1. Chief Constables Performance Report April 2015

2. To provide a high quality public service focussed on reducing harm to the most vulnerable

4. Victim Based Crime 4 OFFICIAL | FOIA - OPEN Priority 1: To make our area a safer place to live work and visit - reducing the likelihood that people will become victims of crime 12 Month Rolling Trend Over Time Monthly Comparisons Homicide Violence with/without injury Robbery Burglary dwelling/non-dwelling Vehicle offences Shoplifting Other theft Criminal damage (All excluding domestic abuse and/or hate crime) Long term reductions in acquisitive crime (burglary, robbery and vehicle crime) Reductions in criminal damage and other theft over time Reduction in shoplifting following rise in levels last year Performance challenges: violence without injury Attainment: Improvement in performance expected Please Note: the vertical axis does not start at 0 Black line = projection based on last 6 months performance

5. Domestic Abuse Crimes and Enquiries 5 Priority 1: To make our area a safer place to live work and visit - reducing the likelihood that people will become victims of crime Attainment: Increased public confidence to report 12 Month Rolling Trend Over Time Monthly Comparisons Increased level of reported Domestic Abuse over time, although slight reduction in year. Supporting outcomes information available Repeat victimisation Satisfaction information: Womens Aid review HMIC Inspection published and being acted upon Specific Sexual Offence and Domestic Abuse Investigation Teams operational Safeguarding Project being rolled out Domestic abuse recorded crime (all crime types) and enquiries. Individual domestic abuse crimes and incidents are flagged at source Please Note: the vertical axis does not start at 0 Black line = projection based on last 6 months performance OFFICIAL | FOIA - OPEN

6. 6 Rape and Other Sexual Offences 6 Priority 1: To make our area a safer place to live work and visit - reducing the likelihood that people will become victims of crime Attainment: Increased public confidence to report 12 Month Rolling Trend Over Time Monthly Comparisons Rape and other sexual offences (including domestic abuse) Increased level of reported sexual offences over time, with supporting outcomes measures Victim satisfaction surveying is being carried out – awaiting appropriate sample Impact of Historic and Current Reporting reviewed previously Action plan being progressed Specific Sexual Offence and Domestic Abuse Investigation Teams operational Safeguarding project being rolled out Please Note: the vertical axis does not start at 0 Black line = projection based on last 6 months performance OFFICIAL | FOIA - OPEN

7. Hate Related Crimes, Enquiries and Incidents 7 Priority 1: To make our area a safer place to live work and visit - reducing the likelihood that people will become victims of crime Over the last 3 years, 71.0% of hate crimes and incidents were racist, 14.0% homophobic and 9.1% disablist Increased level of reported hate related offences over time. Supporting outcomes available Victim satisfaction being analysed at present Independent Reference Group: Hate crime review, including repeat victimisation. Attainment: Improvement in performance expected Please Note: the vertical axis does not start at 0 Black line = projection based on last 6 months performance Total number of recorded crimes (including Non Notifiable Offences) and Incidents/Enquiries which are perceived and recorded as a Hate Crime. Monthly Comparisons 12 Month Rolling Trend Over Time OFFICIAL | FOIA - OPEN

8. 88 Violence Against the Person Offences 8 Priority 2: To reduce the crime and harm caused by the misuse of alcohol Attainment: Transformation of performance is required 12 Month Rolling Trend Over Time Monthly Comparisons Homicide Violence with injury Violence without injury (All excluding domestic abuse offences and hate crime) Please Note: the vertical axis does not start at 0 Black line = projection based on last 6 months performance OFFICIAL | FOIA - OPEN

9. 99 Violence Against the Person – Changing Nature: 9 Priority 2: To reduce the crime and harm caused by the misuse of alcohol OFFICIAL| FOIA - OPEN Understanding: Domestic Abuse: 33% Nightime Economy: 19% Adults Public Place: 20% Adults Behind Closed Doors: 13% Under 18 Victims: 14% Activity: DA Plan, Alcohol priority, Safeguarding, Partnership working, Local Policing

10. 10 Public Confidence 10 Priority 4: To promote an effective criminal justice system for our area, delivering a high quality service for victims, witnesses and society Attainment: Current good performance should be maintained Taken from the Crime Survey for England and Wales question: “Taking everything into account, how good a job do you think the police in this area are doing?” The Force is ranked 17 th (a decrease of three places compared to September 2014 results) The Forces result has decreased by 1.1%pts (from 64.7% in September 2014 to 63.6%) Compared to the same period a year earlier, the percentage level is not statistically significantly different Please Note: the vertical axis does not start at 0 OFFICIAL | FOIA - OPEN

11. 11 Victim satisfaction 11 Priority 5: To deliver a high quality victim support service across our area Attainment: Improvement in performance expectedForce survey of victims of burglary dwelling, vehicle and violent offences. Sample size set by Home Office. 12 months to February 2015: Overall satisfaction: 83.2% Burglary dwelling satisfaction: 88.5% Vehicle crime satisfaction: 81.4% Violent crime satisfaction: 79.6% Satisfaction levels have stabilised in last few months although a slight non significant reduction over last 12 months. For the 12 months to February 2015 survey results have a confidence interval of +/- 1.6% at Force level Please Note: the vertical axis does not start at 0 Black line = projection based on last 6 months performance Total Satisfaction - Whole Experience (Burglary Dwelling, Vehicle and Violent Offences) OFFICIAL | FOIA - OPEN

12. 12 Hours of service provided by Special Constables 12 Priority 6: To encourage and enable citizens and communities to play their part in tackling crime and making their communities safer. Attainment: Improvement in performance expected The aim is to deliver at least 150,000 duty hours per annum, distributed across the Force area by the end of the plan period. Hours worked split between Operational and Non-operational duties. Note Data was formally recorded on Dutysheet from May 2012, prior to which timesheets were held locally and not consistently monitored or managed. The table therefore provides the hours of service recorded for two full years available – 1 st April 2013 to 31 st March 2015 OFFICIAL | FOIA - OPEN

13. 13 Number of Volunteers 13 Priority 6: To encourage and enable citizens and communities to play their part in tackling crime and making their communities safer. Attainment: Improvement in the diversity of the volunteer base The number of volunteers recorded within the Agresso HR system as at 31 st. December 2009 to 2014, and as at 31 st March 2015 The recording of volunteers on the Agresso system commenced in 2013. Numbers prior to this date were recorded manually. The total number of hours donated by volunteers for the year ended 31 st March 2015 was 11,030 hours. OFFICIAL | FOIA - OPEN

14. 14 To provide a high quality public service focussed on reducing harm to the most vulnerable