1. Chapter 5 Selection and placement

2. Chapter 5 selection and placement Job analysis and job design Hr plan Recruiting selection

3. Chapter 5 selection and placement selection The process through which organizations make decisions about who will or will not be allowed to join the organizations.

4. Chapter 5 selection and placement the process of selection recruiting candidates Screening applications and resumes testing and reviewing work samples Interviewing candidates Checking references and background Making a selection

5. 招募与甄选的一般程序

6. Chapter 5 selection and placement widely used selection methods job applications and resumes Interview Tests Work samples References and Biographical data

7. Chapter 5 selection and placement widely used selection methods job applications and resumes A resume should include: personal data ; work experience; educational background; Skills; certificates etc. Application for employment Personal data… Do you have any relatives here? if yes, give name, relationship, and location. Are you able to travel as required for the position sought? … Are there geographical areas which you would prefer or refuse? … Starting salary expected …

8. Chapter 5 selection and placement widely used selection methods Interview(p180) Job applicant interview representatives of employers

9. 问题： 1 、公司最后的问题应该如何解决？ 2 、安排面试的整个过程主要包括哪些活动？ 3 、面试过程存在哪些不足？

10. Chapter 5 selection and placement Different types of interview Directive interview (Structured interview) Nondirective interview Situational interview (p180.) Behavior description interview (BDI) Stress interview Panel interview trait evaluated resolving conflict (p181.) BDI is experience-based: question: what was the biggest difference of opinion you ever had with your coworker? How did you resolve it? Future-oriented: imagine you and a coworker disagree about ----------,how would you resolve that situation?

11. 宝洁公司 1. Describe an instance where you set your sights on a high/demanding goal and saw it through completion. 2. Summarize a situation where you took the initiative to get others going on an important task or issue, and played a leading role to achieve the results you wanted. 3. Describe a situation where you had to seek out relevant information, define key issues, and decide on which steps to take to get the desired results. 4. Describe an instance where you made effective use of facts to secure the agreement of others.

12. 公务员考试 1. 社会上认为马加爵一案中反映出了很严重的青年人心理问 题，你对此有何看法？ 2. 如果你是一名记者，让你向温总理提一个问题，你会提什 么问题？ 3. 让你统计你所在学校 3 年来的毕业生就业情况，你将如果 进行调查？ 4. 作一个演讲，关于 “ 人才兴国战略 ” 。 5. 被录取以后，有人说你工作不认真等等，你怎么做？

13. 丰田 口头表达能力： 介绍自己；现有的工作责任等 应变能力 您为何要离开目前服务的这家公司？ ( 答案可能是待遇或成长空间或人 际氛围或其它，待回答完毕后继续发问 ） 情绪控制力 ( 压力承受能力） 我们的工作与生活历程并不是一帆风顺的，谈谈您的工作或生活或求 学经历中出现的挫折或低潮期，您是如何克服的？ ( 如果回答无此经 历，问 )------- 您的生活是不是太过于顺畅，成长中往往伴随着失败， 您觉得自己的成长来自于哪些方面 ？ 上进心与自信心 谈谈您求学经历中令您感到成功的事例及成功的因素

14. 面试评价表 面试项目 5. 4. 3. 2. 1 仪表精力 经历 专业知识表达能力 业绩 对应聘职位职责的了解程度 经历与职位的符合程度 来公司愿望的强烈程度 评语： 录用 复试 不予考虑

15. Chapter 5 selection and placement Employment tests (p.184-190)  Physical test ( some jobs require certain physical abilities)  Medical examination  Cognitive ability tests

16. Chapter 5 selection and placement Cognitive ability tests ( to test the mental capacities) Cognitive ability tests mainly measure different facets of cognitive ability, such as verbal comprehension, quantitative ability, reasoning ability etc. famous testing tools: Stanford-Binet Intelligence Scales 15 subtests- 3 dimensions of intelligence: Crystallized ability: verbal reasoning; quantitative reasoning Fluid-analytic ability: pattern analysis; paper folding and cutting etc. Short-term memory: memory for digit; memory for sentences

17. Chapter 5 selection and placement Cognitive ability tests ( to test the mental capacities) Cognitive ability tests mainly measure different facets of cognitive ability, such as verbal comprehension, quantitative ability, reasoning ability etc. famous testing tools: Stanford-Binet Intelligence Scales Wechsler Adult Intelligence Scales (WAIS) WAIS test – 12subtest Info, Digit span; Vocabulary, Arithmetic, Comprehension, Similarities, Picture completion; Picture Arrangement; Block design; Object Assembly; symbol search ……

18. Chapter 5 selection and placement Cognitive ability tests ( to test the mental capacities) Cognitive ability tests mainly measure different facets of cognitive ability, such as verbal comprehension, quantitative ability, reasoning ability etc. famous testing tools: Stanford-Binet Intelligence Scales Wechsler Adult Intelligence Scales (WAIS) Raven’s Standard Progress Matrices WAIS test Info, Digit span; Vocabulary, Arithmetic, Comprehension, Similarities, Letter-Number Sequencing. Picture completion; Picture Arrangement; Block design; Object Assembly; symbol search ……

19. Chapter 5 selection and placement famous testing tools General Aptitude Test Battery (GATB) GATB evaluate nine kinds of aptitudes : (12 subtests) Intelligence(G); verbal aptitude(V); numerical ap(N); clerical perception(Q); spatial ap(S); form perception(P); motor coordination(K); finger dexterity(F) ; manual dextertiy(M ) Aptitude required for some jobs/occupations: Intelligence-verbal-numerical 人文系统的职业 Intelligence-verbal-clerical 特别需要语言能力的职业 Intelligence-numerical-clerical 自然科学系统的专门职业

20. Chapter 5 selection and placement Employment tests  Physical test ( some jobs require certain physical abilities)  Medical examination  Cognitive ability tests  Personality tests (p187)

21. Personality tests 16 Personality Factor Questionnaires(16PF) (developed by R.B. Cattell) Warmth (Reserved vs. Warm; Factor A) Reasoning (Concrete vs. Abstract; Factor B) Emotional Stability (Reactive vs. Emotionally Stable; Factor C) Dominance (Deferential vs. Dominant; Factor E) Liveliness (Serious vs. Lively; Factor F) Rule-Consciousness (Expedient vs. Rule-Conscious; Factor G) Social Boldness (Shy vs. Socially Bold; Factor H) Sensitivity (Utilitarian vs. Sensitive; Factor I) Vigilance(Trusting vs. Vigilant; Factor L) Abstractedness (Grounded vs. Abstracted; Factor M) Privateness (Forthright vs. Private; Factor N) Apprehension (Self-Assured vs. Apprehensive; Factor O) Openness to Change (Traditional vs. Open to Change; Factor Q1) Self-Reliance (Group-Oriented vs. Self-Reliant; Factor Q2) Perfectionism (Tolerates Disorder vs. Perfectionistic; Factor Q3) Tension (Relaxed vs. Tense; Factor Q4)

23. 16PF 样题 当我见到邻居或新友争吵时，我总是： 任其自己解决 介于（ A ）,(C) 之间 予以劝解 在群众集会时，我： 谈吐自如 介于（ A ）,(C) 之间 保持沉默 我愿意作一个： 建筑工程师 不确定 社会科学研究者 阅读时，我喜欢选读： 自然科学书籍 不确定 政治理论书籍

24. Personality tests 16 Personality Factor Questionnaires(16PF) (developed by R.B. Cattell) Big five personality inventory

25. Big five inventory(p187) extroversion: sociable; assertive; talkative agreeable: courteous, trusting, good natured; tolerant Inquisitiveness: curious; imaginative; broadly-minded adjustment: emotionally stable, non-depressed. secure conscientiousness: dependable; organized; achievement-o

26. Personality tests 16 Personality Factor Questionnaires(16PF) (developed by R.B. Cattell) Big five personality inventory Myers-Briggs Type Indicator (MBTI)

27. MBTI’S dimensions of personality Energy Introversion---Extroversion Information-gathering Sensing---Intuition Decision-making Thinking----Feeling Lifestyle Judging---Perceiving

28. Chapter 5 selection and placement Employment tests  other tests values test; EQ test (emotional quotient)(p189); Graphology