1. Policy & Review Committee 18 February 2008 Comprehensive Area Assessment David Gavagan Head of Partnerships & Performance

2. Introduction Background – What is it? CAA framework overview Area assessment Organisational assessment CPA/CAA comparison Improvement planning Reporting of CAA Role of scrutiny in CAA?

3. Background – What is it? Local Government and Public Involvement in Health Act 2007 The new joint assessment framework for local services from 2009 Replaces –CPA –Children’s services Joint Area Reviews JAR’s and Annual Performance Assessment APA’s –Social services star ratings for Adults

4. CAA Framework Two main elements:

5. CAA Framework Area assessment How well do local priorities express community needs and aspirations? How well are the outcomes and improvements needed being delivered? What are the prospects for the future? Organisational assessment UoR –Managing finances –Governs the business –Manages resources (natural, physical & people) Delivers value for money Manages performance –Delivering services, outcomes and sustainable improvements (leadership, capacity and capability)

6. The “look and feel” of CAA Area Assessment (LSP) 1.Red/green flags 2.No “score” 3.A commentary on your LSP’s capacity Flags may trigger inspections Flags may also trigger ‘ownership’ dilemmas Organisational Assessment (Council) 1.Scored Use of Resources 2.Scored managing performance Combination of scores Likely Council league tables

7. Organisational Assessment Scores Managing performance score Use of resources score Combined score

8. CPA/CAA Comparison How much did we do? How well did we do it? Is anyone better off? # Clients/customers served # Activities (by type of activity) % Common measures e.g. client staff ratio, workload ratio, staff turnover rate, staff morale, % staff fully trained, % clients seen in their own language, worker safety, unit cost % Activity-specific measures e.g. % timely, % clients completing activity, % correct and complete, % meeting standard % Attitude / Opinion (e.g. toward drugs) # % Behavior (e.g.school attendance) # % Circumstance (e.g. working, in stable housing) # % Skills / Knowledge (e.g. parenting skills) # Point in Time vs. Point to Point Improvement Quantity Quality Effect Effort Source: Mark Friedman, Fiscal Policy Studies Institute

9. Improvement planning Self assessment Links to inspection Multi-agency planning LAA Annual Review Roles of –Regional Improvement and Efficiency Partnerships RIEPs –Government Offices –Inspectorates –Audit Commission CAA Lead

10. Reporting CAA Area Assessment

11. Reporting CAA Organisational Assessment

12. Scrutiny Role in CAA? Performance monitoring –Challenge areas of under performance Investigate red flags –What action is being taken to address? Investigate priorities –How well do they express community needs and aspirations? Examine investigation reports Joint working with/adding value to LSP