1. SOCIAL DIALOGUE A MANUAL FOR TRADE UNION EDUCATION ACTRAV, ITCILO Jeff Bridgford, Kristin Carls

2. Introduction to the Training Manual Why? Who? What? How?

3. Overview Training Modules  Module 1: Introducing Social Dialogue  Module 2: National Social Dialogue  Module 3: European Social Dialogue  Module 4: European Works Councils  Module 5: Resolving conflicts  Module 6: Negotiating with employers  Module 7: Gender mainstreaming

4. Module 1: Introducing Social Dialogue  Definition:  negotiation, consultation, information  bi- or tripartite  transnational, national, sectoral, company, plant  Functions:  partnership approach  building consensus  strategic objectives of ILO & European Social Model  Challenges:  commitment  implementation  Interactive exercise: shared and diverging interests

5. Module 2: National Social Dialogue  Functions:  collective bargaining as most meaningful form  standard setting  policy formulation & decision making & implementation  Institutional settings in CEECs:  strong national tripartite social dialogue  weak national and sectoral collective bargaining  Challenges:  patchy character of sectoral bargaining (CEECs)  limited real effects of SD on decision making  Interactive exercise: good and bad social dialogue practices

6. Module 3: European Social dialogue  Definition:  bipartite work  cross-industry and sectoral levels  Functions:  social partner agreements  common minimum standards  joint texts and work programmes  lobbying  Challenges:  limited number of binding agreements & patchy implementation  difficult link between European and national level  Interactive exercise: benefits and challenges of European Social Dialogue

7. Module 4: European Works Councils  Definition:  first genuinely European institution of interest representation at enterprise level  Functions:  information and consultation  European solidarity  Challenges:  still low coverage rate (1/3)  still limited involvement of workers’ representatives from CEECs  Interactive exercise: effective use of EWCs

8. Module 5: Resolving Conflict  Definition:  conflicts as interest struggles  positive and negative aspects  Conflict styles:  competitive: assert own interests  power resources  collaborative: joint solution  relationship  compromising & accommodating & avoiding  Interactive exercises: experiences of conflict in trade union work & strategic use of language

9. Module 6: Negotiating with employers  Definition:  agreement between conflicting interests  moving oneself  Phases:  preparation objectives & strategy argumentation negotiation team  actual negotiation information proposals & concessions  agreement & implementation  Interactive Exercise: simulating a negotiation process

10. Module 7: Gender Mainstreaming  Definition:  combating gender inequalities at all levels  positive discrimination & re-organisation of decision processes  Gender mainstreaming and Social Dialogue:  active participation of women & commitment of all  gender equality agenda & monitoring of gender effects  segregation, pay gap, work+family, harassment  less workforce division & TU membership & qualified female workforce  Challenges:  recognition as priority & effective participation  Interactive exercise: experiences with gender mainstreaming

11. Thank you for your attention