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E-MV Public Online title and registration for Wisconsin residents

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Presentation on theme: "E-MV Public Online title and registration for Wisconsin residents"— Presentation transcript:

1 e-MV Public Online title and registration for Wisconsin residents http://www.dot.wisconsin.gov/drivers/online.htm

2 What is e-MV Public? An online system for self-service titling and registration of: –Autos –Light Trucks (8,000 pounds or less) –Sport Utility Vehicles –Motorcycles (Note: vehicle must already be titled in Wisconsin)

3 How does it work? Available to customers 24/7 User-friendly graphics guide customers step by step Customers print own temporary license plates and receipt Customers mail fees and paperwork to DMV to complete transaction Customers may legally operate vehicles once fees and paperwork are placed in the mail

4 Progress so far System went live August 13, 2012 1028 applications completed online in September 2012 Use is growing every month

5 Next steps Add ability to pay online Electronic titles will eliminate the need to mail paperwork to DMV

6 Benefits to DMV Title record and temporary plate information are updated immediately after customer completes transaction Temporary plate info available online to law enforcement Reduces workload – minutes per unit are a fraction of processing an entire transaction

7 Benefits - continued DMV doesn’t provide temporary plates Error-proof system; customers can’t make mistakes Reduces customer traffic to DMV service centers

8 Project Philosophy – why it worked Manageable scope –Vehicle types limited to autos, light trucks, SUVs and motorcycles –Already titled in Wisconsin –Project languished for 15 years while trying to make it all-encompassing User friendly and error proof Online access to temporary plates made law enforcement agreeable to printing them on home computers

9 The future – where might this lead? If this is error proof for customers, why not have error proof systems for employees? The move to electronic titling opens a new door to speed of delivery to customers – we no longer need to wait for paper to be mailed in.

10 QUESTIONS MITCHELL WARREN DIRECTOR, VEHICLE SERVICES WISDOT/DMV 608-267-5121 MITCHELL.WARREN@DOT.WI.GOV


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