2. Building a Demand Driven Workforce Initiative

3. Fred Slone Director, San Mateo County WIB David Gruber Partner, Gruber & Pereira Associates Patti Castro Assistant Director, Alameda County WIB Moderator Rob Gamble Business Services Manager ACWIB *

5. Our Mission Our network of partners provides employment and training solutions for the growing demand in the biotechnology. &

6. Has established our WIBs as a vital tools in building our regions economic feature. How? Very Demand Driven Combines, WIB, Community Colleges, One- Stops… Uses all the tool; RR, Dislocated Worker, Adult… Regional Dynamic In a working Partnership

7. Fred Slone A Demand Driven Initiative

8. San Mateo Overview  Population: 723,000  Labor Force: 371,000  Unemployment: 3.6%  9 th Highest Level of Dislocations in California  Median Home Price: $745,000  550 square miles

9. Biotech: A Strategic Industry  California accounts for more than 25 percent of biotechnology jobs in the United States.  Nearly 40 percent of all new biotech firms in the United States from 1997 to 2001 were located in California.  There are 2,500 companies in the life sciences cluster in California.

10. A Demand Driven Initiative The Biotech industry was faced with a critical need for manufacturing positions A “perfect storm:” - Several major new drugs were moving into manufacturing Traditional workforce sources were not meeting the need

11. Demand Driven - Community San Mateo and Alameda Counties experienced dramatic layoffs post 9/11 Over 10,000 airline workers dislocated Tech bust: Thousands of technology workers already dislocated

12. Biotech Program Model Outreach, recruitment, and assessment to industry standards Customized community college training Paid work experience Placement ($32-40K)

13. Key Program Components Partnerships: Workforce Boards, Human Services Agency, Community Colleges, State Employment Development Department and U.S. Department of Labor Industry Involvement – Customized to employer need Integrated Supportive Services Employment

14. Upward Mobility Manufacturing Technician Aseptic Fill Technician Validation Technician Biotechnology Manufacturing Worker Progression Process Development Associate Manufacturing Associate Packagers Material Handlers Entry Mid Level Higher Level Employment Development Department

15. Roles and Responsibilities Genentech – Job Opportunities, Standard Setting, and Curriculum Development San Mateo WIB – Recruitment, Resources, and Project Management Skyline Community College – Curriculum Development and Delivery of Classes Gruber & Pereira Assoc. (GPA) – Employer Development and Regional Coordination

16. INTRODUCTION TO BIO SCIENCE (Employability, Life Skills, Ergonomics) CONTEXTUALIZED BIO SCIENCE LITERACY/ VESL TRAINING (100-150 hours) ASSISTANT MEDIA PREP 30K – 40K + Benefits PREPARATION (11-12 th grade literacy Training) ENTRY LEVEL TRAINING (300 hrs of community college credited course) UPGRADE E MPLOYMENT ADVANCE EMPLOYMENT Originally developed by Workforce Strategy Center GRUBER & PEREIRA ASSOCIATES, LLC. Workforce and Economic Development Consulting THE SAN MATEO REGIONAL BIOTECH CAREER LADDER SYSTEM GENENTECH INC. MODEL GRUBER&PEREIRA ASSOCIATES SAN MATEO LABOR COUNCIL PENINSULA WORKS SKYLINE COLLEGE OHLONE COLLEGE UNITED AIRLINES STATE OF CALIFORNIA - EDD PARTNERS PHARMACEUTICAL MATERIALS SPECIALIST 32K – 45K + Benefits BIO PROCESS MANUFACTURING TECHNICIAN 35k – 45k + Benefits 1-3 MONTHS PAID WORK EXPERIENCE ($12.65 per hour) BIO PROCESS/ASSISTANT MEDIA PREP/ PHARMACEUTICAL MATERIALS SPECIALIST TRAINING (Biological Sciences, Physical Sciences, Engineering) (300 hours) QUALITY CONTROL (QC) ANALYST TECHNICIAN 40k – 50k + Benefits ENTRY LEVEL EMPLOYMENT LABWARE TECH. 30K – 40K + Benefits ASST. FINAL PRODUCT INSPECTOR 30K – 40K + Benefits MFG. DOCUMENTATION REVIEWER 30K – 40K + Benefits LABELING AND PACKAGING OPERATOR 30K – 40K + Benefits 4 MONTHS UPGRADE TRAINING UPGRADE TRAINING (300 hrs of Chemistry, Biology, GMP, FDA) PAID WORK EXPERIENCE

17. Program Outcomes 148 clients trained 97% completion rate 80% entered employment Salary: $32-60K 17 Employer Partners

18. Genentech: An Employer’s view "Biotechnology manufacturing jobs are as diverse as the people working in them." "Biotechnology manufacturing jobs are as diverse as the people working in them." "The partnership that was formed between industry (Genentech), academia (Skyline College), workforce and professional agencies (Gruber & Pereira) was integral to the success of the project. " "The partnership that was formed between industry (Genentech), academia (Skyline College), workforce and professional agencies (Gruber & Pereira) was integral to the success of the project. " "Industry involvement is needed early, as industry is the ultimate customer for the trained students. " "Industry involvement is needed early, as industry is the ultimate customer for the trained students. " "The end result was a "win win" scenario for the students, and for their partners." "The end result was a "win win" scenario for the students, and for their partners." Pat McKay Genentech Inc.

19. Contact Fred at: FSlone@co.sanmateo.ca.us (650) 802-5181

20. David Gruber BAY AREA BIO-TECH PATHWAY A demand driven workforce initiative GRUBER & PEREIRA ASSOCIATES, LLC. Workforce and Economic Development Consulting

21. Why Did it Work? 4 Key Incentives For Industry  Pool of skilled dislocated worker  Ability to conduct recruitment and screening to industry standards  Ability to create short-term customized training linked to job related skills  Option of paid try-out employment

22. Recruitment and Assessment Use system of One-Stop and Rapid Response Standardized test for community college level English and math skills Industry orientation Industry developed interview

23. Customized Training  Developed jointly by college and industry  “Compressed” version of degree program: 4 months  Focus on key skills and competencies  Includes GMP, safety, chemistry and biology applications, lab, site visits  Corporate culture component

24. Paid try-out employment  3 month try-out  Full-time in needed job areas  50-50 funding split  Permanent placement depends on interview

25. Applications  Within Bio-Tech Industry  Facilities maintenance, instrumentation, quality control  Outside Industry: Energy and refining  BP, ConocoPhillips, Exxon-Mobil, Shell  Same basic model  Training in Bay Area and Los Angeles  Other potential industries  Pathway for lower-skilled: Gateway model

26. OUTREACH, RECRUITMENT AND ASSESSMENT TARGET GROUP: Disadvantaged Youth/Transitioning Foster Care Youth/Disadvantaged Adults TARGET AREAS: Selected Cities/Counties and Service Areas SERVICES: Career Orientation/Test of Adult Basic Education (TABE)/Career Counseling/Referrals/Job Development BIOTECHNOLOGY Manufacturing Technician: 35K 14 week training plus 3 month paid tryout employment STAGE 2 STAGE 1 HEALTH Technician: 30-40K Short to mid term training (to be developed) BRIDGE TO COLLEGE AND CAREER 14 to 18 Week Program: Learning Community Cohort Model Delivered for college credit at College or outlying site (CBO; other) Introduction to Post Secondary Education and Career Opportunities Contextualized Literacy and Math Skills Work Readiness Social Support VESL (as needed) Individualized Education and Career Plan Achievement of 10 th Grade Reading Level Transition to Customized Career Training/College Financial Planning Corporate Culture Counseling COLLEGE AND CAREER PROGRAMS Degree and Certificate Programs leading to careers in health care, social services, IT … STAGE 3 TABE Under 6/7 th Grade TABE 7/8 th – 10 th Grade TABE 10 + Grade Additional Remediation CONSTRUCTION (to be developed) COLLEGE AND CAREER PATHWAY: GATEWAY PROGRAM

27. Contact David at: dagruber10@aol.com (415) 235-2494

28. Patti Castro LAYING THE FOUNDATION FOR A DEMAND DRIVEN INITIATIVE

29. Board Characteristics The Role of Policy in a Demand Driven System Funding and Resource Development Staff and Organizational Capacity for Business Services

30.  Clear direction or commitment to solving industry’s workforce challenges Operates as a “network of resources” rather than a collection of members Acknowledges the advantages of working regionally and across Local Areas Has a meaningful links with economic development agencies Board Characteristics:

31. Willing to make initial investments and manage the risks Effectively balances program resources between job seekers services and employer services Demonstrates flexibility and resourcefulness in its approach to new challenges Defines sets priorities for specific industries

32.  Eligibility, Enrollments, Residency Training Policies Customized Training Allocations vs. Individual Training Accounts Performance The Role of Policy in a Demand Driven System:

33.  Use of WIA Formula funds to create pilot projects 1.Dislocated Worker Funds 2.Youth Funds Integration of WIA funds with foundation grants 1.Walter S. Johnson Foundation 2.Bay Area Funding Collaborative Funds Sustainability Planning Funding and Resource Development

34.  Assessment of internal capacity at all levels of planning, implementation, and oversight Internal and contracted staff roles as “brokers” Using resources within your network Leveraging knowledge and expertise wherever you can get it! Staff and Organizational Capacity for Business Services

35. Contact Patti at: pcastro@acgov.org (510) 259-3843

36. Questions?

37. Contact Rob at: rgamble31@earthlink.net (831) 246-3012

38. Thank you to our Employers Genentech Inc. – Our Champion!  Activant  Bayer  Biomarin  CA Pacific Hospital  Cell Genesys  Chiron  Gambro Dialysis  Gemfire  Genitope  Impax Labs  Interimune  Juris Consulting Group  Kaiser  Stedim  Vaxgen  Xenogen

39. Acknowledgements A special thanks to all of our partners:  San Mateo County Human Services Agency  Alameda County Workforce Investment Board  Skyline, Canada, and Ohlone Colleges  Genentech Inc.  California Employment Development Department  U.S. Department of Labor (High Wage, High Growth Initiative)  Gruber & Pereira Associates, LLC.  San Mateo County Central Labor Council  OICW  Bay Area Workforce Funding Collaborative Partners  Walter S. Johnson Foundation  William and Flora Hewlett Foundation

40. Thank you!