1. National Framework Agreement for Telecare Presentation by: Paddy Howlin Category Manager - Mobility and Telecare CSIP Housing Learning Improvement Network Meetings West Midlands Housing LIN – Thursday 21 September 06

2. 1.Overview of NHS Purchasing and Supply Agency 2.Background and origins of the national framework agreement 3.Scope of the telecare national framework agreement 4.Suppliers and range of services provided (including sub-contractors and third parties) 5.How the NFA operates and how to access 6.Benefits and savings opportunities 7.NFA Awareness Days – November 2006 Overview

3. The NHS Purchasing and Supply Agency (NHS PASA): formerly NHS Supplies formed on 1 April 2000 an executive agency of the Department of Health policy lead on procurement Offices in Chester, Reading, Normanton and Sheffield The Agency’s Aim: ‘Modernise and improve the performance of the NHS purchasing and supply system to become the centre of expertise, knowledge and excellence on matters of purchasing and supply for the NHS for the benefit of patients and the public’ Overview of NHS PASA

4. The NHS PASA Telecare National Framework Agreement (NFA) was established to: Support the issue of the £80m Preventative Technology (PT) Grant announced in July 2004 Support DH vision for the development of Telecare services – Building Telecare in England – July 2005 Delivery of policy through procurement ‘Our health, our care, our say‘- White Paper Contribute to wider health, housing and social care agenda i.e. National Service Frameworks, NHS System reform, new vision for adult social care Gershon Efficiency Programme Mechanism to procure telecare effectively and efficiently during and post PT Grant Develop a single ‘public sector’ market place for industry Background and origins of the Telecare NFA

5. Organisations who can access Telecare NFA: Part A The following organisations can access the NFA Part A: All NHS bodies (including acute, community and primary care trusts, CPH’s, SMC’s etc) Non departmental bodies charged with the delivery of health/social care/services Government DepartmentsSocial Services/social care Community Equipment ServicesLocal Authorities (inc Regional Centres of Excellence) Housing associations/organisationsVoluntary/charitable organisations Independent sector providers (i.e. third parties) Any equivalent organisations as previously stated in the Home Countries

6. The following 11 product modalities* form the basis of the equipment element of the NFA Part A: Scope of Products on NFA Part A Equipment to assist in reducing accidents and incidents in the home Home activity, lifestyle and environmental monitoring Integrated systems for telecare and healthcare Community (social) alarms Blood pressure monitoringBlood glucose monitoring Cardiac arrhythmia monitorsAsthma monitors Home personal medical assistant units Integrated health monitors Medication reminder systems *based on Appraisal of the scope of Assistive Technologies - November 2005

7. The following service elements are included within the scope of NFA Part A: 1.Installation Services - installation of equipment, training, battery replacement and de-installation 2.Maintenance Services – including standard repair, preventative and planned maintenance 3.Response Services – including control centre/monitoring and response services Scope of Services

8. NFA Suppliers and range of services

9. Equipment Modalities

10. Geographical Coverage

11. Sub-contracting and strategic alliances via NFA

12. Users of the NFA can select any of the suppliers that will help deliver local strategies/plans Call off orders and service level arrangements are agreed against the NFA between users and suppliers Users of the NFA will still be required to undertake ‘duty of care’ checks on equipment and services procured from the NFA to ensure their suitability and efficacy Further leverage and savings opportunities can be achieved by developing collaborative/joined up procurement between organisations via discounts provided by suppliers List of telecare products, equipment and services is available to users of the NFA via the NHS E-Catalogue (NHS-E-cat) How the framework operates (1)

13. Transparency – consistent pricing, with a national pricing structure established Product and service – a comprehensive range of products and services are now available from 15 suppliers via the NFA Supporting existing systems and innovative solutions – the NFA includes existing Telecare/Community Alarm products and innovative Telehealth solutions Savings – by collating public sector buying power, improved terms and pricing has been achieved (bottom line average savings up of 13.9%) Further savings opportunities are available via discounts and price breaks negotiated via the NFA – subject to commitment and use of the agreement Benefits to the users of the NFA (1)

14. Efficiency (1) – NFA established so Local Authorities, Health, Housing etc do not need to undertake their own EU procurement/sourcing activity Efficiency (2) - Supports the ‘once only’ principal and ensure that suppliers within the market do not need to increase product prices to cover future overhead costs for responding to local tenders No charges – there are no user costs applicable for using the NFA Avoid delays - in implementing the PT grant, ensuring users and those in need to telecare/telehealth benefit quickly Benefits to the users of the NFA (2)

15. To help promote the NFA to social care, local authorities, health and housing organisations, NHS PASA is arranging 2 NFA Awareness Days Events will take place in November in the London and Leeds Aim and objectives of the Awareness Days: To provide an overview of the Telecare NFA Part A and how organisations can access the agreement Demonstrate the benefits of the Telecare NFA Part A Outline how the NFA Part A supports DH policy for Building Telecare in England Opportunity to meet all suppliers participating within the Telecare NFA Part A NFA Awareness Days (1)

16. London – Russell Hotel – Tuesday 14 November 2006 Leeds – Elland Road Football Stadium – Thursday 23 November 2006 Full programme and outline will be issued in September 06 via http://www.pasa.nhs.uk/eat/telecare.stm http://www.pasa.nhs.uk/eat/telecare.stm Pre-registration currently taking place – if interested in attending the events, e-mail: TeleCareAwarenessDay@pasa.nhs.ukTeleCareAwarenessDay@pasa.nhs.uk If registering, include the following information: Name of delegate(s) Organisation Contact details Venue/date delegate seeks to attend NFA Awareness Days (2)

17. Contact: Paddy Howlin – Category Manager Tel: 01244 586 816 E Mail: paddy.howlin@pasa.nhs.ukpaddy.howlin@pasa.nhs.uk Andy Gudgeon – Category Specialist Tel: 07775 777 943 E Mail: andy.gudgeon@pasa.nhs.ukandy.gudgeon@pasa.nhs.uk Updated information will also be available on the PASA website (detailed information pack is also available from website): http://www.pasa.nhs.uk/eat/telecare.stm Further Information