1. SATS SATS (Suffolk Alcohol Treatment Service) is an accessible and inclusive service to address the needs of those who experience problems with alcohol and require intervention to help them address their problems. The service has two bases, one in the East of Suffolk (Ipswich) and one the West of Suffolk (Bury St Edmunds) both managed by Graham Abbott. In The East the team comprises of 4 Case workers (including Tina Marsh & Chris Brett), 2 trainee Case Workers (Hannah Garwood and Danny Sparkes) and 1 Support Worker. SATS is managed by TADS (Trust Alcohol and Drug Service) which is based in Norwich. Statistics: Ipswich have 393 open clients, 208 are being actively key worked and 185 are on the waiting list. Overall caseload for SATS (East and West) is 594

2. Care Pathway CLIENT Contacts SATS worker CLIENT Contacts SATS worker ADMIN Take minimum contact details and book an assessment slot with Case Worker ADMIN Take minimum contact details and book an assessment slot with Case Worker Case Worker Audit Feedback outcome to client – appointment sent Case Worker Audit Feedback outcome to client – appointment sent End Process Tier 2 Aftercare – 1 year Up to 3 phone calls UP to 3 letters Tier 2 Aftercare – 1 year Up to 3 phone calls UP to 3 letters End Process Score 14-18 Case Worker Brief Assessment Score 14-18 Case Worker Brief Assessment Tier 2 Support Worker Brief Interventions up to 3 sessions Tier 2 Support Worker Brief Interventions up to 3 sessions Discharge No aftercare Discharge No aftercare 6 Sessions If DNA and no message left:: 14-day letter. Otherwise, return to sessions If DNA and no message left:: 14-day letter. Otherwise, return to sessions Care Plan Implement Review + 6 sessions Review + 6 sessions Discharge Plan End Process If no response to letter: Discharge and inform GP. Otherwise return to sessions If no response to letter: Discharge and inform GP. Otherwise return to sessions Score 19+ Comprehensive Assessment Score 19+ Comprehensive Assessment Score 0-14 No assessment Self Help Score 0-14 No assessment Self Help Discharge Artheads Drop-in Support Group Artheads Drop-in Support Group

3. Our Service currently provides: Our Service currently provides: Comprehensive assessmentComprehensive assessment Brief interventions- 3 1:1 sessionsBrief interventions- 3 1:1 sessions Psychosocial interventions- 6 1:1 sessionsPsychosocial interventions- 6 1:1 sessions Assessment for community detoxificationAssessment for community detoxification Access to counselling services via NORCASAccess to counselling services via NORCAS Referral for day programme via NORCAS (including aftercare)Referral for day programme via NORCAS (including aftercare) Referral for residential rehabilitation and support from Rehab GradsReferral for residential rehabilitation and support from Rehab Grads Brief intervention training for other professionalsBrief intervention training for other professionals Family supportFamily support Aftercare packageAftercare package Website informationWebsite information www.smhp.nhs.uk/alcoholwww.smhp.nhs.uk/alcohol Liaison with other agenciesLiaison with other agencies

4. Topics covered one to one:  Wellbeing- diet, sleep, health (physical and mental)  Recovery- recovery capital, motivation  Relapse- triggers, coping skills, cravings  Emotions –stress, self esteem, assertion, anger, relaxation, anxiety management.  Drop in assessment clinics pilot in Ipswich  Working with families  Group work- controlled drinking, pre rehab, SMART acupuncture Future Developments: Referrals: Forms (including AUDIT) can be found on our website: www.smhp.nhs.uk/alcohol www.smhp.nhs.uk/alcohol Please send referrals to: Mariner House, 43 Handford Road, Ipswich, IP1 2DG or fax to: 01473 296221 Clients can self refer by phoning: 01473 296220