1. ASSIST PACS Site Visit 20 th June 2007 Welcome from Dr Rob Etherington, Clinical Director of Radiology Phil Davies, Director of IM&T Margaret Cosens, PACS Project Manager

2. Agenda  Welcome & introduction15 minsPhil  PACS overview30 minsMargaret  Q&A15 minsMargaret & Phil  PACS in action1 hourRob

3. Facts & figures  580-bed, single-site, general hospital  Over 3,000 employees  Services more than 400,000 patients each year (c. 20% from Wales)  One of first 10 Foundation Trusts (April 2004)  Income of around £140 million Trust  Supports around 2,000 workstations (desktop & laptop)  Revenue budget of £4.3 million (3%) includes Applications, Infrastructure, Information, Clinical Coding, Health Records, Switchboard IM&T

4. Meditech GE PACSMedisec LIGER/DW Anglia ICE Internet Choose & Book MedisecNET Extranet SAP Referrals To Social Services Hospital systems GP systems Pathology test requests Pathology test results Radiology test requests Radiology test results e-Referrals (non-C&B) GP letters Discharge Notifications SUS CDSs PbR, etc Public information GP information Booking slots Patient appointments Schematic of main systems & information flows Full patient demographics Clinical record & history Diagnosis & treatments Nurse care pathways & alerts Electronic OE & RR Letters & reports

5. Why was the Countess selected to pilot PACS?  Project manager & board already in place since 2003  Demand for PACS from clinicians & Executive commitment to fund  No other major NPfIT distractions (replacing PAS etc)  Very sound technical set up – applications & infrastructure  Proven track record for delivery

6. What were the key success factors?  Very strong leadership from Clinical Director  Whole hospital approach – not just Radiology  Co-operation & support from CSC, GE & Meditech  Excellent product integrated with another excellent product  Great teamwork at all levels …

7. What were the key success factors?  … and an excellent Project Manager  Dedication  Determination  Commitment  Resilience  Credibility Personal attributes required:-  ‘Can do’ attitude  Results focused  Team player  Prepared to stand ground  Streak of madness!