1. Training: Producing Positive Results... Mel Whitten Whitten Consulting www.whittenconsulting.com

2. 2 Training: Producing Positive Results Measurable Objectives & Application Strategic Focus Appropriate Solution Show interest - Think positive Just-in-time Training

3. www.whittenconsulting.com 3 Training: Producing Positive Results Measurable Objectives & Application -Establish objectives for each learning experience. -Measure training effectiveness by how well new knowledge is applied ROI: Hold Trainer & Trainees accountable for measurable results.

4. www.whittenconsulting.com 4 Training: Producing Positive Results Strategic Focus: -Training must produce positive changes directly supporting our vision & direction -Bottom line purpose: Training must enhance performance by increasing specific skills and techniques.

5. www.whittenconsulting.com 5 Training: Producing Positive Results Appropriate Solution -Training issues are deficiencies in knowledge, information or skills. -Training is never effective when applied to performance and motivational deficiencies.

6. www.whittenconsulting.com 6 Training: Producing Positive Results Show interest & think positive -Expect and believe that the training resource will produce measurable change and it will. -Trainers/trainees look for the real thing versus just another “fire drill” -High expectation of measurable performance improvement is critical.

7. www.whittenconsulting.com 7 Training: Producing Positive Results Just - in - time training -Apply training for current rather than future issues. -Learning experience and the application have to be close together. -Learner will be more motiviated.