1. Developing citation services at the University of Manchester 3 rd Bibliometrics in Libraries, Fri 4 th July Scott Taylor, Research Services Librarian, The University of Manchester Library

2. ‘The Manchester Model’ Academic Engagement Research Services Teaching and Learning Services Service Teams (2012 onwards) Arts Business and Management Engineering and Physical Sciences Life Sciences Medical and Human Sciences Social Sciences Subject Teams (up to 2012)

3. Where we are Research Services Citation Services Business Data Service Institutional Repository Research Data Management Research Resource Management and Development Scholarly Communication and Open Access

4. Who we are Citation Services Team Research Information Analyst Research Services Librarian

7. Manchester highly cited papers: 22% Manchester target for highly cited papers: ??? Oxford highly cited papers: 29% Harvard highly cited papers: 36%

8. 1.Training 2.Reporting 3.Communications and Marketing

9. Training

11. Standard reporting

13. Script automation (Python) Ready-made clusters Citation centile thresholds

14. Communications and marketing

18. Thank you! Web: www.manchester.ac.uk/library/ourservices/research-services Email: uml.researchcitationanalysis@manchester.ac.uk