1. about I n L inks Click to move through This brief presentation

2.  What is InLinks?  What’s in it for you?  How will it help you grow?  How does it address regulatory information?  How easy is it to use?  Why this initiative? Contents

3.  Helps you learn more about your industry.  Focuses discrete attention on each vertical.  Enables you to develop knowledge at a level you desire.  Creates options for learning other vertical industry information.  Ensures availability of relevant important information. InLinks is a series of web links that... What is it?

4. Available 24X7, just in time High end information at no cost Information scaled basic to advanced Stay current on industry and regulatory issues What’s in it for you?

5. Current industries Organized by level knowledge & experience How does it address your needs?

6. What about consumer care?

7. What about wireless?

8. mycvg.convergys.com Start with the PDC

9. PDC Home Page click

10. industry Choose your industry

11. level Choose your level

12. Immediate access to any page… from any page Easy navigation

13. Contacts Contact with questions, comments, or suggested website additions: Ed.Irvin@convergys.com Thank you!