1. Connect 4 Players take turns dropping their checker from the top of the grid. The first player with 4 in a row wins! Pull Click here for questions

2. Click a number below to answer a question. (Drag the # behind the board so you know which have been used!) 3132 33 343536

3. Being able to identify with and understand another persons' feelings, situation, and motives demonstrates _______. A. Tact C. Responsibility B. Empathy D. Sympathy Empathy

4. The exchange of information, thoughts, ideas, and feelings is _______ A. Listening B. Communication C. Empathy D. Nonverbal behavior Enjoying your work and having a positive attitude

5. Showing truthfulness and integrity and being willing to admit mistakes is an example of __________________________ A. Willingness to learn B. Honesty C. Tact D. Acceptance of criticism Honesty

6. Which of the following factors does not interfere with the communication process ? a. interruptions or distractions b. medical terminology c. properly working hearing aid d. soft, muted voice properly working hearing aid

7. What Are FIVE Main Factors Contributing to Good Health? 1. _________________________________ 2. _________________________________ 3. _________________________________ 4. _________________________________ 5. _________________________________

8. To establish effective short and long term goals ___________ a. ma ke the goal as difficult as possible so you can strive to meet it b. develop a plan so you can complete many different goals at the same time c. memorize the goals instead of writing them down, so they become part of you d. state goals in positive manner and try to avoid negative goals D. state goals in positive manner and try to avoid negative goals

9. A Physical Change that occurs when a stressor causes the body to go into an alarm or warning mode is _____________________________ A. Blood vessels constricting and decreasing circulation to the heart and brain B. Saliva production increasing C. Pupils in eyes dilate to improve vision D. Movement in the digestive tract increasing to speed up the digestion of foods Pupils Dilate in Eyes due to adrenaline and improves vision

10. In order to establish effective short term and long term goals, _____________________________________________ A. Memorize goals without writing them down B. Create a plan so you can accomplish more than one goal C. Make the goal difficult so you strive hard to achieve it D. State goals positively and try to not be negative State Goals Positively-- if stated negatively goals will not be achieved successfully

11. List THREE basic rules that apply to the hair when dressing in a professional manner 1. _______________________________________________________ ____ 2. _______________________________________________________ ____ 3. _______________________________________________________ ____

12. An example of a subjective observation is______ a. Mr. Mendez says he is very warm b. Mr. Mendez has a temperature of 102' F C. Mr. Mendez's skin is red and flushed d. Mr. Mendez is drinking large amounts of water A. Mr. Mendez says he is very warm

13. An example of a psychological barrier to communication is ________ A. Aphasia or speech impairment B. The belief that illness is a punishment from God C. A negative attitude and constant criticism D. A Foreign Language C. A negative attitude and constant criticism

14. Being willing to be held accountable for your actions means __________________________ A. Discretion B. Responsibility C. Acceptance of Criticism D. Self Motivation Responsibility

15. Using good judgment in what you say and do and making sure that the patient's rights are not validates is an example of _________ A. Competnce B. Tact C. Dependability D. Discretion Discretion

16. Being qualified and capable of performing a task and striving for accuracy shows ____________________ A. Discretion B. Willingness to Learn C. Dependability D. Competence Competence

17. What are THREE ways to control body odor ? 1. ___________________________________________________________ 2. ____________________________________________________________ 3. ____________________________________________________________

18. What color undergarments should be worn with a white uniform? Skin Tones to Match the color of your skin: black, white, or neud

19. An example of a disease that is probably NOT caused by stress is A. High Blood Pressure B. Diabetes Mellitus C. Depression D. Migraine Headache Diabetes Mellitus

20. A leader who sets minimal rules and allows individuals in a group to function in an independent manner is a/an _____________ a. Autocratic Leader b. Democratic Leader c. Mediator Leader d. Laissez-Faire Leader Laissez-Faire Leader

21. Patience is ________________ A. Following through with tasks and determining what needs to be done B. Being prompt when arriving at work C. Saying the kindest or most fitting thing D. Being tolerant, understanding, and controlling temper Being Tolerant, Understanding, and Controlling Your Temper

22. What is Tact ? A. Following through with tasks and determining what needs to be done B. Being prompt when arriving at work C. Saying the kindest or most fitting thing D. Being tolerant, understanding, and controlling temper Saying the Kindest or Most Fitting Thing at the appropriate time

23. Being a Team Player is demonstrated by ________________ A. Being prompt when arriving at work B. Taking a break for your co worker C. Working well with others D. Performing duties for your co worker Working Well With Others

24. The ability to follow through or begin a task and determine what else needs to be done is ____________________________ A. Competence B. Self Motivation C. Willingness to Learn D. Dependability Self Motivation

25. Discuss five stress- reducing techniques used to manage stress 1. _________________________________________________ 2. _________________________________________________ 3._________________________________________________ _ 4. __________________________________________________ 5. __________________________________________________

26. How does a health care worker determine which type and color of uniform to wear ? Facility or Department Policy or Handbook Asking Direct Supervisor

27. Avoiding absences, being prompt, and finishing assigned tasks on time is ______________________________ A. Competence B. Self Motivation C. Responsibility D. Dependability Dependability

28. List 5 techniques that can be used to learn good listening skills Minor or Child Status show interest and concern, be alert and maintain eye contact, avoid interrupting speaker, pay attention to what is being said, avoid thinking about your response, try to eliminate your own prejudices, eliminate distractions, watch for actions that may contradict what is being said, reflect statements back to speaker, ask for clarification if you do not understand, maintain positive attitude

29. List THREE basic rules to observe related to shoes worn in health care

30. Identify and Describe THREE reasons nails must be kept short and clean

31. Why is it important to keep long hair pinned back and off of collar in healthcare?

32. Define Leader individual who leads or guides others

33. 31 What are 5 characteristics of a leader in health care respect rights, dignity and abilities, and opinions of others; understands principles of democracy; able to work with a groups and guide the group toward a goal; aware of own strengths and weaknesses; displays self confidence and willingness to take a stand; communicate effectively and verbalizes ideas clearly; show self initiative and a willingness to work and complete tasks; show optimism, be open minded; compromise; praise others and give credit to others; dedicated to meeting high standards

34. 32 Differentiate between short and long term goals Short term-- days, weeks, months Long term-- years, lifetime

35. Define Teamwork 33

36. 34 Define Stress

37. 35 Identify the four step plan you should follow when a stressor causes a physical reaction in the body

38. 36 Briefly Describe characteristics of the following types of leadership: De mocratic __________________________________________ Autocratic ____________________________________________ Laissez-Faire _________________________________________