1. Welcome to Organization & Behavior Wassim Haidar – Mechelle Lewis-Dower

2. What is Management ? Functions of Management Managerial Roles The nature of Managerial Authority Frames of References For Leadership activities What is Management ? Introduction to Organisation:

3. Introduction to Organisation. The nature of Managerial Authority Frames of References For Leadership activities What is Management ?Managerial Roles Functions of Management Introduction to Organisation: -What is an organisation -Social Arrangements -Collective Goals -Controlled Performance -The purpose of management Introduction to Organisation: -What is an organisation -Social Arrangements -Collective Goals -Controlled Performance -The purpose of management What is Management ? Introduction to Organisation: -What is an organisation -Social Arrangements -Collective Goals -Controlled Performance -The purpose of management Frames of References For Leadership activities What is Management ? Introduction to Organisation: -What is an organisation -Social Arrangements -Collective Goals -Controlled Performance -The purpose of management The nature of Managerial Authority Frames of References For Leadership activities What is Management ? Introduction to Organisation: -What is an organisation -Social Arrangements -Collective Goals -Controlled Performance -The purpose of management Managerial Roles The nature of Managerial Authority Frames of References For Leadership activities Introduction to Organisation: -What is an organisation -Social Arrangements -Collective Goals -Controlled Performance -The purpose of management Functions of Management Managerial Roles The nature of Managerial Authority Frames of References For Leadership activities

4. Introduction to Organisation What is an organisation Social Arrangements Collective Goals Controlled Performance The purpose of management

5. Functions of Management The nature of Managerial Authority Managerial Roles Functions of Management -A basic framework -Managing tasks -Managing People -Managing Performance Frames of References For Leadership activities What is Management ? Introduction to organisation

6. Functions of Management A basic framework Managing tasks Managing People Managing Performance

7. Activity time ! Using Fayol’s functions of management, indicate under which of the 5 headings the following 5 activities fall bellow: 1- Ensuring that the sales department does not exceed its Budget. 2- Deciding which products will form the main thrust of advertising during the next financial year. 3-Ensuring that new working practices are communicated to the workforce. 4-Ensuring that the sales department liaises with production on delivery dates. 5-Changing work schedules to reduce idle time

8. Managerial Roles The nature of Managerial Authority Managerial Roles -Henry Mintzberg -Interpersonal Roles -Informational Roles -Decisional Roles -Many Hats Functions of Management Frames of References For Leadership activities What is Management ? Introduction to organisation

9. Managerial Roles Henry Mintzberg Interpersonal Roles Informational Roles Decisional Roles Many Hats

10. The nature of Managerial Authority Functions of Management Managerial Roles The nature of Managerial Authority: -Authority and Responsibility -Delegation -Power -Conflict Frames of References For Leadership activities What is Management ? Introduction to organisation The nature of Managerial Authority: -Authority and Responsibility -Delegation -Power -Conflict

11. The nature of Managerial Authority: Authority and Responsibility: is the right to do something or to get others to do something where as responsibility is the liability of a person to be called to account for the way he/she has exercised the authority given to him/her. Delegation: is the process whereby superior A gives subordinate B authority over a defined area which falls with in the scope of A’s own authority Power: is the right to do something or to get others to do something Conflict: arises from behavior intended to obstruct the achievement of some other person’s goals

12. Frames of References For Leadership activities What is Management ? Frames of References For Leadership activities: -Unilateral and Pluralistic Power -Transactional Vs Transformational leadership -Leadership Maturity Framework Managing change and transformation The nature of Managerial Authority Managerial Roles Functions of Management Introduction to organisation

13. Frames of References For Leadership activities: Unilateral and Pluralistic Power Transactional Vs Transformational leadership Leadership Maturity Framework - Opportunist / Diplomat / Expert / Achiever / Strategist / Magician Managing change and transformation - Change in environment / products / Technology / working relationships / Org. structure or size.