1. Outlook Workshop From an e-mailer’s point of view

2. Emailing with Outlook Snail Mail v. Email Snail Mail v. Email Instant Messaging Instant Messaging Security Security Outlook Express 6.0 Outlook Express 6.0 Microsoft Outlook 2003 Microsoft Outlook 2003 Microsoft Mail - optional Microsoft Mail - optional

3. Snail Mail v. Email Similarities Transmit considerable amounts of info Transmit considerable amounts of info Directed to specific individuals Directed to specific individuals Transmit legal documents Transmit legal documents Can verify the receipt Can verify the receipt

4. Snail Mail v. Email DIFFERENCES Speed of transmittal Speed of transmittal Security of data Security of data Security of funds Security of funds Emailers are less courteous Emailers are less courteous Legit emails get lost in the junk Legit emails get lost in the junk

5. Email is the new boss How many here email more than once a day? How many here email more than once a day? Remember life before email? Remember life before email? Used as instant messaging Used as instant messaging Take back control of your life – it is not in the bulk bin Take back control of your life – it is not in the bulk bin

6. Make it Snail Mail Put all of your email and responses in the draft folder – send once a day Put all of your email and responses in the draft folder – send once a day Purposely wait an hour before responding Purposely wait an hour before responding Slow down the stream – life will go on Slow down the stream – life will go on Condition your respondents – they will wait! Condition your respondents – they will wait!

7. Set a routine Decide what time(s) you will deal with email, daily Decide what time(s) you will deal with email, daily Deal with it all in one sitting Deal with it all in one sitting Sort, process, act, and delete – nothing left Sort, process, act, and delete – nothing left Then, TURN IT OFF! Then, TURN IT OFF! Email effectiveness will be maintained Email effectiveness will be maintained

8. INSTANT MESSAGING Yahoo, AIM, MSN IM, ICQ, etc. Yahoo, AIM, MSN IM, ICQ, etc. Issues Issues 1.Chatter 2.Timing – when to turn IM off 3.Babble – “Tower of” – so many choices 4.Security – fast and furious

9. SECURITY Windows XP, Service Pack 2 Windows XP, Service Pack 2 Microsoft Office 2003, SP 3 Microsoft Office 2003, SP 3 All Microsoft updates applied All Microsoft updates applied Up to date hardware drivers – M$ Up to date hardware drivers – M$ Windows Defender updated Windows Defender updated All software must be up to date All software must be up to date

10. SECURITY Broadband users – a router ($35) Broadband users – a router ($35) AVG Free 7.5 – Anti-Virus AVG Free 7.5 – Anti-Virus MVPS Hosts Files MVPS Hosts Files Spybot Search and Destroy Spybot Search and Destroy SpywareBlaster SpywareBlaster Spyware Terminator – optional Spyware Terminator – optional Advanced Windows Care - optional Advanced Windows Care - optional

11. SECURITY To: you To: you Cc: never Cc: never Bcc: always Bcc: always “Undisclosed recipient”

12. SECURITY Plain Text v. HTML Plain text is safer but uglier Plain text is safer but uglier HTML – you can include: HTML – you can include: 1.Links and images 2.Set apart block quotations 3.Wrap around 4.Change fonts, styles, and emphasis HTML can vector phishing & malware HTML can vector phishing & malware

13. SECURITY SPAM – a criminal invasion SPAM – a criminal invasion 98% of email was SPAM – 12/07 98% of email was SPAM – 12/07 $240 million lost to SPAM last year $240 million lost to SPAM last year They want your money They want your money And your computer, too. And your computer, too. Contain viruses or links thereto Contain viruses or links thereto CAN SPAM Act of 2003 CAN SPAM Act of 2003

14. SECURITY Privacy concerns Privacy concerns Not Snail Mail Not Snail Mail If not encrypted – can be read by anyone If not encrypted – can be read by anyone It is sitting on your ISP’s server It is sitting on your ISP’s server Data miners and address harvesters Data miners and address harvesters

34. MORE CALENDAR Task Pad Task Pad Reverting to other dates Reverting to other dates Color coding appointments Color coding appointments Questions and help Questions and help

35. Contacts More than email addresses More than email addresses Importing from another location Importing from another location Current view Current view Mass emailing Mass emailing Other Options Other Options

36. TASK REFINEMENT Keep it simple Keep it simple Maybe add a date Maybe add a date

37. Finish Outlook Shortcuts Shortcuts Journal – allows you to track on a timeline – documents or email Journal – allows you to track on a timeline – documents or email

38. Windows Mail An upgraded Outlook Express, which combines some of the old with Microsoft Outlook features

39. What are your questions about Outlook?

41. Mrs. Fulton How to send emails nicely!