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Managing Post Recession: A Delicate Balance Renee C. Crichton, City Manager City of Hallandale Beach
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The Principle Differences In Pre and Post Recession Management Financial Growth Employee Expectations Community Expectations
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Financial Growth You never let a serious crisis go to waste. And what I mean by that is …it's an opportunity to do things you think you could not do before, Rahm EmanuelRahm Emanuel
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Financial Growth The trend of slow to no growth in taxable value necessitates consistent efforts towards cost reduction, innovation, and in some cases wholesale system evaluation and change.
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Financial Growth Challenges : O Legacy cost of pensions O Cost of benefits bargained in better financial times O Finding the ”right size” for your organization Opportunities: O Venue for balanced pension reform O Ability to evaluate historic pay plan structures O Use the financial climate as a driving force for the organization to focus and become strategic about the future.
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Employee Expectations Challenges: O Managing Morale O Finding the dollars to invest in employee development and training O Recession malaise Opportunities: O Develop programs and initiatives that recognize outstanding performance O Make the investment in the professional growth of staff O Never loose sight of the fact that the “doing more with less” concept overtime disheartens your team O Be Innovative, assign projects outside of the box, challenge them to be a problem solvers at all levels.
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Community Expectations Challenges: O Residents demand efficient service despite cutbacks O Residents want immediate progress and accountable process O Residents want smaller government, without impacting the services important to them Opportunities: O The demand for efficient service in tough economic times opens the doors to innovation O The demand for immediacy and smaller government provides a platform to communicate with the residents about priorities Make it clear that you cannot be all things to all people, at least not all at once.
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Questions Renee C. Crichton, City Manager City of Hallandale Beach
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