1. Beijing-Hainan Airlines 2011 Q3

2. Behind transfer flow – Beijing, Hainan Airlines From other destinations: 4% Which Airline have you flown in with today? Most mentions: Malév Base: Beijing destination (arrows show destinations over 2%)

3. Socio – demographic profile ActivityEducational background AgeMarital status Standard of living Gender Citizenship Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q3

4. Who arranged the purchase of your airline ticket Reason for one’s trip today Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q3

5. Number of people in the travelling Profile of fellow – passengers Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q3

6. How did you purchase your ticket? How early is your ticket bought before your air journey? (Days) Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q3

7. The most important considerations when purchasing the airline ticket Frequent flyer program membership

8. Number of flights in the last 12 months from BUD Business Non Business Green denotes a significantly higher, red a significantly lower difference from the Pax Fax Q3