2.  Need for enhanced communication  Child accounting department and members of the CORE Team involved in monthly billing processes  Communicate quickly and effectively without using email as only means of communication Business Office Administrators Child Accounting

3.  CORE Team members all create a twitter account  App can be downloaded or accessed through twitter.com (website)  Our business manager and administrators the over see sight will head up communication  We tweet updates or important information throughout the group › Examples

4.  Members of group not familiar to this type of technology  Not comfortable with this change, not willing to change

5.  PA Cyber University  Request course tutorial that is required for group members