1. © Copyright 2004 Frost & Sullivan. All Rights Reserved. Next-Generation U.S. Mobile Office Markets IT Group Understanding the Unique Needs of End-User Segments Critical to Increase Market Penetration “While catering to a diverse customer base, it is essential for service providers to rethink and redesign their traditional sales and distribution strategy to optimize penetration in individual end-user segments.”

2. © Copyright 2004 Frost & Sullivan. All Rights Reserved. Industry Trends Increasing pressure on corporate end users to leverage mobile office applications Increased availability of sophisticated mobile data terminals Proliferation of next-generation mobile devices (i.e. RIM, Palm, Pocket PC, Symbian devices) End users’ apprehensions regarding total cost of ownership impedes adoption Improved performance and compatibility of management and service delivery platforms stimulates adoption

3. © Copyright 2004 Frost & Sullivan. All Rights Reserved. Key Features Frost & Sullivan Provides: Detailed insights into recent developments and trends Drivers, restraints, challenges, and strategic recommendations Market sizing and competitive analysis Analyst insights on ‘hot topics’ and emerging applications Market forecasts and opportunity analysis

4. © Copyright 2004 Frost & Sullivan. All Rights Reserved. What We Offer Coverage: The United States Proven methodology encompassing extensive primary and secondary data and research Focused information and strategies that cover business and technology issues Credible data and analysis highlighting industry dynamics Winning strategies to help you create precise business plans

5. © Copyright 2004 Frost & Sullivan. All Rights Reserved. Who Will Benefit? Current Market Participants Find out how you compare to the competition Assess current and future drivers and restraints Determine and exploit new market share opportunities New Entrants Analyze challenges associated with the industry Calculate time scales for strategy implementation Position yourself to capitalize on the market’s unmet needs Investment Community Analyze long-term strategies of mobile office application service providers Determine which participants will outperform the competition Assess attractiveness of investing in the mobile office applications market

6. © Copyright 2004 Frost & Sullivan. All Rights Reserved. Key Market Participants  Antenna Software  AT&T Wireless  Cingular Wireless  FusionOne  Good Technology, Inc.  IBM Pervasive Computing  JP Mobile, Inc.  Microsoft Corp.  Nextel Partners  PalmOne, Inc.  PalmSource, Inc.  QUALCOMM, Inc.  Research In Motion Ltd. (RIM)  SEVEN  Sprint  Sproqit Technologies, Inc.  TeleCommunication Systems, Inc.(TCS)  VISTO, Inc.

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