1. Stetson Hills Master HOA General Membership Meeting November 5, 2013

2. STETSON HILLS MASTER HOA Agenda Call to Order and Verification of Quorum Proof of Notice of Meeting Introduction of Officers President – Phil Benton Vice President – Mark Messick Treasurer – Gwendy Hartsell Secretary – Kevin Curry Director – Lindsey Harrison Director – Richard Van Winkle New Business Year In Review Property Management Report Presentation and Ratification of 2014 Budget Board Nominations from the Floor (Candidates get 5 Minutes Each) Voting for Board of Directors Questions & Answers; Topics from the Floor Adjournment

3. STETSON HILLS MASTER HOA Year In Review – 2013 Goals Successful Community Projects: Garage sale, Movie Night Concert in the Park was cancelled due to weather Landscape improvements to Greenhaven Park CSU meeting to discuss water restrictions Sponsorship of two block parties Aggressive Collection Program Amount Collected: $87,769.50 New board members will set new goals for 2014!

4. STETSON HILLS MASTER HOA Year In Review – Garage Sale The 4th Annual Garage Sale was again a hit. Est. 150 homes participated – Thank you Donations to ARC Thrift Store were greatly appreciated. We do ask that you don’t show up at the last minute. We are always looking for suggestions for improvement.

5. STETSON HILLS MASTER HOA Year In Review – Movie in the Park Need Volunteers for Next Year’s Events!

6. STETSON HILLS MASTER HOA Diversified Property Mgt Report Infractions – 4064 Parking1031Holiday Decorations39 Landscape/Weeds1173Animals51 Trash Cans327Signs40 Debris150Nuisance8 Basketball Hoops29 Building Maint. 26 Temporary Parking permits issued - 259 Home Improvement Requests – 220 Assessment Liens Placed - 54 Period 01/1/13 to 11/1/13

7. STETSON HILLS MASTER HOA 2014 Budget – Presentation Treasurer Gwendy Hartsell

8. STETSON HILLS MASTER HOA 2014 Budget – Part 1 20132014 Income:$505,881$560,015 Dues – No Increase from 2013$472,615 Fees, Fines, Interest$58,396$63,400 Legal Income$24,000 LESS: Bad Debt($36,000)($20,000)

9. STETSON HILLS MASTER HOA 2014 Budget – Part 2 20132014 Expenses:$505,881$514,997 Administrative (Property Mgmt, Legal, Mailings, Website and Audit) $226,741$252,806 Utilities$134,837$128,501 Services (Landscaping, Parking Patrol, Trash and Snow Removal) $66,100$77,700 Repairs & Maintenance (Landscaping, winter watering, GH park and fence staining) $27,240$43,240 Taxes & Insurance$13,608$12,750 Reserves (Replacement of Trees, Fences, Signs, Etc.) $44,196$45,018 Net Income/Loss:$3.04$0

10. STETSON HILLS MASTER HOA What Do I Get for my Money? P.1 Admin/Property Management Financial Mgt: Dues billing, collection, deposit, vendor payments, tax returns, financial statements ● Collection Accounts Managed Accounts Sent to the Attorney: 58 Accounts Collected: 37 ● Processed Yearly ACH (automatic withdrawal) Processed: 290 Late Fees Assessed: $55,485 Interest Assessed: $24,975.08 New Homeowners Processed: 206 In-House Collection Letters Processed: 402

11. STETSON HILLS MASTER HOA What Do I Get for my Money? P.2 Contract Mgt: Landscaping and common area trash removal Newsletter: Format, print, and mail Infraction Mgt: Patrol to ID infractions; complete homeowner infraction reports; issue infractions Homeowner communication: Answer owner/prospective owner questions; provide info. Web Site: Design, host, maintain web site Other: e.g., work w/Attorney on collections, etc… Services Common Area Maintenance: Landscaping, Snow Removal, Trash Removal Parking enforcement Community activities (Movie in the Park, Garage Sale, etc.)

12. STETSON HILLS MASTER HOA 2014 Budget Chart

13. STETSON HILLS MASTER HOA 2014 Budget – Ratification Vote Covenants, para 11.6(a). Unless at that [Annual] meeting a majority of all Owners reject the budget, the budget is ratified, whether or not a quorum is present. In the event that the proposed budget is rejected, the periodic budget last ratified by the owners must be continued until such time as the Owners ratify a subsequent budget proposed by the Board.

14. STETSON HILLS MASTER HOA Election of New Board Members Four Openings Terms run three years Required to sign and abide by Conflict of Interest/ Ethics Policy No tangible compensation of any kind Vote for Directors; Board decides on Officers  Nominations for the Board  Candidacy statements  Questions from members  Election – Please mark your ballots and pass to collectors

15. STETSON HILLS MASTER HOA Short Topic Update Lawn Care – Our guidelines require that lawns be maintained Winter care is important in Colorado Springs; remember watering is allowed anytime of day on your designated day during this time of year. Due to water restrictions this year we were unable to enforce dead or dying lawns. Thank you to all that maintained your lawns during the restrictions. When water restrictions are lifted by CSU, we will resume enforcement of dead/dying lawns and a reasonable amount of time will be allowed to correct this issue.

16. STETSON HILLS MASTER HOA Short Topic Update Holiday Decorations – Must not be up more than 30 days before/after the holiday Trash cans cannot be left out where they are visible from the road. Signs are Restricted No commercial signs (advertising) Political signs per statute; size and number limits

17. STETSON HILLS MASTER HOA Snow Removal Responsibilities City - All roads and streets NEW POLICY Residential streets plowed ONLY if more than six inches of snow HOA - Sidewalks in Common Areas 24 hours after snowfall Homeowner- Driveways & Sidewalks Front and side of house If you have a mailbox in front or on side of your property, it is your responsibility and to remove snow or you could be held liable for any injuries. 24 hours after snowfall Reporting City transportation office ~ 385-5934 Diversified Property Mgt ~ 578-9111

18. STETSON HILLS MASTER HOA Q&A and Topics from the Floor Five Minutes Maximum per Topic Board may extend time by five minutes Please Say Whether You Have a Question or a Comment or Both Please Let One Person Speak at a Time Please Control Side Conversations Please Be Civil Please Don’t Interrupt the Speaker

19. STETSON HILLS MASTER HOA We’re Adjourned THANKS FOR PARTICIPATING! Have a wonderful Holiday Season and ….SEE YOU NEXT YEAR!