2. IP Communication Axioms and Cultural Learning Lecture 2b COMMUNICATION IN EVERYDAY LIFE

3. SEVEN AXIOMS OF INTERPERSONAL COMMUNICATION 1. IP communication is inevitable, irreversible and unrepeatable 2.IP communication is a process of on-going adjustment over time. IP communication is a system of interconnected elements that flare part of a dynamically inter-connective flow (axiom one). We constantly adjust our to each other as we talk.IP communication is a system of interconnected elements that flare part of a dynamically inter-connective flow (axiom one). We constantly adjust our to each other as we talk. 3.Always contains relationship and content dimensions. The simultaneous exchanges of “mixed messages” - about the topic of the talk and us as people.The simultaneous exchanges of “mixed messages” - about the topic of the talk and us as people. Using “mixed meda” - words and non-verbals.Using “mixed meda” - words and non-verbals.

4. INTERPERSONAL COMMUNICATION IS: Complementary or symmetrical in effect 4.Complementary or symmetrical in effect They reflect the exercise of power in the moment or in the on-going relationship, since one person’s behavior may stimulate either symmetrical (equally powerful) or complementary (different levels of power) responses from another. Is always seen by each participant as a “series of punctuated events.” 5.Is always seen by each participant as a “series of punctuated events.” We organize the seamless flow of an exchange into orderly sequences that support our view of ourselves, and the world. Is a transactional process 6. Is a transactional process A process of exchanging bits of our sevles while we are exchanging information about some topic in a process with no clear beginning, endings or exact sameness from one time to the next. SEVEN AXIOMS OF INTERPERSONAL COMMUNICATION

5. THE FIRST SIX AXIOMS ARE ABOUT PROCESS HOW THE PROCESS OF IP COMMUNICATION WORKS IN A UNIVERSAL SENSE HOW THE PROCESS OF IP COMMUNICATION WORKS IN A UNIVERSAL SENSE ALL OF THESE FACTORS OPERATE EVERY TIME WE TALKALL OF THESE FACTORS OPERATE EVERY TIME WE TALK BUT WE DON’T SAY THE SAME THINGS IN EVERY SITUATIONBUT WE DON’T SAY THE SAME THINGS IN EVERY SITUATION THE SEVENTH AXIOM IS ABOUT THE PRAGMATICS OF COMMUNICATION THE SEVENTH AXIOM IS ABOUT THE PRAGMATICS OF COMMUNICATION The effects of communication on othersThe effects of communication on others The reasons why we say what we do in particular situationsThe reasons why we say what we do in particular situations

6. THE SEVENTH AXIOM 7. In interpersonal communication, when faced with difference, disagreement, or disorder, human beings need to be or feel right.

7. DEFINING INTERPERSONAL COMMUNICATION IP Communication is a process IP Communication is a process whereby 2 or more people within a particular context whereby 2 or more people within a particular context who are aware of each other who are aware of each other act together to create, sustain and manage meanings act together to create, sustain and manage meanings through the sending and receiving of messages through the sending and receiving of messages using both socially shared verbal symbols and biologically shared non-verbal symptoms and symbols. using both socially shared verbal symbols and biologically shared non-verbal symptoms and symbols.

8. CULTURE AND CONTEXT

9. CULTURE AND WORDS

10. WORDS AND MEANING: TWO KINDS - A REVIEW DENOTATION DENOTATION THE CULTURAL LEXICON - THE BASIC, SHARED MEANINGS OR PRIMARY MEANING OF WORDS THE CULTURAL LEXICON - THE BASIC, SHARED MEANINGS OR PRIMARY MEANING OF WORDS CONNOTATION CONNOTATION PERSON OR GROUP-SPECIFIC MEANINGS FOR WORDS. EMOTIONAL, SUBJECTIVE, SECONDARY MEANINGS PERSON OR GROUP-SPECIFIC MEANINGS FOR WORDS. EMOTIONAL, SUBJECTIVE, SECONDARY MEANINGS

11. WORDS CAN HAVE MULTIPLE MEANINGS Competing denotations and connotations Competing denotations and connotations Video ExampleVideo Example

12. WORDS CAN HAVE MULTIPLE MEANINGS Competing denotations and connotations Competing denotations and connotations

13. CULTURE ALSO SHAPES HOW PEOPLE TALK HOW PEOPLE TALK LOW VS. HIGH CONTEXT CULTURESLOW VS. HIGH CONTEXT CULTURES HIGH IMMEDIACY (EXPRESSIVE OF WARMTH, CLOSENESS, AVAILABILITY FOR COMMUNICATION) VS. LOW IMMEDIACY CULTURESHIGH IMMEDIACY (EXPRESSIVE OF WARMTH, CLOSENESS, AVAILABILITY FOR COMMUNICATION) VS. LOW IMMEDIACY CULTURES HOW PEOPLE TALK HOW PEOPLE TALK LOW VS. HIGH CONTEXT CULTURESLOW VS. HIGH CONTEXT CULTURES HIGH IMMEDIACY (EXPRESSIVE OF WARMTH, CLOSENESS, AVAILABILITY FOR COMMUNICATION) VS. LOW IMMEDIACY CULTURESHIGH IMMEDIACY (EXPRESSIVE OF WARMTH, CLOSENESS, AVAILABILITY FOR COMMUNICATION) VS. LOW IMMEDIACY CULTURES

14. CULTURE AND COMMUNICATION LOW VS. HIGH CONTEXT LOW VS. HIGH CONTEXT LOW VS. HIGH IMMEDIACY LOW VS. HIGH IMMEDIACY Video exampleVideo example

15. CULTURE AND COMMUNICATION LOW VS. HIGH CONTEXT LOW VS. HIGH CONTEXT LOW VS. HIGH IMMEDIACY LOW VS. HIGH IMMEDIACY

16. CULTURE AND NON-VERBAL BEHAVIOR

17. NON-VERBALS AS MESSAGES NON-VERBALS ALTER VERBAL MESSAGES NON-VERBALS ALTER VERBAL MESSAGES REPLACE (SUBSTITUTE)- EMBLEMS REPLACE (SUBSTITUTE)- EMBLEMS REINFORCE (ACCENT)- ILLUSTRATORS REINFORCE (ACCENT)- ILLUSTRATORS COMPLEMENT COMPLEMENT CONTRADICT CONTRADICT REGULATE REGULATE NON-VERBALS COMMUNICATE EMOTIONS NON-VERBALS COMMUNICATE EMOTIONS AFFECT DISPLAYSAFFECT DISPLAYS