1. 1 Hamburg Welcome Center Neubürger-/Newcomers Service Welcome to Hamburg!

2. 2 Hamburg Welcome Center Index of Contents 1.Welcome to Hamburg - objectives, projects, elements 2.Hamburg Welcome Center - facts and figures - local administration service - general newcomers service - service principles - website, events - contact data and business hours

3. 3 Welcome to Hamburg Concept and Objectives Concept "Metropolis Hamburg - Growing City" Enhancement of the international attractiveness Above average economic and employment growth Promotion of immigration from inland and abroad Guarantee of qualitiy of life and sustainability of the city Target: qualitative growth quantitative growth

4. 4 Welcome to Hamburg History Welcome to Hamburg Cultural metropolis Hamburg Leap across the Elbe Sports City Hamburg Metropolis of science Main Projects Concept "Metropolis Hamburg - Growing City"

5. 5 Welcome to Hamburg Essential Elements offered to: approx. 90.000 newcomers (2012) from: Inlandapprox. 65,000 Abroadapprox. 25,000 Main Project "Welcome to Hamburg" Hamburg Welcome NetworkHamburg Welcome Portal Hamburg Welcome Center

6. 6 Hamburg Welcome Center Chronology 2002/2003 Concept "Metropolis Hamburg - Growing City“ August 2006 Foundation of the Hamburg Welcome Network April 2007 Opening of the Hamburg Welcome Center 2009/2010 „Vision Hamburg: Responsible Growth“ December 2005 Main Project „Welcome to Hamburg“ TIME 2013 Labour Force Strategy

7. 7 Hamburg Welcome Center Staff Newcomers Service (9 employees) for core target group: sovereign service offer for every newcomer: information and advice about the start in Hamburg Head of HWC Deputy Management Assistance (1 employee) Public Relations, Housing Information Service

8. 8 Hamburg Welcome Center Service Offers Local Administration Service (unlimited) residence permits * students: only first residence permit free movement certificates for EU-citizens visa-extensions for business travellers acceptance of formal obligations … registration of residence students: only first registration application for good-conduct certificate … * visa proceeding: German embassy / consulate and Hamburg Ministry of the Interior foreigners and immigration law registration Sovereign Service

9. 9 Hamburg Welcome Center Core Target Group Local Administration Service  experts and executives  skilled specialists  managerial and executive staff  scientists  researchers  graduates  internationally-active sportsmen and artists  highly qualified  enterpreneurs and founders of new enterprises  students  partners and children Core Target Group: "Qualified foreign immigrants"

10. 10 Hamburg Welcome Center Proceedings Local Administration Service [visa application] application for residence permit (documents, finger prints etc.) statements / agreements of other autorities e.g. Labour Agency (employees), Chamber of Commerce (self-employed) [approx. 6 weeks] autonomous decision by HWC e.g. scientists, family members emission of residence permit production of (electronic) residence permit [approx. 4 weeks]

11. 11 Information for all newcomers Hamburg Welcome Center Service Offers General Newcomers Service  How to find a new home in Hamburg?  How to open a bank-account?  How and where is childcare provided?  How is schooling organised?  Where can I attend a language course?

12. 12 Greeting Advice „Newcomer Pilot" Placing face-to-face by telephone by (e-)mail German English Hamburg Welcome Center Service Principles

13. 13 Hamburg Welcome Center Welcome Portal Hamburg Welcome Portal: www.welcome.hamburg.de Central contact point for (potential) immigrants from all over the world (Re)Launch German: April 2010 / English: June 2010

14. 14 Hamburg Welcome Center Events Events 2010 (selection)  EXPO 2010 Shanghai  Exhibition "Träume leben - Migration als Chance“  Be Welcome to Hamburg-Party  Open House Events 2011 (selection) Events 2012 (selection)  Hamburg Welcome Club (continously since 2010)  Informative meetings for companies, consulates, relocaters etc.  Conference „Hamburg International“  …  Hamburg Welcome Days  Visits to Toronto, New York, Barcelona, …  Exhibitions

15. 15 Hamburg Welcome Center Contact Data and Business Hours E-Mail:info@welcome.hamburg.de Phone:+49 40 428 54 5001 Fax:+49 40 428 54 5009 Business Hours (32 hours weekly) : Monday: 8 a.m. to 5 p.m. Tuesday: 8 a.m. to 12 p.m. Wednesday: 8 a.m. to 12 p.m. Thursday: 8 a.m. to 6 p.m. Friday: 7 a.m. to 12 p.m. Hamburg Welcome Center Alter Wall 11 (building of the Chamber of Commerce Hamburg) 20457 Hamburg close to the townhall, central station and main shopping streets

16. 16 Hamburg Welcome Center Neubürger-/Newcomers Service Thank you very much for your attention!