application Packages (13) l Operational, Production and Management use of IT l Finding and using information »Business Communications »Getting your point across l Word-processing »fonts, styles, spell checkers. »Using Styles in MS Word »Templates, Layouts, Tables »Newsletters & Brochures »Inserting into your doc l Digital imaging l Organizing your files l Electronic Mail l “What if” with Spreadsheets »Excel functions – IF, LOOKUP l Business Graphics l Databases – »Goals of a database »Simple Works DB and cardfile »The Relational model »Multiple tables in Access l Mail-merge l Publishing on the Internet l Questionnaire design l Online Commerce Revision Week – Review of module

2. Business Application Packages: Week 13 2 Uses of IT in Business l Operational »Computers as part of standard process – accounting, payroll, order-entry »Traditionally cost-saving (at constant service level); increasingly used strategically for competitive advantage l Production »checkouts, stock control, machine tools l Management – as exemplified by the assignment »Focus on decision support – making things change »Communications – documents, letters, faxes, reports »Finding and using information »Psychology of business communications getting your point across

3. Business Application Packages: Week 13 3 Some Techniques l Word-processing – make sure you understand: » Styles in MS Word »Limitations of spelling and grammar checkers »Tables and Layouts (e.g. for Newsletters, Brochures) »Inserting fields, pictures, links, into your document l Digital Imaging – scanners and digital cameras l Organizing your files – using Windows Explorer l Electronic Mail; strengths and weaknesses l Useful Excel functions – IF, LOOKUP… l Graphics – Representing numerical data graphically

4. Business Application Packages: Week 13 4 Databases l Flat-file databases like “Works” and cardfile »Usage of spreadsheet to get similar effect l The Relational model »Multiple tables in Access l Querying multiple tables »Join the tables on a common field »Access helps you do this graphically »Select joined records by values of field(s) l Mail-merge – putting data and word-processing together »Word provides a step-by-step Mail-merge Tool »Practical mail-merge with Access Query »Mail-merging with a spreadsheet or word table