1. The Value of Professional Certifications ASQ Inspection Division

2. The Pitch Competition is a fact of life so to help gain a competitive edge it is advantageous to have a work force that is proficient in the principles and practices of quality. The best and easiest way to demonstrate this proficiency is through professional certification. Certifications are advantageous to both individuals and employers because they validate that the workforce has the skills and knowledge to ensure the quality of products and services. ASQ offers over 17 professional certifications ranging from inspector and technician to manager and master black belt. This presentation will discuss how certification is an investment in an individual’s career and in the future of their employer.

3. Welcome Jim Spichiger Chair Elect ASQ Inspection Division jim.spichiger@parknationalbank.com 740 - 349 - 3708

4. Agenda 1)ASQ 2)Inspection Division 3)Professional Certifications a)Definitions b)Value & benefits c)Recertification 4)ASQ Certifications

5. What is ASQ »A community of people who are passionate about quality. »The global knowledge network. »Ideas, tools, training, and subject matter experts. »Building the future of quality and transforming the world. www.asq.org 800-248-1946

6. ASQ is Local Geographic Communities ~ 240 local ASQ Sections in the USA and Canada

7. ASQ is Global

8. ASQ is Topical < 25 ASQ Divisions and Interest Groups

9. http://asq.org/inspect

10. Inspection Division The world’s leading authority on inspection technologies, techniques, methods, principles and applications.

11. Benefits of ID Membership ASQ membership benefits plus ………. Newsletter Conference Training courses & workshops Leadership development Inspector of the Year Award Scholarship A networking session at WCQI Membership advancement Virtual and in-person networking opportunities Sponsor of the CQI & CQT exams

12. Certification Brochures

13. What is Certification? A formal recognition that an individual has demonstrated a proficiency within, and comprehension of, a specified body of knowledge at a point in time As defined by ASQ

14. Definition Body of Knowledge - is the complete set of concepts, terms and activities that make up a professional domain, as defined by the relevant learned society or professional association. From Wikipedia, the free encyclopedia

15. Versus Degree A learning institute’s acknowledgement of completion in a prescribed program of study. Certificate Completion of an education experience (workshop, seminar, etc.) Certification Successful assessment of a define body of knowledge, demonstrating proof of work competence.

16. Common Professional Certs Professional Certificate in Accounting (PCA) Professional Certificate in Financial Planning (PCFP) Professional Certificate in Graphic Design (PCGD) Professional Certificate in Human Resources (PCHR) Professional Certificate in Marketing (PCM) Professional Certificate in Paralegal Studies (PCPS) Professional Certificate in Project Management (PCPM) Professional Certificate in Supply Chain Management (PCSCM) Professional Certificate in Store Management (PCSM) Professional Certificate in Materials Management (PCMM) Professional Certificate in Technical Communication (PCTC) Plus 19 ASQ certifications

17. Value of Certification Recognized expertise External validation Internationally recognized credentials Transferable across industries Commitment to a profession Shows initiative Can only help. A benefit, not a detractor

18. Value Certifications have value when certification boards periodically review and update: area specific bodies of knowledge examination specifications examination questions Value is obtained when the body of knowledge for a certification is typically tightly controlled and updated regularly.

19. Why certify? Add to the bottom line Elevates company image Fulfills contract requirements Documents worker competency An entry requirement for employment Competitive edge Help reach business objectives, continuous improvement objectives, etc.

20. Benefits of Certification  Mark of technical excellence  Peer recognition  Earn more than their non-certified peers  More marketable & competitive in the workplace  Ensure product/service quality

21. Benefits to the Employee Validates skills Demonstrates expertise Attained self confidence Personal and professional pride Differentiation from peers Marketability Open career paths Reward – either immediate or deferred Possibly a lifetime accomplishment Part of the “club” – network opportunities

22. Benefits to the Employer Validates employee skills 3 rd party confirmation Knowledgeable workforce Higher performing employees Provides motivation - yields higher morale Leads to employee development Increased employee competence Increased employee loyalty Higher productivity – “more bang for your buck” Provides a competitive edge

23. Prerequisites Education Experience Projects References Possibly other prerequisites

24. Recertification Recertification verifies that you have maintained the same knowledge level you demonstrated when you originally passed the exam

25. Recertification Turning a “con” into a “pro”. Professional Development (conferences) Continual learning (classes) Sharing knowledge (publishing/teaching) Networking (committees) Leadership development (committees)

26. The Message Professional Certifications are a journey Dynamic Learn Meet people Awe $ Enjoy

28. ASQ Certifications Improvement Associate Newest Certifications! Inspector* Six Sigma Yellow Belt Technician* Lean Certification Engineer* Supplier Quality Professional Manager Calibration Technician Reliability Engineer Software Engineer Auditor Biomedical Auditor HACCP Auditor Pharmaceutical GMP Professional Process Analyst Six Sigma Green Belt Six Sigma Black Belt Six Sigma Master Black Belt Certification exams offered in English, Spanish, Mandarin Chinese, Korean, and Portuguese.

29. ASQ certification is a mark of career excellence that affirms your commitment to quality and demonstrates your expertise and knowledge of state of the practice. ASQ Certification

30. ASQ Certification – History  ASQ’s certification program began in 1968  CQE was ASQ’s first certification and remains the most popular  ASQ is the only organization that administers certifications directly related to quality  Nearly 200,000 ASQ certifications issued  ~35% of ASQ members are certified  ASQ certification is globally recognized - endorsed by 125 international organizations

31. Salary Premiums Source: Quality Progress, December 2015, page 21, Annual ASQ Salary Survey. Full time employees from the USA. Job titleCertification Average with certification Average without Certification Salary premium, $US Percentage premium Calibration technician $56,899$51,580$5,31910.3% Manager Manager of quality/ organizational excellence $104,032$91,533$12,50013.7% Quality engineer Manager of quality/ organizational excellence $93,549$80,010$13,53916.9% Process/manufacturing/ Project engineer Manager of quality/ organizational excellence $105,332$82,047$23,28528.4% AuditorQuality auditor$79,137$70,903$8,23411.6% AuditorSix Sigma Black Belt$92,210$75,616$16,59421.9% ManagerSix Sigma Black Belt$107,286$92,960$14,32615.4% Green beltSix Sigma Green Belt$81,241$64,822$16,41925.3% Quality engineer $86,220$77,353$8,86711.5% Supplier quality engineer/ professional Quality engineer$93,279$87,177$6,1027.0% Process/manufacturing/ Project engineer Quality engineer$95,356$79,919$15,43719.3% Reliability/safety engineerReliability engineer$112,079$104,656$7,4237.1% ManagerReliability engineer$118,818$93,428$25,39027.2% Software quality engineer $98,478$95,238$3,2403.4%

32. Training ASQ Sections & ASQ Divisions ASQ remote learning ASQ web-based, self-paced learning Independent consultants & trainers −Community colleges −The QC Group −Calhoun Workforce Solutions −Decibel NDE Training Institute −Innovations for Quality

33. Tools and Resources ASQ provides comprehensive certification preparation tools:  Instructor-led training  Web-based, self paced training  Certification handbooks  Sample tests  Other published material

34. Tools and Resources

38. Recertification Requirements

40. 18 RU credits over three years Credits earned through: Employment Professional Development Publishing/presenting Education Instructing Meetings Service: committee work, proctoring, etc. Certifications

41. Final Thought

42. Thank Q!

43. http://asq.org/inspect