1. Operation Outreach: An Ongoing Leadership Project Lisa Forrest, M.L.S. Public Services & Outreach Librarian E. H. Butler Library State University of New York College at Buffalo

2. What’s Going On?

7. What’s missing?

8. a Vision

9. (fitting into) the mission E. H. Butler Library is dedicated to supporting the scholarship, research, and creativity of the students, faculty, and staff of Buffalo State College.

11. Project Plan Outline (May 2009) “An outreach service will be established which promotes library resources, services, and education to non-traditional constituents, including student clubs and student services…” “I will contact these (31) departments and clubs over the summer…”

12. Easy enough— Right?

13. Right…

14. You know, the thing about plans is…

17. Earth to Lisa

19. Realistic Collaborations (some already happening) Liaison Librarians Head of Reference (Tote bags, roving librarian, etc.) Web Editor (branding) Emerging Technology Librarian (social networking) Academic Support Services Writing Help Center Counseling Services/Health Center Women’s Studies Committee Veteran’s Services International Student Services Campus Evergreen Committee Learning Communities Career Development Center Book Store College Radio Station/Student Newspaper/College Relations Instructional Resources (embedded Librarian on ANGEL; copyright tutorial)

21. http://library.buffalostate.edu/pages/join.php Starting with…

22. SUCCESS Women’s Studies Committee – Book club and film series Academic Support Services – Library research workshops built into EOP workshop series Veteran’s Services Rooftop Poetry Club Green Library Team Book Talks w/local authors Social Networking

23. Ideas for the Future Formal marketing plan/ “tool kit” in the works Continue to optimize social networking Expand upon Workshop Series Student appreciation days/outreach events in Library (“Caffeine Fix”) Open House themes Continue to establish E.H. Butler “brand”

24. Ideas, cont’d Increase collaboration with key partners: Career Development Center, Instructional Resources, Student Support Services, Writing Help Center, etc. Wellness Fair (w/Health Center: “E.H. Butler is Good for Your Health” Developing Outreach strategies – Liaison newsletter to faculty – First-year students – Alumni

26. How do we best meet our patrons at point of need?