1. Who Can Help? An Information Guide for Administrators

2. Faculty of Graduate & Postdoctoral Studies Admissions ▫ GPA calculations, International transcripts, accreditation, conditions, etc. Student Funding ▫ Internal scholarships, TAs, Tri-Council funding, external awards, payment problems, etc. Registration ▫ OVGS, Directed Studies Other ▫ petitions, withdrawals, letters, notarized transcripts, etc.

3. Graduate Student’s Association Health and Dental Plan ▫ (http://www.ihaveaplan.ca/)http://www.ihaveaplan.ca/ Funding ▫ grants include awards/bursaries for both domestic and international students, conference and professional development funding, emergency bursaries and loans, and academic and social events support. Advocacy ▫ support for students facing academic and non-academic issues on campus Business Cards ▫ customized business cards through WLU Printing Services Study Space

4. Support Services Accessible Learning ▫ Exam accommodations, note-taking, alternative format, etc. Health Services/Counselling Services ▫ Medical appointments, vaccinations, travel clinics, sexual health, self- help resources, crisis information, referral guide, suicide awareness, Rainbow Centre ▫ Basic policies, bi-weekly discussions, discrimination reporting Aboriginal Services ▫ Awareness, indigenous speakers, visiting elders, customized workshops Chaplains ▫ Multi-faith resource team and prayer space

5. Business Office Student account information, overdue accounts Fee procedures and due dates, payment options direct deposit refunds and refund requests, eligible opt-out fees. Tuition fee appeals Tax receipt information

6. Service Laurier assistance in person, online, and by telephone. records and registration, student awards, and student financial accounts. Access to forms, dates, FAQs, academic calendars, etc. Brantford – includes OneCard, space booking and parking services

7. Information Technology Student Service Desk – ext. 2222 ▫ Accounts and passwords, wireless support, etc. ▫ Computer Labs ▫ Printing ▫ SPSS for students Employee Service Desk – ext. 4357 ▫ Accounts and passwords, telephone assistance, ▫ Hardware and software ▫ Groupwise ▫ Training (Word, Excel, Powerpoint, Adobe Acrobat, etc.)

8. Questions? Jennifer Williams (jennwilliams@wlu.ca)jennwilliams@wlu.ca Arts, Balsillie School, Brantford campus, SBE, Math Deborah Russell (drussell@wlu.ca)drussell@wlu.ca Education, Music, Science, Seminary, Social Work, Geography Rosemary Springett (rspringett@wlu.ca) Scholarship Liaison Officer Michael Bittle (mbittle@wlu.ca)mbittle@wlu.ca Records and Data Management Coordinator

9. Resources Graduate Students Association generalinfo@wlugsa.ca Writing Centre Boba Samuels (bsamuels@wlu.ca)