1. J YVÄSKYLÄN YLIOPISTO pirjo.halonen@jyu.fi 050 428 5315 jari.j.rantamaki@jyu.fi 0400 247 999 T HE N ATIONAL A UDIT OF THE Q UALITY M ANAGEMENT S YSTEM

2. J YVÄSKYLÄN YLIOPISTO Q UALITY M ANAGEMENT S YSTEMS (QMS) OF U NIVERSITIES are based on –the European decision about a competitive, common European Higher Education Areas (EHEA) (Bologna process) and –the Finnish Universities’ Act: The universities must evaluate their education, research and artistic activities and the impact thereof. The universities shall also take part in external evaluation of their activities and quality assurance systems on a regular basis. The universities must publish the findings of the evaluations they undertake. –Regularity: 6 years –Publication: The Audit Report (in May 2015)

3. J YVÄSKYLÄN YLIOPISTO A UDIT The Finnish version of the evaluation of QMS Follows principles of Standards and Guidelines for Quality Assurance in the European Higher Education Area (http://www.enqa.eu/wp- content/uploads/2013/06/ESG_3edition-2.pdf) – known as ESGhttp://www.enqa.eu/wp- content/uploads/2013/06/ESG_3edition-2.pdf Institutional-wide Respects the autonomy of univerisities –Each university develops its QMS based on its own needs and goals Focuses on the procedures that the university uses to maintain and develop the quality of its operation

4. J YVÄSKYLÄN YLIOPISTO A UDIT CRITERIA The national criteria are presented in the audit manual (http://www.kka.fi/files/1335/KKA_0311.pdf)http://www.kka.fi/files/1335/KKA_0311.pdf –Targets: Quality policy Strategic management Development of the QMS QM of basic duties Degree education Research, development and innnovation activities The societal impact and regional development work Criteria are written on a scale of 4 development stages of QM: –absent < emerging < developing < advanced

5. J YVÄSKYLÄN YLIOPISTO A UDIT CRITERIA As a whole the QMS is at a developing stage when it displays features –The quality management procedures constitute a functioning system. –The system covers the essential parts of the basic duties of the HEI and provides meaningful support for developing the operations. –There is evidence that the system has an impact on the development of the operations. –The development of the operations is based on an existing quality culture.

6. J YVÄSKYLÄN YLIOPISTO QMS OF E DUCATION In addition to general evaluation of the degree education, –the university has chosen 2 groups of programs (programs of the Department of Languages and the Doctoral Program of the Faculty of Education) –the national audit team has chosen 1 program (program of Ecology and Evolutionary Biology) as samples of degree education.

7. J YVÄSKYLÄN YLIOPISTO I NTERVIEWS The purpose –to verify and supplement the observations the evaluation team has made of the quality management system based on the material (self-evaluations, statistics, QMS manual, web sites). 21 interview groups, 150 persons to be interviewed The interviewers (the audit team): –Kari Seppälä, Chair, Univ. of Turku, Director of Brahea Centre –Johanna Björkroth, Univ. of Helsinki, Professor –Perttu Karjalainen, Aalto Univ., student –Hannele Keränen, Lapland University of Applied Sciences, Quality Manager –Kirsi Levä, The Finnish Safety and Chemicals Agency TUKES, Chief Engineer

8. J YVÄSKYLÄN YLIOPISTO I NTERVIEWS for international staff –on Thursday 15 January 2015 at 13:30 for international students –on Tuesday 13 January 2015 at 14:45 One hour’s discussions Questions are not known in advance.

9. J YVÄSKYLÄN YLIOPISTO I NTERVIEWS Guess (for staff): –your opinion on what kind of systematic processes your department has in teaching and in research, how you can give and get feedback about your work, or what kind of procedures the department, the faculty or the university has for career development. Guess (for students): –your opinion on, how the implementation of courses and studies are followed and quality problems handled, what kind of processes for feedback you can recognize, or what your possibilities are to influence on quality of teaching.

10. J YVÄSKYLÄN YLIOPISTO P ARTS OF QM Be aware of –the HR recognition from EU for the University’s work related to the development of researchers’ professional competence and the attractiveness of research career (https://www.jyu.fi/en/research/hrs4r). (Staff)https://www.jyu.fi/en/research/hrs4r –the evaluation of the international master’s degree programs in 2014 (https://www.jyu.fi/yliopistopalvelut/str/ydintoiminnot/koulutu s/intra/IMDPevaluation2014) (Students)https://www.jyu.fi/yliopistopalvelut/str/ydintoiminnot/koulutu s/intra/IMDPevaluation2014

11. J YVÄSKYLÄN YLIOPISTO It is not an exam. It is a discussion. G OOD LUCK FOR THE INTERVIEW !