1. CAHO Dr. Alexander Thomas President, CAHO

2. Origin of CAHO All stakeholders keenly felt the need for a platform for accredited hospitals and laboratories CAHO was created by NABH at an NABH conclave in 2012

3. Objectives of CAHO  To continuously raise the bar of healthcare quality  To support NABH & NABL: provide feedback and CQI initiatives  To make visible the benefits of accreditation to various stakeholders: patients, insurance, healthcare providers and industry leaders  To share best practices and learn from each other  To provide mentorship to non-accredited healthcare organisations

4. Founder-Members of CAHO  Dr Nandakumar Jairam  Dr Girdhar Gyani  Dr Alexander Thomas  Dr Venkatesh Thuppil  Dr Arati Verma  Dr Nabin Pattnaik  Dr RV Karanjekar  Dr Premkumar Nair  Dr N Trivedi  Dr Junaid Rahman  Mr Sunny Kuruvilla  Dr A Malathi

5. Governing Committee 2015-2017 PresidentDr Alexander Thomas Vice PresidentDr Nabin Pattnaik Secretary General Dr Vijay Agarwal Joint SecretaryDr Barnali Das TreasurerMs Upasna Arora Immediate Former Secretary General Dr Arati Verma

6. ENTRY-LEVEL STANDARDS OF ACCREDITATION  Facilitated the introduction of entry-level standards of accreditation through the National Accreditation Board for Hospitals and Healthcare Providers (NABH)  Promoted the entry-level standards through different State Governments and IRDA  Developed a Guidebook on the Entry-Level Accreditation Standards with NABH and the World Bank CAHO ACHIEVEMENTS: NATIONAL

7. PRE-ACCREDITATION ENTRY- LEVEL STANDARDS FOR SMALL HEALTHCARE ORGANISATIONS

8. HEALTHCARE COMMUNICATION  Facilitated feedback for the 4 th Edition of the NABH Accreditation Standards  Introduced the incorporation of healthcare communication among the 4 th Edition Accreditation Standards CAHO ACHIEVEMENTS: NATIONAL

9. Communication…  Started a dynamic movement on healthcare communication in the country with the development of a textbook on the subject.  Development of communication workshops all over the Country  The creation of an e-learning course on Healthcare Communication for Better Healing

10. COMMUNICATE. CARE. CURE: A GUIDE TO HEALTHCARE COMMUNICATION

11.  The Board of NABH  The Task Force on Public Health Policy, Govt. of Karnataka  The National Steering Committee to review ethical and legal perspectives of healthcare in India  AHPI  HSSC CAHO IS REPRESENTED/INVOLVED WITH:

12. A MEETING OF THE TASK FORCE ON PUBLIC HEALTH POLICY, GOVT. OF KARNATAKA

13.  Contributed to the Allied Health Sciences Bill by the Ministry of Health and Family Welfare  Consulted with HCOs regarding quality  Lobbying with the government to make ultrasounds available to all for improved quality of care  Supported Ministry of Health regarding the introduction of nurse practitioners  Facilitated Nurses for a Cause for nurse empowerment CAHO POLICY ACHIEVEMENTS

14.  MOU with Energy Efficiency Service Limited (EESL) a Government of India body to conduct the energy audits of CAHO members.  CAHO represented the accredited hospitals and laboratories in the meeting for developing plans for disaster management in hospitals and laboratories organised by National Institute of Disaster Management.  CAHO organised a Round Table meeting on greening the healthcare sector in New Delhi.  CAHO represented the accredited healthcare sector to give their feedback on the draft of the new Biomedical Waste Management rules and regulations to Government GREENING AND ENERGY INITIATIVES

15.  World Bank project for accreditation of Government hospitals in Karnataka.Bijapur Hospital awarded Kayakalp.  Jayanagar Govt. Hospital and KC General Hospital, Malleswaram  World Bank-NABH-IIM, Bangalore project on impact of accreditation  Training of entry-level assessors  Handholding during accreditation process in different states  Knowledge partner for the 5 th International patient safety congress held in Bangalore. OTHER CONTRIBUTIONS

16. Technology  Mobile App for the general public for spreading awareness on healthcare quality accreditation and many other features -including locating the nearest accredited hospital and laboratory.  Evaluating software which can help implementing quality in hospitals in a major way

17. Other publications

18. Partnership with Accreditation Bodies  NABL  NABH

19. CAHOCON 2015  First national conference held at Le Meridien, New Delhi  NABH and NABL were technical partners  400+ delegates from all over India  Secretary-General, QCI and CEOS of NABH and NABL interacted with the delegates  Distinguished luminaries and eminent speakers

21. The way forward…..  Spread message of quality healthcare throughout the Nation  Clinical establishment act and accreditation

22. Thank you