1. Overview of Research IT Resources Services: Data Storage, Computing, Software, Databases & More Michael Wagner Division of Biomedical Informatics Research IT Open House – 9/18/2012

2. Mission of BMI’s Research IT Services The Research IT Services group in the Division of Biomedical Informatics provides computational resources, services and support to investigators at Cincinnati Children's Research Foundation and the University of Cincinnati College of Medicine.

3. BMI Services and IS: Separate organizations, but closely collaborating IS is responsible for –all clinical systems (patient care) –basic desktops, printers, etc. –networks, security, email –24/7 helpdesk support (636-4100) BMI Services –Offers Research IT services (servers, storage, cluster, databases, etc) –Advocates on behalf of research staff –Provides policy and oversight for research-related systems. It should not matter who you contact, we strive to resolve problems seamlessly on the back end.

4. The most important slide Our helpdesk email address: –help@bmi.cchmc.org The Research IT Services homepage: –http://bmi.cchmc.org/http://bmi.cchmc.org/

5. What happens when e-mail is sent to help@bmi.cchmc.org? All email is logged in “Request Tracker”Request Tracker Many staff actively monitor queues E-mail is triaged, prioritized and monitored “Service Level Agreements” (SLAs) ensure quality service Upon closing a ticket, end-users can fill out survey and provide feedback

6. Research IT Services (see also http://bmi.cchm.org) Data storage: –Databases (most flavors, such as Oracle, MS SQL, mysql, postgres, filemaker, etc.) –Research Data Storage (RDS): network drives –Web-based storage (Xythos)Xythos –Specialized data portals (flow cytometry, microarrays, genotype data etc.)flow cytometrymicroarraysgenotype Web hosting, software development –Drupal content management system –Many (technical) options for development (Microsoft, open-source, etc). Please contact us early for larger projects! –Code repositories (svn, TFS, etc), code review tools, etc. Electronic Data Capture tools, e.g., –REDCap & REDCap surveys (CTSA-supported tool)REDCap –Microsoft Sharepoint / Infopath –Custom development (e.g., gwadb, C-MIND DB, etc.)gwadbC-MIND DB

7. Research IT Services i2b2 data warehouse, research registries Research software licenses (see web site)web site –E.g., Electronic Lab Notebook –SAS, Acrobat, Photoshop, Graphpad Prism, Vector NTI, Matlab, etc. High performance / cluster computing: 550+ computing cores Server hosting in secure data center Security, compliance review Research Network Infrastructure, federation with other institutions, specialized services Constant technology innovation, cutting edge acquisitions Monthly application specialists meetings, sign up herehere

8. Data Storage Research Data Storage (RDS) –BMI has policy oversight, IS maintains operations –Reasonable chargebacks and quota system encourage responsible use –Self-service request system (http://ibmi.cchmc.org)http://ibmi.cchmc.org –Self-service restores from backups (see here)here –Self-service permissions management (http://bmirdsdp/dp)http://bmirdsdp/dp Xythos (http://bmixythos.cchmc.org)http://bmixythos.cchmc.org –1 GB free quota, chargebacks after that –Web-based, can share data externally –Any CHRF employee can request an account through help@bmi.cchmc.org

9. Web hosting Complementary to http://www.cincinnatichildrens.org web pages Can accommodate advanced functionality (e.g., integration with applications), more flexibility Typically sites are set up under http://research.cchmc.org/sitename http://research.cchmc.org/sitename Please contact us early for complex projects Reasonable chargebacks ensure responsible use

10. High-Performance Computing Shared resource Currently 500+ cores in cluster, Linux OS Used by a very diverse community across CCHMC and UC COM, e.g., for –Protein folding, virtual docking and simulation –Video rendering –Statistical computation –Genetic analysis, sequencing, assembly –Many more uses. Request an account: help@bmi.cchmc.orghelp@bmi.cchmc.org Generous free allowance, reasonable chargebacks above that

11. Other services include…. Development Help –.Net –OpenSource Support for large-scale software deployments (core billing, laboratory animal management, electronic lab notebook) electronic lab notebook MRBS, instrument scheduling softwareMRBS Other hosted software packages

12. Everything else Please check http://bmi.cchmc.org for informationhttp://bmi.cchmc.org Don’t hesitate to ask for help: help@bmi.cchmc.orghelp@bmi.cchmc.org Ask early (long before your grant deadline) to get a clear understanding of needs and requirements It should not matter whether you contact BMI or IS, we work together BMI will advocate on your behalf for resources

13. Questions?