1. CERN Social Service HR Department 10 June 2009 Presentation for ACCU

2. 2 For who and why ? Social Service Members of Personnel All categories Members of the family Beneficiaries CERN Pension Fund Reintegration Dependency (LTC) Entrance care home Home care Third Parties Inside CERN (hierarchy, colleagues, secretariat, …) ------------- Outside CERN (administrations, …) Information, liaison, advice

3. 3 SOCIAL INFORMATION Welcome of new arrivals Information on education, child care, housing, insurances, work permit Induction Program Welcome Brochure « When you leave CERN » Brochure SOCIAL ACTION Social and psychological counseling and support Health Relation/family Education Financial Work Death PREVENTION and WELL BEING Alcohol prevention Agreement EVE CERN-Meyrin Preparation for retirement PROCEDURES Handicapped children Long Term care Death Private Servants CPCRI Follow up of contract for aid (OC 8) Authorisation for distraint (AC 27) Service Social

4. 4 Issues for Users Absence of network of family and friends Language Short term stays Social protection (health insurance) Residence/work permit for family members Dealing with local administrations Cost of living Geneva Dealing with unforeseen events Child care Housing Social Service can provide info, support and assistance Social Service can not guarantee to provide a solution

5. 5 Working in partnership Social Service Services outside CERN Local Social Institutions and Services Administrations Hospitals Services at CERN User’s Office Secretariats in the departments Host State Relations Other HR services Pension Fund Medical Service Legal Service UNIQA Mutual Aid Fund

6. 6 The team 2 social assistantsPascale Leuzzi Rafaele Obergfell 1 psychologist Valerie Chaumeil on appointment 1 administrative assistantEmilie Chambaz A small but motivated team at the service of the CERN Community

7. 7 More information Offices Reception building 33, first floor E-mail social.affairs@cern.ch HR Web site cern.ch/hr-services/ cern.ch/hr-services/Ben/Social/mandate.asp

8. 8 Site Web HR

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