1. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content Today’s NARMS Webinar is Made Possible by:

2. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content How you can enhance your company's ability to identify, hire, train and retain top talent in the industry

3. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content Agenda NARMScertifyU Online Courses & Certificates Recruiter’s Search The Value How to Support & Promote NARMScertifyU

4. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content Online Learning Center for Field Representatives –L earning Management System (LMS ) Registration protected Learner’s database – Learner’s progression & scores – Learner’s accomplishments What is it?

5. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content Home Page

6. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content NARMS Goals NARMS Certificate Initiative Continue to Expand Member Services Provide Learning Tools & Resources – Grow individual development & employability – Quality of representation – Increase qualified candidates Enhance and Grow – Membership – Credibility – Member value Establish & Promote the NARMS Industry Standards

7. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content NCU Goals & Objectives Goals Candidates earn certificates of completion Establish an Industry Standard Leader Role – Credible – Respect – Quality – Resourceful – Fresh & Fun Objectives Subject Matter Experts Expand Course Selection Listen to the Learners & Member Companies Utilize Technologies Aggressive Marketing Campaign Member Company & Industry support of promote

8. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content The Launch March 1 st, 2010 Eight Courses – Retail Visit Excellence – Merchandising Standards – Event Marketing – Demonstrations – Fixture Installation – Mystery Shopping – Train the Trainer – Team Lead Skills

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12. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content Valuable References actual course screenshots

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14. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content End of Course

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16. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content Certificate Icons Demonstrations & Event Marketing Proficiency Classic Merchandising Proficiency Classic Classic Icons Demonstrations Mystery ShoppingTeam Lead SkillsEvent Marketing Merchandising Standards Fixture InstallationRetail Visit Excellence Train the Trainer NCU Icons

17. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content Classic vs. New Icons Classic Icons – Proficiency training on NARMS.com $9.99 complete quizzes Life time certificates New Icons – NARMScertifyU training material – Updated training materials Visuals, interactions, job aids, quizzes, certificates Suite of courses $15 per course 18 months course refresher

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21. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content Recruiter’s Search Results

22. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content The Value of Certificates Easily Identify Qualified Candidates in Specific Job Functions Confidence in General Retail Knowledge & Skills Level An Indicator of Motivation to Learn & Dedication to Improve Understand the Value of Continuous Education

23. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content Value to Your Company Promote NARMS Industry Standards Enhance Your Team’s Retail Knowledge & Skill Set Improve Workforce Quality & Productivity Shorter Ramp Up Time – Identify Quality – Interviewing Process – General Training Topics Reduce Workforce Turnover Save Time & Labor Business Retention

24. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content Value to Field Representatives Marketable Skills Gain Retail Knowledge Quality and Productivity Motivation Continuous Learning/Education – Increase job opportunities Working with Industry Standards Stay Current on Industry Changes Explore New Job Functions Obtain Proof of Accomplishment – Earn Course Certificates Enhance Career Growth Stand Out from the Crowd

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26. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content Establish the Industry Standard LMS Partners with NARMS Promoting the Industry Standards Offering eight job function online courses Certificates of completion Easier to identify quality Endorsing a better output Business retention & growth Supporting Best Practices & Tools

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28. Improve Your Workforce Quality & ProductivityNARMScertifyU Proprietary Content Today’s NARMS Webinar is Made Possible by: