1. BBmSAM SLA Reporting

2. Calculating statuses per serviceinstance and keeping all teststatusids (e.g. not just up/down/degraded) and storing in DB SLA – compatible with standard SAM SLA Calculating SLA reports on the fly  We map teststatusids to servciestatusids  OK, INFO, NOTICE, WARN -> OK Using conitnuous time scale  Keeping SEE-GRID-2 hourly statistics as a transitional tool Reports in HTML, XML and Excel

3. HTML SLA Reporting Link: https://c01.grid.etfbl.net/bbmsam/?c=export_egee_sla&outformat=ht ml&f_date_from=2009-01-01&f_date_to=2009-01-20 https://c01.grid.etfbl.net/bbmsam/?c=export_egee_sla&outformat=ht ml&f_date_from=2009-01-01&f_date_to=2009-01-20 In accordance with SA deliverables Compatible with SAM SLA  Calculating Availability and Reliability the same way  N/A time according to defined maximum test validity period - configurable

5. SLA Excel Reports Link: https://c01.grid.etfbl.net/bbmsam/?c=export_egee_sla&outformat=xls&f_date_from=2 009-01-01&f_date_to=2009-01-20 https://c01.grid.etfbl.net/bbmsam/?c=export_egee_sla&outformat=xls&f_date_from=2 009-01-01&f_date_to=2009-01-20 Generating plain Excel comaptible XML and serving it as a Excel document No libraries used, just constructing XML from SLA calculated results in a way Excel understands One worksheet per service One row per serviceinstance (node) Color coding according to RELIABILITY  Green (80+%), Yellow (50-80%), Red (-50%) Autofilter enabled for all tables – only in Excel

7. XML SLA Reporting Link: https://c01.grid.etfbl.net/bbmsam/?c=export_egee_sla&outformat=x ml&f_date_from=2009-01-01&f_date_to=2009-01-20 https://c01.grid.etfbl.net/bbmsam/?c=export_egee_sla&outformat=x ml&f_date_from=2009-01-01&f_date_to=2009-01-20 Simple easy parsable XML containing the same tabular data as previous

9. Uptime WS Uptime Web Service WSDL: https://c01.grid.etfbl.net/bbmsam/uptimews.php?wsdl https://c01.grid.etfbl.net/bbmsam/uptimews.php?wsdl Client example: https://c01.grid.etfbl.net/bbmsam/uptimeclient.ph p https://c01.grid.etfbl.net/bbmsam/uptimeclient.ph p Returns random ordered list of nodes with minimum specified uptime  Strict – only OK, not strict – warn/info/notice/ok

10. Uptime Client Example