1. Our webinar will begin at 11 AM Pacific/2 PM Eastern. To join the audio conference, please call 800 745 8951. Access Code 6339392. Better Together: Tech Trainers Sharing Expertise

2. Using ReadyTalk Chat & raise hand All lines are muted If you lose your internet connection, reconnect using the link emailed to you. If you lose your phone connection, re-dial the phone number and re-join. ReadyTalk support: 800-843-9166

3. This seminar will be available on the TechSoup website along with past webinar presentations: http://www.techsoupforlibraries.org/events/archive http://www.techsoupforlibraries.org/events/archive You will receive a link to this presentation, material and links. Twitter hashtag: #techsoup You are being recorded…

4. Our webinar will begin at 11 AM Pacific/2 PM Eastern. To join the audio conference, please call 800 745 8951. Access Code 6339392. Better Together: Tech Trainers Sharing Expertise

5. Presenters Brenda Hough Assisting with chat: Sarah Washburn Stephanie Gerding

6. Who is TechSoup? Who is TechSoup for Libraries? What are the Edge Benchmarks? Tech trainers sharing expertise Q&A from participants Agenda

7. Who is TechSoup? TechSoup is a 501(c)(3) nonprofit organization. As of June 2012, TechSoup served more than 183,000 organizations, distributed more than 9.7 million technology donations, and enabled nonprofit recipients to save more than $3.1 billion in IT expenses in 40 countries around the world. We have 52 donor partners including Microsoft, Adobe, Cisco, and Symantec, and there are currently 469 technology donations available through the TechSoup catalog.

8. Who is TechSoup for Libraries?

9. The Edge Initiative - an effort driven by a coalition of leading library and government organizations - is developing benchmarks that will help libraries evaluate and continually improve their public technology services for communities. libraryedge.org

10. Benchmark: libraryedge.org Libraries support continuous improvement in public access technology services by sharing expertise & best practices with other providers locally, regionally, and nationally.

11. Once upon a time…

12. Where can you find good training materials? Where can you find info on how to be a trainer? Where can you connect with other people interested in training? Topics:

13. Where can you find good training materials? (for patron training, for staff training)

14. Increased Availability

15. WebJunction.org Shared lesson plans and handouts. Also live and archived free webinars on topics including technology, training, and outreach. Online courses are available to state partners.

16. http://www.mypcprogram.com

17. Infopeople Infopeople Live and archived webinars, podcasts, training materials such as handouts and PowerPoints, as well as resources for training. Infopeople is a statewide LSTA project that functions as the training arm of the California State Library. http://www.infopeople.org

18. Digital Literacy Portal Digital Literacy portal, an initiative of the Obama Administration, has tutorials and resources for digital literacy trainers. http://www.digitalliteracy.gov Visit the "basics" section and "Find Educator Tools." Links to a wide variety of resources based on topic. English and Spanish: http://www.digitalliteracy.gov/content/learner

19. Colorado’s BTOP Resources http://coloradovirtuallibrary.org/btop/

20. The Beehive - www.thebeehive.org/digitalbasics is a nonprofit that offers free online training focused on Digital Basics. They offer Beginning, Intermediate, and Advanced options to help people learn to use computers and the Internet safely and intelligently. An easy, how-to, step-by-step format includes videos, interactive games and downloadable PowerPoint presentations.

21. ABLE Collection Development Sequence: Writing a Collection Development Policy Collection Assessment Materials Selection Weeding Technical Services Sequence Introduction to Technical Services and Catalog Records Introduction to Subject Headings Introduction to Dewey Classification Introduction to MARC Cataloging Public Services Sequence The Reference Interview Evaluating Reference Sources Basic Reference Sources Ethics and Public Service Youth Services Sequence Special Courses Cataloging Music Sound Recordings Interlibrary Loan http://libraries.idaho.gov/page/able

22. In Pictures (inpics.net) are tutorials based on the findings of a three-year research study conducted through a U.S. Department of Education grant The goal is to share materials that make it easier for people with learning disabilities to learn computer subjects. They use large, abundant pictures and break tasks down into step-by-step instructions. Topics covered include MS Office, OpenOffice.org and Web Coding.

23. Goodwill Community Foundation creates and provides free self-paced tutorials and self- paced instructor-supported classes in the areas of technology, literacy and math skills. Over 750 different lessons http://www.gcflearnfree.org http://www.gcflatino.org (Spanish)http://www.gcflatino.org GCFLearnFree.org®

24. Teach Parents Tech (www.teachparentstech.org) is a fun website designed by Google that you can use to "send your parents a tech support care package." A variety of videos can be emailed including how to share photos, cut and paste, and get driving directions.www.teachparentstech.org)

25. , http://www.slideshare.net SlideShare is the world's largest community for sharing presentations. With 60 million monthly visitors and 130 million pageviews, it is amongst the most visited 200 websites in the world. Besides presentations, SlideShare also supports documents, PDFs, videos and webinars.

26. Community Technology Network: http://www.ctnbayarea.org/resources http://www.ctnbayarea.org/resources Free shared lesson plans and handouts

27. Microsoft Digital Literacy http://www.microsoft.com/digitalliteracy Free self-paced online learning; in many languages, including Spanish, Portuguese, French. Basic, Standard, and Advanced courses teach topics ranging from using the mouse, using the Internet, email, and social networking topics.

28. Add a bit of spice

29. Grovo.com “Thousands of video lessons covering Internet products you love or didn't know about.” Their mission is to create a reliable, high-quality destination for Internet education. Their lessons include videos, quizzes, glossaries, and notes.

30. Common Craft http://www.commoncraft.com 3-minute explanatory videos “In Plain English” that cover topics like technology, money, and society. Free for public library use.

31. Free customizable handouts www.customguide.com www.customguide.com

32. TechSoup Resources:

33. Where can you find info on how to be a trainer? Need mad cooking skillz!

34. Garr Reynolds Top Ten Slide Tips http://www.garrreynolds.com/Presentation/slides.html Garr Reynold’s Organization & Preparation Tips: http://www.garrreynolds.com/Presentation/prep.html

35. Colorado State Library http://www.coloradovirtuallibrary.org/techtraining/content/how-train

36. The Accidental Technology Trainer TechSoup blog series http://techsoupforlibraries.org/blog/tags/the- accidental-technology-trainer-series PLA’s The Accidental Public Library Technology Trainer; April 2013 Through a combination of live webinars, independent assignments, and online discussions in a month long course, you will learn how to increase learning, easy methods for designing training, and best training practices from other libraries and experienced trainers.

37. Eight Technology Training Models Blog series by: Crystal Schimpf 1.Individual Instruction 2.Open Lab 3.Computer Classes 4.Mobile Instruction 5.Volunteer Trainers 6.Community Partner Classes 7.Gadget Assistance 8.Online Training http://www.techsoupforlibraries.org/blog/tags/technology-training-series

38. Get involved in a community of trainers Present at a conference or via a webinar, etc. Where can you connect with other people interested in training? Potlucks are easier!

39. ALA’s Learning Round Table http://www.alalearning.org

40. Technology Training and Libraries Facebook Group https://www.facebook.com/groups/215892381802232

41. T is for Training http://tisfortraining.wordpress.com/

43. PLEASE JOIN US FOR OUR NEXT BENCHMARK WEBINAR! January 15 th – Broadband Basics for Public Libraries with Kieran Hixon

44. Yes, we do provide the recipe! http://recipes.wiki.techsoup.org

45. Thank you to our Webinar Sponsor! ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week. For more information: pages.readytalk.com/techsoup.html

46. Please take a moment to fill out the evaluation.