2. ulster.ac.uk Developing leadership and implementing practice development in care homes for older people Professor Assumpta Ryan- Project Lead Mrs Sarah Penney – Project Manager

3. Three Truths & a Lie (ice breaker)

4. My Home Life My Home Life (MHL) aims to delivers positive change in care homes for older people. Aimed at improving quality of life for people living, dying, visiting and working in care homes. Originated in England in 2006 by the National Care Forum and Help the Aged in collaboration with City University…..Wales 2008, Scotland 2012. Achieved by supporting managers to develop their leadership skills through a programme of action learning.

5. MHL evidence base for quality of life in care homes centred around eight themes Maintaining identity Sharing decision-making Creating community Managing transitions Improving health and healthcare Supporting good end of life Keeping workforce fit for purpose Promoting a positive culture

6. Theoretical Underpinnings Senses framework Relationship Centred care Appreciative enquiry

7. The Senses Framework (Nolan 1997, Davies 1999, Nolan et al 2001, 2003, 2006, Brown 2006) Early clinical concerns about relationships between family (informal) and professional carers Security-to feel safe physically, psychologically, existentially Belonging-to feel part of a valued group, to maintain or form important relationships Continuity-to be able to make links between the past, present and future Purpose-to enjoy meaningful activity, to have valued goals Achievement-to reach valued goals to satisfaction of self and/or others Significance-to feel that you ‘matter’ and are accorded value and status

8. Relationship-centred care ‘) The phrase ‘relationship-centred care’ captures the importance of the interactions among people as the foundation of any therapeutic or teaching activity. Although relationships are a prerequisite to effective care and teaching, there has been little formal acknowledgement of their importance, and few formal efforts to help students and practitioners learn to develop effective relationships in health care ’ (Tresolini and the Pew-Fetzer Task Force 1994

9. Appreciative Inquiry First developed by David Cooperrider in the 1980s and is increasingly being used to develop practice in health and social care. Discover people work together to discover what is currently working well in the organisation/unit (this may relate to what is working well generally or to a specific topic, such as caring conversations). Envision people learn what is working well and use this to help them to consider what practices they would like to see more of in the future. Co-create people work together to plan how they could work towards achieving aspirations set out in the envision phase. Embed people implement developments and consider what would need to happen to make this new way of working routine practice.

10. MHL Toolkit Theme of conference; Social care workers – what are they doing to improve the lives of vulnerable people Month of birth – 4 groups 1 Touch point per group Each person - Select feelings in the role of a social care worker Discuss in group 2-3 mins per person Feedback to workshop Discuss & relate to theme of conference

11. Social Care Workers have the key to unlock This is me Now Ryan, A. & McKenna, H. (2014) ‘It’s the little things that count’. Families’ experience of roles, relationships and quality of care in rural nursing homes. International Journal of Older People Nursing 10, 38–47. Every day Staff notice, observe & practice ‘the little things’ which can create a connection or evoke a smile from our service-users/clients/residents Creating opportunities for staff to share these experiences will result in improved well being for service-users/clients/residents This is me Now – Overview of how to collate information & involve families Reading of This is Me Now, Mary

12. Thank you s.penney@ulster.ac.uk